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Manager Customer Service/Work From Home

Location:
Tyler, TX
Posted:
January 28, 2021

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Resume:

Jarvis Walker

**** ***** **** ***

903-***-****

adjrxi@r.postjobfree.com

OBJECTIVE

To obtain a management position that utilizes organization, leadership and planning skills with problem solving in mind. Studies in health care management, health care legal environment, health care finance, and health care information system.

PROFESSIONAL PROFILE

●Fifteen years as a leader in the health care sector

●Results oriented project leader with excellent organizational skills

●Systematic approach to problem solving

●Experience managing tight deadlines, challenging roles and assignments

●Dedicated to building a highly motivated, well informed team

WORK EXPERIENCE

Assistant General Manager

Jiffy Lube.

We do oil changes

Rotate tires

Check tire pressure and refill as needed

Flush radiator system

Charge air conditioning

Inspection stickers

We do courtesy care

Vacuum

Cardinal HEALTH 3/18 to present

Assemble different parts, put then together and make sure that they fit properly

Inspect parts and ensure that they are the correct parts and that they are in good working condition

PNA SUPERVISOR

Rusk State Hospital. 6/02 to7/17

●Presently supervise a staff of 50

●Create daily scheduling with shift coordinator to ensure adequate coverage is provided for each assigned area

●Implement planned treatment by coordinating patient care with outside facilities

●Conduct meeting with subordinate staff to communicate new policies, procedures and instructions

●Train staff as directed to ensure staff competency and to facilitate information flow

●Plan, organize and direct the daily administrative activities of the ward including but not limited to maintaining records of time, attendance, and daily assignments as directed by Unit Nurse administrator

●Hire, train, supervise, motivate and terminate staff, Recommended personnel evaluations, training programs, and wage incentives

Direct Care Lead Staff

Access. 3/03 to 12/05

●Facilitated daily care of patients that were assigned to the location

●Oversaw the overall environment of the house, ensuring that staff had adequate supplies

●Developed strong customer service skills through constant customer interaction

●Performed other duties as assigned in order to ensure services are provided

Lead Floor Man

East Texas Medical Center. 5/01 to 6/02

●Buffed and waxed floors

●Cleaned chairs and other furniture and supplies that required cleaning

●Changed lights and replaced necessary items

●Assisted with making building repairs to ensure consistent operation of medical facility

Commission Salesman

Swepco Coating. 2/00 to 5/02

●Sold parking lot coating and roof coating

●Took orders for materials for customer needs

●Streamlined accounts receivables and collections

●Made new contacts with potential customers regarding Swepco products

●Greeted visitors, answered telephones, filed paperwork, sent facsimiles and performed other general office duties

Jarvis Walker

WORK EXPERIENCE (CONT’D)

Department Manager

Wal-Mart. 7/98 to 8/00

●Trained, supervised, motivated staff to complete daily work duties

●Recommended personnel evaluations, training programs, and wage incentives

●Oversaw the general care of the department

●Ordered merchandise and supplies for assigned department

EDUCATION

Master of Business Administration. 6/10 to 1/11

University of Phoenix-Phoenix, AZ

Healthcare Management Concentration

Expected Graduation Date: 1/2012

Bachelor of Science in Business Administration. 11/10 to 11/12

Colorado Technical University-Colorado Springs, CO

Management Concentration 3/2010

Professional Certificates

Colorado Technical University

●Sales and Marketing

●Organizational System Improvement

●Management Essentials

●Human Resource Development

●Project Planning

●Basics of Accounting

●Business Fundamentals

●Business in the Global Environment

References Available Upon Request



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