Manager Lean

Bozeman, MT *****

******@*****.*** 406-***-****

https://www.linkedin.com/in/jeremygrantcampbell

I believe in creating a culture that embraces continuous improvement, respect for people and lifelong learning.

Lean Six Sigma Black Belt with over 15 years of experience across manufacturing, healthcare, non-profit, IT and, recruiting/HR. Strategic planner with ability to cascade true-north vision into operational action that drives organizational improvement.

Work Experience

Director of Operational Excellence, Adecco – Enterprise Division (US)

November 2017 to Present

Summary: I make Lean work for a highly variable, transactional environment that meets the needs of internal and external stakeholders. Because Lean is not cut-n-paste!

Lead multi-site deployment of Operational Excellence across the United States engaging all levels of the organization. Manage internal/external consulting services. Provide coaching to Yellow and Green belts. Advise on strategic planning and alignment

Manufacturing solutions client: improved my companies market share with client account from 20% - 60% (revenue increase of $590K annually) by increasing candidate placement rates through recruiting and onboarding lead time improvement, and reducing turnover from 32% to 12% per month

Airline services client: reduced associate turnover at client site from 15% to 10% through Lean standard work and technology automation resulting in a combined annualized cost savings for our company and the client of $360K annually

Online retail distribution client: analysis of client operations identified potential for 28% capacity improvement ($100M increase in annual throughput) based on schedule and break management efficiencies

Methodology, systems and tools used include:

DMAIC, PDCA, Kaizen, Toyota Kata, Balanced Scorecard, SQDC, Prosci's ADKAR, PERFORM, Smartsheet, Minitab

Sr. Manager, PMO Marketing Operations, Oracle - Bozeman, MT

November 2016 to November 2017

Continuous improvement and project management within Marketing Operations group

Sr. Analyst - Project Manager, Oracle - Bozeman, MT

January 2016 to October 2016

Created Project Management Office framework for the Deal Management group at the Bozeman location by leading a multidisciplinary team of stakeholders

Methodology, systems and tools used include:

PMBOK, PDCA, A3, Prosci's ADKAR, MS Project, Atlassian's Confluence, Trello, facilitation and training on project management and Lean methodology

Sr. Strategy Analyst, International Capital and Management Company - St Thomas, VI

May 2013 to November 2015

Summary: I connected the actions at the bottom with the vision at the top. Because strategy is crucial!

Provided consulting for healthcare clients across the United States in the areas of strategic planning/ deployment and Lean Sigma. Facilitated executive level strategic planning and operationalized vision to drive performance improvement in healthcare settings.

Project example: Led multiple, annual strategic planning/deployment with 3 hospitals across the United States. Facilitated sessions at executive, mid-manager and supervisor levels to identify actions that align to and support the strategic plan.

Project example: Reduced laboratory lead time to ER from ~46 minutes to ~25 minutes.

Methodology, systems and tools used include:

DMAIC, PDCA, Balanced Scorecard, Hoshin Kanri, Prosci's ADKAR, PEST(L), SWOT/TOWS, Strategy Mapping, driver modeling, strategy dashboard design, A3, Value Stream Mapping, Lean Daily Management, group facilitation and training on strategy planning and deployment

Continuous Improvement Lead, (DuPont) Pioneer Hi-Bred - Worthington, IN

October 2011 to May 2013

Summary: I made Lean practical to daily users at every level of the manufacturing site. Because the front line drives value!

Led agri-business production facility through deployment of Lean Operating System (DuPont Production System)

Project example: Reduced raw materials inventory variation in SAP from average of 50% to <10% with seasonal savings of >$50,000 by managing overstock of raw materials which expired at end of season.

Methodology, systems and tools used include:

DuPont Production System (DPS), Lean PDCA, SQDC, Hoshin Kanri, Prosci's ADKAR, A3, Toyota Kata, Value Stream Mapping, Lean Daily Management, Leader Standard Work, 5S - DuPont STOP program, group training and facilitation

ISO Management Rep., Project Manager, Guardian Industries - Corsicana, TX

February 2007 to July 2011

Summary: I created transparency and structure in historically complex processes, so the system worked for everyone. Because it really shouldn’t be that complicated!

Project Manager

Led a year-long ERP system implementation with following responsibilities: manage project team (12), train-the-trainer process, pre-launch training (all levels), deployment and post-deployment support, creation/revision of all standard work and document management, risk/issue management

EHS Manager

Oversight of (~300 EE) facility EHS program, including the following:

vendor management, waste management, employee training, internal/external audits, process improvement (coordination with Lean operations)

ISO Management Rep. (QMS - ISO 9001:2008 standard)

Led site (~300 EE) through two successful external audits, one standard upgrade/re-certification assessment, internal audit training and management, project managed document control system upgrade, integrated ISO with Lean methods and tools, led Kaizen event to redesign Customer Management System

Logistics Manager

Integrated load tendering process with customer account management team to improve speed of delivery, managed intermodal import/export, oversight and management of 6 docks

Project example: Streamlined vendor pool from 24 to 12 by identifying frequency, cost and reliability

Project example: Improved shipping weight optimization resulting in annual revenue increase of >$600,000

Customer Account Manager

Liaised with Customers - Production Control - Production Operations - Logistics to ensure customer satisfaction in quality and delivery, led Lean improvements within office area to add speed, quality and value to the process

Peace Corps Volunteer, Peace Corps - Darkhan

June 1999 to June 2001

Summary: I learned a lot about life and the world. Because giving teaches you more than taking!

Teacher of English as a Second Language

Created sports program (basketball) for youth in the city of Darkhan which has continued to this day under local coaching and provincial leadership

Education

MS in Management

Texas A&M University - Commerce - Commerce, TX 2003 to 2006

BS in Human and Family Studies

Southwestern Christian University - Bethany, OK 1993 to 1996

Certifications and Licenses

Danaher / Shingijutsu Methodology Training, 2020

Lean Horizons Consulting

Lean Six Sigma Black Belt, March 2019 to Present

TMAC - George Group, texasleansixsigma.com

Project Management Professional (PMP), November 2014 to November 2017

http://www.pmi.org/

Lean Bronze Certified (LBC), August 2013 to August 2021

Endorsed by AME, SME and Shingo, http://www.sme.org/leancert/

Prosci ADKAR Certified, October 2013 to Present

https://www.prosci.com/

Kaplan and Norton Balanced Scorecard Certified Graduate, November 2014 to November 2015

http://thepalladiumgroup.com/

Strategic Planning Professional, May 2015 to May 2018

Association for Strategic Planning, http://www.strategyassociation.org/

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