Divyesh Rathwa

Email: adjskf@r.postjobfree.com; Contact No: 987*-***-***

Summary

Overall 7+ years of experience working with US clients as Technical Recruiter/Online chat representative

5+ years of experience working as Technical Recruiter

Extensive experience working on IT/Non-IT/functional/manufacturing/healthcare/finance staffing requirements

Hands of expertise in sourcing, screening candidates, interviewing, and following complete recruitment life cycle

Maintained good relationship with candidates throughout recruitment lifecycle

Proficient in using different job portals, Social media platform ATS and VMS tools for recruiting potential candidates.

Well versed with the terminologies like W2, 1099 Contract, Full Time, C2H etc.

Education:

S.B. Solanki High School–Naswadi, 2013

Certification:

Autodesk Certification – Diploma in AutoCAD (2009)

Skills:

MS Word, MS Excel, MS Outlook

Autocad 2D & 3D (2009)

Work Experience:

Diverse Lynx LLC– Vadodara, Gujarat Mar 2020 – Apr 2020

Team Lead Recruitment

Involved in full cycle Recruitment involving sourcing, identifying, and interviewing, screening and placing personnel in quick turnaround time in contract, contract with hire and permanent positions

Leading and mentoring a team of 6 technical recruiters and assisting them in day-to-day recruitment process.

Helping team with sourcing techniques, screening candidates, closing candidates, job posting, and creative sourcing techniques

Responsible for providing training for the new Joiners as well upgrading the knowledge of recruitment for existing team

Responsible for sourcing, searching, identifying consultants using job boards (Dice, Monster, CareerBuilder, Corp-To-Corp, The Ladder, LinkedIn etc) and Internal database

Sourcing, and screening candidates as per job requisition and scheduling their interviews with our clients

Provided floor support and trained new hires to identify the need of training on USA Visa, H1B Process, H1B Transfer, Employment Categories, Company Benefits, Per Diem, Billable Bonus, Background check, Drug test), behavioral presentations (Customer Satisfaction, Negotiation, Call & Email Etiquettes) and the recruiting call script

Reason to leave: Was relived on basis cost cutting due to COVID 19 pandemic.

CANA-H2R Inc/ APAC IT Alliances – Vadodara, Gujarat Dec 2018 – Jan 2020

Senior Technical Recruiter / Lead Recruiter

Technical Recruiter for Software Developers, Application Development Managers, Enterprise Architects, System Analysts, Technical Project Managers and many more. Placing candidates into full time and contract positions dependent on the business needs

Conducted daily reach-outs to candidates, keeping track of candidate progress through workflows and spreadsheets.

After multiple successful hires with hard-to-find skillsets, I was gifted a complete account ownership – Primarily recruiting for full-time positions

Consistently hitting hiring expectations as of my second month

Currently documenting for a new program where Hiring Manager’s help build their own candidate pipeline and will implement if successful

Created a Sourcing Huddle to add transparency and collaboration within the Starbucks Technical Sourcing team.

Created a LinkedIn marketing program for Hiring Managers and team members to partake in listing our open roles on their LinkedIn and build their social presence.

Worked collaboratively with business and scheduling for best candidate experience.

Strategized for balance for on-site interview loops and assigned competencies.

Used technical strategies such as; Boolean searches, Excel, LinkedIn Recruiter, X-Ray Searches, Indeed, Tech talks, Referrals, Sourcing sessions.

Mentored and helped different teams of company on C2C requirements (Helped to understand different Visas and identifying genuine candidates.

Reason to change: Company shifted to Mumbai.

Incorporan Inc – Vadodara, Gujarat Jun 2018 – Dec 2018

Senior Technical Recruiter

Involved in the full life cycle of the Recruitment Process (End to End Recruitment) starting from Job Analysis, mapping, sourcing, screening, and scheduling interviews, follow-ups, offers, and reference checks.

Responsible for screening candidate’s resumes to ensure their qualifications meets open positions.

Educated qualified candidates about job opportunities and negotiating on contract terms.

Interviewed prospective candidates, test skills, perform reference checks and match to job listing and responsible for to ensure compatibility and present candidate information to the client.

Prepared resumes for describing position to the candidate presentation to the client and coach candidates through the client interview process.

