Quality Engineer

Julio C. Flores

***** ***** ***** ****

Cypress, Texas 77433

Home: 281-***-**** Cellular: 832-***-****

e-mail adjrgh@r.postjobfree.com

CORE QUALIFICATIONS

** ***** ***** **********

Quality Manager

Supplier Quality Engineer

EDUCATION

BACHELOR OF SCIENCE - INDUSTRIAL ENGINEERING

University of Houston (Central), Houston, Texas

CERTIFICATIONS:

SIX SIGMA – Black Belt Nov 2020

ISO 9001:2015 Lead Auditor – Nov 2020

ISO 9001:2008 Internal Auditor – DNV - 2006

PMP – University of Houston - May 2007

TRAINING

CQE

Lean Manufacturing Principles – 5S, Kaizen, KanBan

Basic Risk Management & System Safety, System Safety Fundamentals

RCA (Root Cause Analysis) – 5 Why, Ishikawa, FMEA, DFMEA

SUMMARY

Oversee the operation of the manufacturing department and the efficacy of the overall program to ensure the utmost in customer satisfaction. I ensured continual quality improvement within the facility and have a strong background in quality management and exceptional leadership abilities.

Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.

SKILLS

CAPA

Continuous Quality Improvement

Resolving NCR Investigations

Statistical Process Control

Six Sigma

Lean Manufacturing

Auditing

FMEA

Value Streaming

Root Cause Analysis

Julio C. Flores Page 2

WORK EXPERIENCE

QUALITY MANAGER July 2018- May 2020

Teledyne

ACHIEVEMENTS,

Boosted OTD by implemented effective processes in the assembly, testing and shipping/receiving areas of the RTS (Real Time Systems) business division.

Reduced Scrap by 25% by working closely with the Engineering department in investigating the CTQs of the product and the machine variables that affect them. These factors included machine type, pre-run preparation of the mold, pressure, temperature and cooling times). These factors were adjusted to provide the least amount of scrap during production on each of the 5 machines.

Created a Preventive Maintenance schedule for the machines to increase efficiency and decrease downtime.

Cut $20K COPQ by establishing better communication with vendors through more detailed requirements in Purchase Orders and scheduling vendor visits and yearly audits.

Incorporated Lean Manufacturing 5S principles by holding Kaizen sessions and weekly shop walk- throughs with the management team (Quality, Engineering, Production, Project Management and VP) to highlight concerns and any continuous improvement strategies. Record through Action Item Log.

Revised the requirements and processes related to the reporting of the COPQ metrics

RESPONSIBILITIES

Manage and implement quality policies, procedures, processes, programs, and practices to ensure adherence to regulations and standards

Responsible for maintaining and improving the Quality Management System by reviewing and revising the procedures, work instructions, process flow maps and any associated documents.

Lead the ISO 9001:2015 transition audit by internal audits, updating processes, procedures and work instructions to follow the company’s strategic direction.

Monitor and create the KPIs (Customer Satisfaction, OTD, CAPA, NCR, COPQ, OFI) Yearly Goals and objectives.

Develop and distribute supplier performance reports at regular intervals. Establish and maintain a supplier audit program for risk assessments and periodic reviews to ensure conformance to quality system requirements and to verify appropriate process controls are implemented and effective.

Initiate and follow-up supplier corrective actions to ensure complete and effective root case analysis and corrective action implementation.

Help with design documentation, product validation, process design, and new product implementation.

Evaluate supplier rejections to determine appropriate actions and manage all phases of Supplier Corrective Actions.

Leads and drives improvements and provides specialist quality-related services to engineering, production, procurement, supply chain and others.

Reviews product and process quality data to explore process improvement opportunities using Lean Manufacturing and Six Sigma methodology.

Provides floor support to manufacturing. This includes oversight of process areas, documentation, and participation in issue resolution, review of process-related documentation.

Helps with Quality Process Audits and non-conforming part evaluation.

Evaluates trends in product returns & customer complaints to identify problem areas and provides effective feedback for improvement to Manufacturing and Engineering.

Uses systematic approach to problem solving to improve quality, safety and productivity.

Present and represent the Quality department at Design Reviews, Internal and Customer Kickoff, Weekly Project meetings and production meetings.

