Customer Service Contact Details

CURRICULUM VITAE

OF

GUGU PATRICIA MPUNGOSE

PERSONAL DETAILS

SURNAME : MPUNGOSE

FIRST NAMES : GUGU PATRICIA

DATE OF BIRTH : 04/09/1988

IDENTITY NUMBERS : 880**********

GENDER : FEMALE

NATIONALITY : SOUTH AFRICAN

HOME LANGUAGE : ISIZULU

OTHER LANGUAGES : ENGLISH, ISIXHOSA, SESOTHO

HEALTH : GOOD

CRIMINAL RECORD : NONE

LICENCE : CODE 10 ( C1 )

CONTACT DETAILS

RESIDENTIAL ADDRESS : 2342 UMKOBEZA STREET

EBONY PARK EXT 5

MIDRAND

1632

CONTACT NUMBERS : 071*******/081*******

E-MAIL ADDRESS : adjrto@r.postjobfree.com

EDUCATIONAL QUALIFICATIONS

NAME OF SCHOOL : SIYAMUKELA HIGH SCHOOL

HIGHEST STANDARD OBTAINED : GRADE 12

SUBJECTS : ACCOUNTING

BUSINESS ECONOMICS

ECONOMICS

ENGLISH

ISIZULU

TERTIARY QUALIFICATIONS

INSTITUTION NAME : MILPARK BUSINESS SCHOOL

QUALIFICATION : NATIONAL CERTIFICATE IN BANKING

SERVICES ADVICE NQF LEVEL 5

YEAR OBTAINED : 2010

WORKING EXPERIENCE

NAME OF COMPANY : NEDBANK IN MIDRAND

POSITION HELD : SWITCHBOARD OPERATOR AND BANKER

FULFILMENT

DUTIES : ANSWERING THE BRANCHES BOARD,

TAKING MESSAGES FOR THE STAFF,

FILING, INCOMING AND OUTGOING OF

WASTE IN THE BRANCH TO UTI AND

TELEPHONICALLY LOGGING CLIENT

QUERIES

DURATION : 1 YEAR 6 MONTHS

NAME OF COMPANY : NEDBANK IN CARLSWALD

POSITION HELD : BULK TELLER

DUTIES : CASH AND CHEQUES DEPOSITS FOR

CLIENTS ON A DAILY BASIS WITHDRAWAL

HANDLING OF LARGE AMOUNT OF

INCOMING AND OUTGOING OF CASH TO

SBV IN THE BRANCH

DURATION : 2 YEARS

REFERENCE

1.CONTACT PERSON : MOLEBOKGE KHALUSHI

CONTACT NUMBERS : 072*******

POSITION : COLLEAGUE

COMPANY : NEDBANK

2. CONTACT PERSON : SIFISO MXOLISI MARWA

CONTACT NUMBER ; 076*******

3.CONTACT PERSON : LEBOKGANG MAHLANGU

CONTACT :083*******/060*******

PERSONAL SUMMARY

I am competent service provider with a friendly personality and plenty customer service experience,including the ability to communicate to customers clearly and promptly .I am very organised and willing to take responsibility in meeting deadlines. Able to work autonomous

KEY SKILLS AND COMPETENCIES

Excellent communication skills

Good literacy and numeracy skills

Flexible regarding working hours

Effective time management and able to prioritise

Computer literate able to use word, excel and systems

Contact this candidate