Sales Social Media
Resume:
Alejandro Díaz Ruiz
adjs4o@r.postjobfree.com
Skype: kaplan_alejandro_diaz
Colombia
Professional Profile
Marketing specialist from Tadeo University. Experience as Country Commercial Network Development Manager, Regional Manager and Country Coordinator in the International Education Companies. Work experience in sales and marketing strategies online and offline for new student’s enrolment for all portfolio and programs. Manage nationwide sales team, full admin CRM Salesforce, Citrix. Apply campaigns, management, customer care. Experience in the U.S, Canada and Europe. Work Experience
Company: Atlantic Overseas Express: International Freight Agency : Agent Sales 02/2021 Bogota - Miami Responsibilities:
Logistic and operational support
Sales and Marketing
Coordination of transportation
Digital Transformation
Company: McDonalds - Fast Food : Crew 02/2020 - 12 /2021 California USA Responsibilities:
Mobile Orders
Drive Thru
Company: iTEP: International Test of English Proficiency: Commercial Manager: 02/2017 - 11/2019 The English Test Design for you : Responsible for sales and marketing Responsibilities:
Develop sales and marketing plans
School and universities sales support
Ensure a high level of customer service
CRM manage - ROI metrics monitoring
Budget manage
Develop and grow market
Branding and positioning sales at fairs, tourist and academic events Achievements:
Increase B2B sales channel 18%
Designed the plan of retention customer
Company: Kaplan International: Commercial Network Development Manager: 02/2014/ - 09/2016 Kaplan educational division of Graham Holdings Company: Responsible for sales and marketing business strategies Responsibilities:
Sales strategies for all products and programs
Sales Budget
Trade agreements
Support and assist in the management portfolio Sales representative Travel visits and trainings staff
Sales target agents
Sales campaigns to achieve goals target
Training of SalesForce CRM
Sales and Management reports KPI London
Distribution and monitoring generation offline and online LEADS sales cycle Sales competition
Loyalty strategies to develop, maintain and attract new customers Achieve branding and positioning of sales at fairs, tourist events and academic Email marketing campaigns and SMS
Achievements:
Increased sales 119%
Implement CRM SalesForce team
Created fairs nationwide
Increase sale by city in 35%
Opening new offices
Renew sale staff
Designed the loyalty plan
Position international fair
Sales Awards
Company: EF Education First International: Regional Manager 02/2010 – 08/2011 It is the world's largest multinational language teaching. Reporting to the Country Manager with a team of 20 representative’s nationwide.
Responsibilities:
Merchandising and execution POP material, for each regional sales office Develop, communication, marketing and sales
Make strategic with target segment
Development platforms Online E- Marketing and E-Commerce Implement BTL activations at the point of sale
Administration and management of databases with CRM Advertising media
Monitoring and control sales activities
Analysis and research leaders and challengers marked Contribute to sales targets for all products
Coordination of activation events, fairs, visits on regional offices Control of all payments indirect sales
Monitoring and control visa customers
Measurement of arrangements
Reports of payment, billing, commissions
Achievements:
Contributed to the creation of the Internet sales channel Managed the sales for all products
Increased business and institutional arrangements
Created new offices in new markets
Institutionalization of city fairs and events
Improved the skills and training to sales representatives Increased the prospects by 40% across all channels Performed and engagement sales reps in emerging markets Implemented a retention plan
Reason for leaving the company: New challenge
Company: EF Education First International: Country Product Coordinator 01/2007 – 02/2010 Managing sales operations communication and promotion offices around world Responsibilities:
Coordinate admissions centers in US Canada, Europe, Asia and Australia Attend trainings, conventions in the U.S. UK, and Canada Control of the budget for advertising. BTL guidelines and product distribution Implementation and programming of virtual and physical meetings Distribution of POP products and promotional materials Coordination with the arts agency, texts, printed, promotional material and campaign management Create product promotions and incentive fees to Staff Physical and virtual product distribution
Visits to schools, of higher education in our target Newsletters communication, intranet. Banners through billboards, brochures and magazines at the country level Management CRM, reports, campaigns, contacts, accounts and Telemarketing Coordinate travel, sightseeing, world each country of our clients Report sales statistics for each city and Staff in charge Organize events and loyalty campaigns
Visits and training products
Camping’s e- Mail Marketing
Achievements:
Best ranking product at South America
Contributed to sales for 3 consecutive years to more than 100% Managed promotion to Regional Manager
Help achieve the sales crown for Latin America
Managed to extend the Staff
Company: Hello Depot Unlimited Freedom: Customer Service 12/2005 – 10/2006 Attention Inbound / Outbound Call Center in telecommunications services, business and residential in the United States Responsibilities:
Report technical damage to the office in Chicago EE UU Customer support in English, payments and new requisitions Confirmation plans
Complementary telecommunications services
Achievements:
75% in customer satisfaction
How I managed to climb the leader of the working group Reason for leaving the company: New challenge
Education
University Jorge Tadeo Lozano Bogotá Marketing Management Specialist September 2011 University Central Bogotá Social Communication & Journalism August 2005 School Seminario Espíritu Santo Bogotá Bachelor 1997 Languages
International Language School Bournemouth UK Higher Intermediate F1 June 2008 - February 2009 I ILUD Advanced Level General English January 2005 January 2007 Other Studies
SalesForce I Citrix I Sales LinkedIN I Marketing Startups Viral Marketing MinTic I Google Adwords, Analytics I CRM I Hootsuite I Web Tools I Microsoft Office I Adobe I Corel I Mail Chimp Importance and Benefits of Brands I Connect Your Business to the World with Social Media I Cámara de Comercio de Bogotá 2013
Market Life Corferias 2013 I Expo Marketing Corferias 2012 I Webinars technology, Telework Social Media, Customer Service Online tools for your Business 2013 I International Marketing Research 2012 Management Skills and Coaching 2010 I Course in International Education Cambridge 2009 Alejandro Díaz Ruiz
If some other reference or information is required, I will be glad to provide it
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