Harmeet Singh

Mobile: 639-****-***

E-Mail: adjscv@r.postjobfree.com

Objective

Technologically savvy and goal-oriented professional having experience of more than seven years and possessing administrative, managerial, and customer service skills. Driven and motivated to help organization thrive. Skilled in prioritizing and completing tasks independently. Extensive experience with Microsoft office suite and other computer software. Seeking an opportunity to work as an administrative assistant and wants to bring a positive change in your esteemed organization.

SUMMARY

Having more than five years of experience in Hotel industry

Possessing experience as customer service and cook in stores and food industry

Worked as retail sales representative

SKILLS

Data handling

Event organizing

Leadership

Team player

Customer service

Time management

Excellent written and oral communication

Complex problem solving

Adaptability

Active learning

EXPERIENCE

Customer Service Representative(Electronics Department) Present

Walmart, Regina SK

Greet the customers and provided satisfactory service as per their needs

Handled cash counter using exceptional customer and mathematical skills

Handled return and exchange when needed

Handled customer inquiries through phone, E-mail and face-to-face

E-Commerce Associate (Oct2018 -April 2020)

Walmart, Regina SK

Greet and offer assistant to the customer and help them by providing excellent customer service in store shopping

Obtain online order, pick the stuffs of order and load ordered items in customers’ vehicle

Handled cash counter, keep working environment clean, replenish shelf item, and help other team members

Handled cash counter and return-exchange when needed

Delivery Associate (Deliverr)

Deliver all types of alcoholic Beverages to customers on Order.

Helping them in all type of troubles in placing orders.

Food Service Supervisor and assistant Manager (Aug 2014 – Jan 2017)

Broadways INN Manali (India)

supervise the employees engaged in food service in Restaurant

Assign and coordinate work of employees to promote efficiency of operations.

Inspect kitchen and dining areas and kitchen utensils and equipment to ensure sanitary standards are met.

Keep records, such as amount and cost of meals served and hours worked by employees.

Requisition and inspect foodstuffs, supplies, and equipment to maintain stock levels and ensure standards of quality are met.

Interview, select, or hire new employees.

Prepare work schedules and evaluate work performance of employees

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Food and Beverages Assistant Manager (Jan 2017 - Aug2018)

Yes, Cafe Restaurant and Bar, (Alwar)India

Assign work tasks to restaurant and kitchen staff.

Monitor and document staff attendance, communicating with the food and beverage manager regarding which staff members are not meeting attendance requirements.

Ensure that all staff members follow health code and sanitation practices.

Greet customers and check that they are enjoying their experience. also manage customer complaints and rectify customer problems.

Ensure that staff members follow server standards and restaurant protocols.

Certificates

1.Serve it Right (Training for Responsible Alcohol sales and Services).

2.Security guard certificate (COMMISSIONERES)

EDUCATION

*Bachelors of Hotel Management and Catering Technology Aug 2011

Osmania University, Hyderabad, India

*Post Graduate Diploma in International Tourism and Hotel Management Aug 2014

Southern Cross University, Gold Coast, Australia

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