To whom it may concern;

Dear Sir/Ma’am,

I am applying for any vacant post that is suitable to my abilities and qualifications. I have learned from a good source that you have a vacant position in your company and I enclose here my CV for your consideration.

You will see from my CV that I have years of experience, including reception/insurance coordinator, and as a nurse. When I am allocated to any post that I have mentioned, I have handled my work excellently and professionally. As an example, as a receptionist, I operate a multiple line system and am able to handle and transfer calls politely and efficiently. I also greet visitors to our offices and ensure that they are comfortable in our waiting room as well as manage health insurance information. I have first rate communications and customer service skills and pleasant and friendly manner. In addition, I have very good word processing and database administration abilities. I am confident that my skills match the requirements of your vacancy and that I can meet the demands of the post. I believe that I would be a valuable addition to your team and give a professional face to the company. If you would like to take my application forward, I would be delighted to attend for interview to provide further information on my experience and abilities.

Thank you for your time.

Yours sincerely,

Norhanisa S. Sacar

Norhanisa Sahania Sacar

Mobile#: +971*********

E-mail Address: adjs0n@r.postjobfree.com

Position applied for : Any vacant post that is suitable to my qualification. PERSONAL DATA

Name : Norhanisa Sahania Sacar

Date of birth : December 21, 1986

Nationality : Filipino

Visa Status : Husband Visa

Language :English, Basic Arabic

EDUCATIONAL BACKGROUND

Bachelor of Science in Nursing 2008

Jamiatu Marawi Al-Islamia Foundation, Marawi City, Phil. WORK EXPERIENCE

Position :Secretary/Medical Receptionist

Company : Dar Al Hikmah Medical Laboratory, Sharjah Date : June 20, 2016 to February 2019

Duties and Responsibilities

Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.

Perform secretarial duties utilizing specific knowledge of medical terminologies and laboratory procedures.

Scheduling and confirm patients diagnostic appointments and providing proper information for the laboratory procedures. Making sure that all are correctly understood and recorded.

Compile and record medical reports, and correspondence.

Answer telephones and direct calls to appropriate staff.

Interview patients in order to complete documents, case histories, and forms such as consent forms and insurance forms.

Complete insurance and other claim forms.

Position :Medical Receptionist

Company :Al-Zahra Private Medical Center, Dubai

Date :May 11, 2014 to June 20, 2016

Duties and Responsibilities

Greeting patients politely and ensuring that the appointment system is run efficiently, monitor the flow of patients to and from consulting rooms, managing queues through telephone and face to face interaction.

Ensure patients are informed if a doctor is running late or called out.

Ensure “urgent extras” are monitored with appropriate guidance.

Advice patients of relevant charges for services.

Explain practice arrangements and requirements for new and temporary patients.

Give new patients the “new patient pack” and invite them in for a simple medical check-up.

Respond to all queries and requests for assistance from patients and other visitors to the practice as appropriate.

Maintain a supply of relevant bags, bottles and stationery to keep consulting rooms stocked; ensure rooms have adequate supplies.

Keep reception areas clean and tidy.

Ensure the Insurance forms and details have discussed thoroughly with the client.

Give proper appointment and accuracy of information to ensure patient’s rights. Position : Staff Nurse

Company : Al- Zafer Hospital Amir Fawaz district, Jeddah, Kingdom of Saudi Arabia Date : May 10, 2010 to October 6, 2013

Duties and Responsibilities

Assess patient by collecting accurate data and information.

Plan patient care according to his/her case.

Implementation of plan of care during intervention process.

Evaluation of dependent and independent goal of nursing process as provided to the patient.

Attentively attending emergency response through needs, demonstrates competence in cardio pulmonary resuscitation (CPR), and other initiative response.

Establish and maintain a professional rapport with working colleagues.

Report to the appropriate person (immediate Supervisor) any immediate problems and difficulties that have arisen during the course of duty.

Position : Company Nurse

Company : Family Medical Center Marawi City

Date : April 15, 2008- November 29, 2009

Duties and Responsibilities

Implementing special nursing programs as devised by expert physicians.

Keeps a track of patient's medical history and previous reports.

Analyzes and evaluates information collected to identify patient's social and medical needs.

Repairs trays equipments that are needed by patients.

Ensures and educates patient's families regarding discharge plans.

Ensures that all employees submit fitness certificates.

Evaluates diagnostic test results.

Encourages families to coordinate to the treatment procedures.

Plans weekly and monthly work schedules.

Position : Secretary/Receptionist

Company : PPCRV (Parish Pastoral Company)

Date and year : January 15, 2004 to November 16, 2004 Duties and Responsibilities

Receives and screens visitors and telephone calls, takes messages, schedules appointments for professional(s) and/or management staff and provides information to callers requiring knowledge of agency's operations, supervisor's point of view, and the interpretation and application of policies and procedures.

Schedules and arranges meetings and conferences for professional(s) and/or management staff and notifies interested parties; makes travel reservations as needed.

Proofreads and corrects prepared materials for correct grammar, format, completeness, and content.

Maintains confidentiality of documents and information received.

Keeps informed of office details and advises management of problems.

Maintains client records by updating account information.

Ensures and provides quality service to the client. SEMINAR ATTENDED/TRAINING

*Excellence in Customer Service, Al Zahra Hospital Sharjah, UAE

*Emergency Response Training Villa Lacida Convention Linamon, Lanao del Norte, Philippines

*”Puso mo, Ingatan mo!” CARDIAC RESPONSE, Marawi City, Philippines

*Common Infectious Disease and Immediate New Born care, Marawi City, Philippines

*K! MINDANAO Gender Sensitivity, Responsible Health and Leadership Training, CDO Phil.

*1998 YOUNG SCIENTIST’s Quiz Division Level Competition and Marawi City, Philippines OTHER SKILLS and QUALIFICATIONS:

Computer literate: MS Office and Other Program

Communication skills proficiency

CHARACTER REFERENCES:

Prof. Chona G. Limbaring -School Dean, College of Nursing, JMIF, Phi. Ms. Ada S. Caballero -Chief Nurse, Al zafer hospital, Jeddah, KSA Dr. Mohammad Khalil -Medical Director, Al zafer hospital, Jeddah, KSA Dr. Mohammad Refaat -Cardiologist Consultant, Al zafer hospital, Jeddah, KSA Dr. Akram Elshaer -Internal Medicine Consultant, Al zafer hospital, Jeddah, KSA Dr. Hoda El Mahdi -OB-GYNE, Al zafer hospital, Jeddah, KSA Mr. Mahmoud Elsayed -Customer Service Assistant Manager, Alzahra Pvt Medical Centre Mr. Syed Radi -Customer Service Manager, Alzahra Hospital Sharjah

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