SAJI RAJA

Mobile No.: 009**-********

Email Address: adjs8h@r.postjobfree.com

Professional Summary

Knowledgeable Hospitality Industry with over 21 years’ in Hospitality management gained through multinational and leading hotel management companies like Ritz-Carlton Bahrain Deluxe Hotel & Spa, Le- Royal Meriden Bahrain, Movenpick Hotels & Resorts. Gifted motivator and leader comfortable with supervising service team of over 45 employees. Credited with implementing cost-savings measures which led to a 22 percent reduction in food waste. Comfortable in fast-paced environment to provide quality service for patrons while effectively mentoring new staff.

Skills

• -Budget preparation and cost analysis

• -Event planning, marketing, and sales

• -Excellent communication skills, including written and public speaking

• -Independent leader with strong mentoring, supervisory, and motivational abilities

• -Keen eye toward concept development and implementation

• -Exceptional service-minded people skills

• -Proficient in database, word processing, and POS software for all areas of hospitality marketing and management

• -Adaptability in high-stress environments with ability to maintain composure and high level of professionalism Work Experience

Food and Beverage Manager

December 2018-present

• Manage chef, kitchen staff, and service team of over 45 to provide stellar dining experiences to high-profile patrons.

• Oversee administrative tasks, including bookkeeping, training, equipment and food ordering, maintenance, and other needs as they arise.

• Maintain communication with management staff of hotel and corporate directors.

• Prepare annual and monthly budgets, cost analysis, employee performance reviews, and additional quarterly reports.

• Interact daily with hotel and dining guests to promote brand and accept feedback. Assistant Food and Beverage Manager

March 2016- December 2018

Movenpick Hotel and Resort Spa

• Supervised catering staff for superior service and presentation for all corporate or personal events.

• Demonstrated budgetary needs and overhead expenditures to board of director through meetings and reports.

• Implemented creative concept in concert with executive chef and partners.

• Recognized by partners for commitment to quality in preparation, presentation, training, and service.

• Ran daily operations as well as special event planning with administrative staff of six to supervise food and beverage staff of over 60.

• Created annual budget for equipment and foodstuff expenditures.

• Conducted meetings with servers and kitchen staff for training and review purposes.

• Motivated employees to create an atmosphere of exceptionalism that reduced staff turnover by 11 percent.

• Proficient in all areas of food and beverage preparation and service. Outlets Manager

April 2011-August 2016

Movenpick Hotel and resort spa kuwait

• Prepared employee work schedules for staff of 20.

• Assisted in hiring and training of servers for all event levels from casual to formal.

• Performed administrative functions in conjunction with banquet manager.

• Provided fill-in assistance in bartending capacity on as-needed basis. Assistant in Room dining Manager

June 2007-March 2011

Movenpick Hotel and resort spa Kuwait

Captain in In Room Dining at Ritz-Carlton Bahrain Deluxe Hotel& Spa. Jan 2005 – March 2007

Held various positions waiter to departmental trainer November 1997 -February 2005

Held various positions at Delmon Bakery, Bismilla exporting Company, Hotel Raiban Alappuzha, Kerala India from Jan 1995- Dec 1997

Hobbies and Interests

I am fascinated with farm-to-table concepts and volunteer my little free time with non-profit organizations that encourage service skills training with homeless veterans. I travel extensively when able to soak up culture and cuisine for inspiration. I am also a racquet sports fan, playing Football, Cricket, or ping pong on an almost daily basis.

ACHIEVEMENTS

Outstanding employee of the hotel award from Movenpick hotel Kuwait 2008. Employee of the month in 2008 from Movenpick Kuwait and also Employee of the year 2008 Movenpick Hotel resort Albidaa Kuwait.

Best Leader of the year 2008. Movenpick Hotel resort Albidaa Kuwait, awarded employee of the Year ceremony at corporate office at Switzerland.

Five Star Employee Quarter of the year 2003 and 2006 at Ritz-Carlton Bahrain Deluxe Hotel & Spa. Five Star Employee of the month Nov.-2002, at Le-Royal Meriden Bahrain. Certificate of Appreciation for the outstanding service during GCC Summit held in Dec.2000 and in Dec.2004 at Ritz-Carlton Bahrain Deluxe Hotel & Spa Certificate of Appreciation for the outstanding service during Formula 1 Apr.2005 at Ritz-Carlton Bahrain Deluxe Hotel & Spa.

Certificate of Achievement for the T.A.R.G.E.T. Training programme January 2003, Ritz-Carlton Bahrain Deluxe Hotel & Spa.

Food Safety & Food hygiene Certificate from the ministry of Health, Kingdom of Bahrain at Le-Royal Meriden Bahrain.

First Class Award for Zero Sick Day for Year 2006 from Ritz Carlton Bahrain. First aid course completed from ministry of health Kuwait, at from Mövenpick hotel Kuwait 2008. TRAINING COMPLETED

Fire Safety Training One and Fire Safety Two, Bomb Threat Training, Food and Hygiene Training ministry of health Bahrain, Safe lifting Training, Chemical Safety Training, Blood Born Pathogens Training, Slip and Fall Training, Guard against Terrorisms, Effective Communication & Leader ship skills, Up selling Technique COMPUTER SKILL

Completed Computer Application Course-Word, Excel, Power Point presentation EDUCATION

Degree (Commerce) FROM KERALA UNIVERSITY.

Scholarship from Movenpick Hotel for pursuing e-cornel correspondence certification from School of Hotel Administration at E-Cornell University on Food service Hospitality and food service management, Food Restaurant Revenue Management

PERSONAL DETAILS

NAME : SAJI RAJA

DATE OF BIRTH : 25TH NOV.1973

MARITAL STATUS : Married

NATIONALITY : Indian

LANGUAGES : English, Hindi, Arabic, Malayalam, Tamil.Singhala PERMANENT ADDRESS : Pally Puraidam, Sea-View Ward, Alappuzha District, Pin–6880012, KERALA, INDIA

Residence Phone number: 009***********.

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