IW
ISAIAH WALKER
adjsal@r.postjobfree.com 443-***-**** Baltimore, MD 21225
Skilled Landscape Manager with extensive experience managing personnel, clients, projects and work sites. Dedicated to building lasting relationships with customers, understanding their expectations and delivering exceptional service. Adept at improving the functional and aesthetic value of the client's property in a timely manner. Task delegation
Layout designs
Worksite safety
Landscape design
Maintenance & Repair
Time management
Communication
Working collaboratively
Irrigation system installations
Preventative maintenance
Troubleshooting
Affordable Lawn Irrigation Linthicum
Heights, MD
Irrigation Manager
08/2014 - 12/2020
Trained and instructed new crew members to teach proper use of landscape equipment, maintenance practices and safety procedures. Established and enforced procedures and work standards, promoting team performance and safety.
Communicated with current and prospective customers regarding services and pricing.
Oversaw maintenance, fueling and cleaning of equipment and vehicles. Installed irrigation systems, rock gardens and ponds to simplify watering needs.
Verified proper installation of irrigation systems for residential and commercial customers.
Papa Johns International Inc. Columbia,
MD
Shift Leader
07/2015 - 09/2019
Increased customer base and market share by promoting product through diverse channels.
Positioned skilled staff in key areas throughout shift to optimize department productivity.
Cross-trained in every store role to maximize operational knowledge. Processed all sales transactions accurately and promptly to prevent long customer wait times.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty. Delivered rush merchandise on tight schedules to meet customer targets. North County High School Glen Burnie, MD
Summary
Skills
Experience
Education and Training
High School Diploma
05/2012
Anne Arundel Community College Arnold, MD
Some College (No Degree)
Completed coursework in network applications, and web design