Work closely with Managers to develop position profile and to understand overall needs and requirements. (Description, salary, timing, expectations, etc)

With use of Enterprise applicant tracking system and innovative recruiting tools, review and select candidates to move forward from the slate presented by sourcing efforts, determine and instruct next course of action.

Develop and Manage strong consultative relationships with candidates.

Worked extensively on different domains and requirement with implementation partners and healthcare clients.

Mentored junior and experienced recruiters of whole Baroda team

Reason for change: Company decided to close Baroda operation.

SDS Inc., Vadodara, Gujarat Jan 2017 – Jun 2018

Senior Technical Recruiter

Involved in the full life cycle of the Recruitment Process (End to End Recruitment) starting from Job Analysis, sourcing, screening, scheduling interviews, follow-ups, offers, and on-boarding

Understanding & analyzing the requirement of the position based on Business Unit, Skills and Domain.

Head Hunting from LinkedIn, Sourcing of relevant candidates through job portals.

Assessing the candidates’ Suitability, Attitude, Academics and Professional qualification, Experience, Communication skills etc.

Liaison with the potential candidates: Checking their interest level, salary & notice period details, sharing the profile details/JD.

Conducting Preliminary interviews to assess the candidate and validate him as per the criteria given.

Follow up with candidates during the interview cycle and thereafter to ensure acceptance of offers, joining etc and maintain a relationship henceforth.

Maintain and update status of all ongoing position (submissions, status of interviews, candidate short listed for various rounds, pipeline etc).

Led a team of experienced and fresh recruiter for one of our direct Telecom clients

Screened and scrutinized all the resumes from all the recruiters before submitting them to end client

Trained and mentored junior recruiters.

Achieved highest number of hires in organization without any BD as a team and individual.

Involved in client call in meeting to discuss strategies to increase hires, interviews and overall revenue

Used job portals like Techfetch, Monster, Career Builder and Ladder

Experienced with ATS/ VMS such as JobDiva and Fieldglass.

Apidel Technologies – Vadodara, Gujarat Jan 2016 – Nov 2016

Technical Recruiter

Source, screen, and select candidates for IT, manufacturing, finance and healthcare requirements

Use job portal such as Monster.com, Career Builder, Dice and Indeed

Participate in client calls to understand the requirements in order to make sure that we achieve client’s expectation

Prepare job descriptions.

List job postings on job boards, social media and other possible channels.

View, respond and close applications from candidates

Follow up candidates and check on their status during the period they get short listed

Scheduling telephonic, in-person, Skype and conference interviews

Inform candidates regarding any update from the client not chosen of company's decision

Keep track of all the required information about candidates, submittals and start

Achievements:

Worked with new clients and got new hires

Was able to crack new regions with existing clients which helped us to get more requirements

Maintained zero bad delivery ratios.

Collabera Technologies – Vadodara Gujarat Aug 2015 – Dec 2015

Technical recruiter

Follow whole IT recruitment life cycle

Source/screen resumes from job portals like monster.com, dice, Career Builder

Call eligible candidates and screen them on phone

Gather required information from candidates and check technical suitability and jejunity of candidate

Explain roles and responsibilities of the job requirement we have and check candidate's flexibility about the roles and responsibilities

List job postings on job portals

Submit eligible candidates to client

Schedule interviews for the short-listed candidates with hiring manager

Inform and update customer regarding any feedback received from hiring manager

Follow all the procedures with candidate till the time candidate starts working with client

Etech Pvt Ltd – Vadodara, Gujarat Baroda Feb 2013 – Aug 2015

Online Chat Representative

Attending multiple online chats

Quote and explain prices, promotions and to encourage customers to buy the telecommunication products that we had

Follow online sales steps and achieve KPIs

Respond to customer queries related to products and their account

Fill customers with required information about product

Pitch for other available products

Ensure that customer have correct product as per their needs

Help customer throughout the order process to make sure that order has been placed correctly

Navigate customer to concern department

Achievements and recognitions:

Won client competition in first month after going live on chats among all global centers (Baroda, Gandhinagar &Nacogdoches, TX)

Awarded with Voice of Customer of the month multiple times

References:

Naveen Kori – Team Lead – SDS Inc/CANA-H2R Inc. – 635*-***-***

Tej Bhatt – Team Lead – SDS Inc. – 749*-***-***

Manoj Pathak – Team Lead – CANA-H2R – 731-***-****

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