JOSEPH UCHENNA ONONIWU

#** ****** ********** ******, ***** Surulere, Lagos State +234**********

adjshg@r.postjobfree.com

Personal Detail

Sex: Male

Nationality: Nigerian

Email adjshg@r.postjobfree.com

Education Honors and Professional Development\Training

National Youth Service Corp 2010

Yobe State

UNIVERSITY OF CALABAR, CALABAR 2006

B.sc, Economics

2nd Class Honors

Choice Computer Institute, Port Harcourt

Diploma in Computer Repairs and Maintenance

First logic Nigeria Limited

Coding, (Web Designing / Programming) (Training and certification)

Work Experience

1. Jobrics Nigeria Ltd 2016 – Till date

IT Administrator and Graphic Designer

Graphic Designer and printing services

Provide effective IT support to end users.

Effectively monitor network traffic and congestion across branch offices.

Manage team members to deliver outstanding customer service.

Train team members and users for efficient IT adoption and utilization

Active Directory set up and configuration – user creation, setup and password reset

Office 365 installation and configuration - User configuration, exchange online configuration, share point online configuration, Skype for business user set up and configuration

Liaising with third party vendors on repairs and maintenance of all hardware devices where there is a support agreement with client

Provides second level support to users and trouble-shoot issues related to access, online connection, file storage, and application functionality.

Troubleshoot application and hardware issues on both user and server levels

2. Ocan Energy & Project Nig. Ltd. 2013 - 2016

Logistics Assistant Manager

Strategically plan and manage logistics, transportation, and customer services

Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency

To resolve any arising problems or complaints

Efficient network performance and monitoring with the use of network Monitoring software (Solar winds)

Supported the deployment and administration of banking network infrastructure, server management, etc.

Manage the IT resources of the organization.

Working with the team lead to ensure SLA (service level agreement) is not violated.

3. Gentos Integrated Resources Limited 2007 - 2013

Procurement\IT Officer

Processes the necessary clearance documents

Ensures the proper management of procurement department operations in the absence of the Head of department

Verifies quantification of orders and verifies that the required order is within the agreed budget.

Provide advice to operations staff on how best to maximize technology to improve efficiency

Ensured network, system and data availability and integrity through preventative maintenance and upgrades

Installed and configured Operating systems, joined workgroup machines to domain in active directory and migrated profiles.

Technical Skillset

Hardware

COMPTIA A+ level skill (HP, IBM, Dell, Acer, Apple etc.)

Cisco Routers: 1600, 2500, 2600,3600 etc

Operating Systems and Software

Window server 2008, 2012, 2016, 2019, Windows 8 & 10

Linux operating system

IP Networks/ Wireless/ Security/Cabling

Hands-on IP networks.

LAN Switching (Ethernet, Fast/Gigabit)

WAN Technologies; Frame Relay, PPP, PPPOE, MPLS, VPN

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