Key Skills

Profile Summary

Catering Management

Guest Management

Menu Planning

Vendor Management

New Business Development

Training & Recruitment

Business Strategy & Implementation

Relationship Management

Team Building & Leadership

Enterprising professional with over 24 years of experience across in the kitchens management.

Developed & tested recipes and techniques for food preparation within defined quality norms

Capable of supervising all aspects of kitchens including monitoring food production and aesthetic presentation of food with excellent understanding of health, safety & sanitation

Expert in leading dedicated teams for running successful business operations & developing procedures and service standards for service excellence; developing plans to take corrective action based on comment cards & guest satisfaction

Collaborated with guests to obtain feedback on food quality, presentation and service levels

Imparted training to kitchen associates on the fundamentals of cooking and excellent plate presentations

Coordinated with the Purchase Department for acquisition of needed goods and services and ensured proper grooming and hygiene standards for all kitchen staff

A keen communicator with excellent coordination, time management, relationship and customer service skills

Soft Skills

Career Timeline (Last 3 Associations)

Nov’06 – Oct’07

Oct’07 – Sep’10

Jan’11 – Jan’20

Education

E.G.O.T.H Hotel Institute (Culinary French Cooking) Certificate Approved by (I.L.O.) in Jan 1991 Year

Work Experience

Jan’11 – Jan’ 20 with Arabian Food Supplies – Catering Co., Jeddah, KSA

Growth Path:

Jul’13 – Jan’20: Projects & Production Manager – Western Region

Nov’11 – Jul’13: Executive Chef – Eastern Region – Saudi Aramco

Jan’11 – Nov’11: Executive Chef – Western Region

Key Result Areas:

Developing, reviewing and implementing strategies & plans to achieve operational objectives

Analyzing options and finalizing appropriate menu items for each restaurant in line with guidelines

Steering the maintenance of price controls and food cost goals to ensure operational efficiency

Forecasting requirements to meet financial objectives; formulating annual budget, scheduling expenditures, analyzing variances and extending corrective actions

Managing workforce and food production for daily buffet while maintaining inventory, filling out food requisitions and ensuring strict adherence to quality parameters

Participating in menu planning; administering matters pertaining to costing of food, pricing and housekeeping

Enhancing service quality standards and facilitating strict measures to optimize guest satisfaction & retention

Evaluating guest feedback for further changes and overall enhancing of guest satisfaction

Monitoring & controlling food wastage and spoilage while implementing all cost control procedures to ensure profitable operations within budgetary parameters

Ensuring adherence to all safety & sanitary regulations of the health systems and procedures in food managing areas and training the team pertaining to the same

Liaising with other departments including the outside vendors for smooth flow of operations

Planning & enhancing menus while facilitating creative cuisine preparation in line with international standards and in strict compliance to standard production procedures and recipes

Executing food orders presentably; planning a-la-crate, days special, special buffet menus from time-to-time and endeavoring to achieve as high a gross percentage of profit as possible, without sacrificing quality of the food

Highlights:

Drove the implementation of production, productivity, quality, and customer-service standards

Identified and analyzed identifying trends, determined system improvements and implemented change, as required

Steered HR operations and accomplished objectives across recruitment, selection, orientation and other needs

Developed new recipes and increased sales by a significant margin; conducting Feasibility study for new projects

Oct’07 – Sep’10 with Global Emirates Service – Catering Co., Abu Dhabi, UAE as

Executive Chef - GASCO ASAB

Executive Chef - ZADCO ACPT

Highlights:

Imparted training to supervisors and culinary staff and ensured compliance with well-defined recipes and extended ways to constantly improve the cuisine at the property

Managed all day-to-day kitchen operations and extended guidance to subordinates, including setting performance standards and monitoring performance

Extended support to individuals to understand guest needs, provide guidance and generate feedback

Steered efforts to develop supervisors and subordinates to accept responsibility and meet clearly defined goals

Defining apt presentation of food and created decorative food displays; assured compliance with Food Handling and Sanitation Standards

Previous Experience

Nov’06 – Oct’07 with Grand Pyramids Hotel, Cairo- Egypt as Executive Chef

Apr’99 – Nov’06 with Inter – Continental Hotel Egypt - Cairo

Growth Path:

Apr’00 – Nov’06: Assistant Executive Chef

Apr’99 – Apr’00: Sous Chef

Dec’94 – Dec’98 with Crowne Plaza Hotel, Kuwait as Demi Chef De Partie

Trainings/Certifications

Art Culinary French Cuisine Certificate Approved by I.L.O.

PMP training Course

Highfield Level 4 International Award in Managing Food Safety for Catering

ServSafe certification – accredited by the American National Standers Institute ( ANSI )

Culinary Sanitation& Safety Course Approved by the American culinary Federation

Cost Controller training Course

Provencal Cooking and Specialty of Camargue – France

Appraisal Training in Intercontinental Pyramids Resort

Service Leadership Models 1,2,3

Train the trainer

Meat Processing (Cooked Salami, Luncheon, Sausage)

Personal Details

Date of Birth 16th November 1970

Nationality Egyptian

Languages English

Marital status M2

UAE Driving License: Yes

KSA Driving License: Yes

Ashraf El-Nawawy

adjs3g@r.postjobfree.com +201*********

Communicator Innovator

Thinker

Collaborator Intuitive

Arabian Food Supplies – Catering Co., Jeddah, KSA

Grand Pyramids Hotel

Cairo - Egypt

Global Emirates Service Co., Abu Dhabi - UAE

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