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QUALITY MANAGER July 2017- July 2018

PROSERV

ACHIEVEMENTS

Successfully transitioned the company to ISO 9001:2015

Rebuilt the non-existent QC department by initiating a Kaizen to justify the need and cost effectiveness which was presented to the VP. A budget was created for the department and two inspectors were hired.

Created a Supplier Score Card for vendor selection.

Developed the Customer Satisfaction process by creating Customer Surveys for each area of the business (Sales, Project Management and Service)

Created a yearly schedule for NCR and Internal Auditor Training

Began yearly training sessions to promote a Quality culture throughout the company that consisted of the Quality Policy and yearly goals and objectives, NCRs, Internal Auditing, Kaizen

Reduced Incoming Inspection NCRs by 40% through supplier development strategies. Working with vendors quality department and assisting streamline their processes.

RESPONSIBILITIES

Responsible for implementing quality policies, procedures, processes, programs, and practices to ensure adherence to regulations and standards.

Manage the technical and quality relationship with the suppliers resulting in a reliable material supply, continuous performance improvement, and long-term partnerships.

Maintain a Supplier Quality Management system that fully supports company initiatives and requirements.

Primary contact point regarding supplier product and process quality issues.

Identify and implement appropriate statistical metrics and methods for measuring supplier quality.

Develop and distribute supplier performance reports at regular intervals. Establish and maintain a supplier audit program for risk assessments and periodic reviews to ensure conformance to quality system requirements and to verify appropriate process controls are implemented and effective.

Develop and distribute supplier performance reports at regular intervals. Establish and maintain a supplier audit program for risk assessments and periodic reviews to ensure conformance to quality system requirements and to verify appropriate process controls are implemented and effective.

Initiate and follow-up supplier corrective actions to ensure complete and effective root case analysis and corrective action implementation.

Demonstrate leadership by providing technical expertise and facilitating support of cross functional initiatives involving Supplier Management, Production Procurement, Design, Manufacturing and Quality Engineering.

Reviews newly outsourced product designs for "quality of design", conformance to customer requirements, improvement opportunities and to ensure products and processes meet requirements.

Present and represent the Quality department at Kickoff, Design Review, Project and Production meetings.

Schedule the Management Review to report to management on quality issues, trends and losses.

Participate in strategic planning meetings, special projects and teams.

Manage and coordinate the internal audit process

Write up audit reports to ensure the quality management system is operating effectively.

Use process mapping techniques, lean, or Six Sigma process improvement methodologies to streamline Quality Control and Supplier Documentation process.

Provide reports after supplier visits and reports on major supplier’s quality performance and actions to improve them.

Audit suppliers for compliance to industry standards and our expectations and capabilities.

Maintain the QMS and the integrity of the ISO 9001 certification by internal audits and recertifications.

Develop a strong understanding of the assigned supply base and associated manufacturing, test, inspection processes.

Lead specific in-depth problem solving at a supplier facility, such as recurring line stoppages, customer field failures, numerous supplier escapes, observation of significant failure trends, etc.

Evaluate supplier rejections to determine appropriate actions and manage all phases of Supplier Corrective Actions.

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Plan and execute product and process related audits, drive preventative actions at the supplier’s facility and minimize nonconformances.

Lead Supplier Performance Reviews and Supplier Scorecard implementation.

Identify COPQ, CTQ parameters and review adequacy of Quality Control Plans

Verify that quality data is utilized, tracked, reported, and corrective actions are taken on a routine basis within the assigned supply base. Coordinate closely with Engineering, Manufacturing, Supply Chain Management and Program Management and Program Quality to support new strategic awards, awareness of materials critical to quality, problem resolution and internal customer support.

Lead Kaizen sessions to streamline processes and perform/propose process improvements.

QUALITY MANAGER Jan 2013- Jan 2016

Technip/Genesis

ACHIEVEMENTS

Received Shell Recognition award for saving the company $400k/year in storage fees by auditing the condition of equipment and selling or scrapping unnecessary equipment (integrity management)

Received Safety Award for stopping the job and changing test procedure which avoided injury of test personnel.

Increased OFIs by 25% by promoting Continuous Improvement culture by increasing: Safety Training, Kaizen, 5S walkthroughs and submitting OFI cards and creating OE (Operational Excellence) projects.

Improve OTD by 10% by streamlining testing process by incorporating strategic inspection points in ITP.

RESPONSIBILITIES

Responsible for auditing internal and external processes, communications and policies on behalf of the organization. Monitor and maintain the QMS and while continuing to improve processes. Ensure that every product or service meets a certain set of standards to meet the customer’s requirements.

Managed and supervised 5 people on projects which included inspectors and engineers.

Executed continuous improvement projects with Six Sigma DMAIC methodology

Managed/maintained and aligned current the QMS to the new ISO 9001:2008

Lead and perform Kaizen sessions for Value Streaming the business process

Define and generate process maps for various departments

Lead Supply Chain to implement a Supplier Score Card to evaluate suppliers

Implemented the quality inspection process in shipping/receiving and during assembly, test, and final inspection

Maintain SQL (Supplier Quality List) and perform vendor surveillance audits

Define and report Cost of Quality (COQ), Critical to Quality (CTQ), Cost of Poor Quality (COPQ)

Implemented PEP, Project Quality Plan, Quality Objectives and Goals

Facilitate Continuous Improvement culture by completing failure analysis, root cause identification, and corrective/preventive action using best practice methodologies such as 5-Why, Fishbone Diagrams, DMAIC and PDCA through employee engagement.

Responsible for the coordination/reporting of quality metrics to the organization that indicate customer satisfaction, and the efficiency and effectiveness of quality management systems.

Review SPC charts and ITP and apply inspection points

Perform equipment inspection and ensure compliance

Identify opportunities and act upon to improve manufacturing processes, quality, and productivity and reduce costs

Schedule the repair, maintenance and installation of equipment

Audit manufacturing & quality systems for efficiency and accuracy to ensure a quality and cost-effective production process is implemented

Conduct audits, including closing out audit findings, creating audits finding reports and determine proper corrective and preventive actions

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SUPPLIER QUALITY MANAGER (CONTRACT) April 2011- Jan 2013

Deepsea Engineering & Management

SNC Lavalin – Supplier Quality & Safety Engineer Lead (CONTRACT)

Client Representative for PDVSA for the Dragon/Patao Project

RESPONSIBILITIES

Liaison between vendor and engineering team

Perform Supplier visits, audits and close audit findings

Preparation of quality procedures in accordance with project quality requirements (including pre-FEED, FEED, etc.)

Represent the client at various vendors including the HAZOP, HAZID and Design Reviews

Perform PFMEAs and risk assessments

Perform equipment inspection and ensure compliance of API Standards (API 6A and API 17D)

Review/Write NCRs, root causes and CARs

Review Inspection Test Reports (ITPs) design basis documents, pipeline installation procedures, Tree installation procedures, Tree mobilization procedure, and pigging philosophies

Attend project meetings with the client and provide support with the equipment issues

Ensure equipment meet specifications for API 17 and ISO 13628 compliance

Support the client in installation meetings and warranty issues

Performs internal process surveillances and internal audits.

Identifies process improvement and waste elimination opportunities based on data analysis.

Works closely with and/or leads CI Teams to realize process improvements and waste elimination.

Provides service to ALL internal and external customers.

Provides detailed Inspection Test Plans linked to the Quality Plans.

Leads and participates in Root Cause Analysis investigations.

Quantifies, consolidates, analyzes, and reports COQ (Cost of Quality) & Cost of Poor Quality.

Works closely with the Manufacturing team to support the establishment of product and process control procedures, as well as quality triggers within the production process.

Aker Solutions – Project Engineer - Secondment (CONTRACT)

Received a Recognition Award for implementing a serialization system on their test equipment.

Managed and supervised 10 people which included engineers and technicians.

Handled and reported bi-weekly budgetary metrics to management

Cut costs by setting up a serialization system on dedicated test equipment

Performed internal audits on equipment in test bays for proper maintenance and integrity issues

Write refurbishment and FAT procedures for hardware

Develop operating and contingency procedures for P&A including topside and ROV

Develop spare lists for all tools and equipment for testing and offshore operations

Confirm availability of tools for testing and installation purposes

Procure consumables for equipment

Review equipment specifications for API 17 and ISO 13628 compliance

SUPPLIER QUALITY SPECIALIST Nov 2008 - April 2011

INTECSEA Worley Parsons

Managed and mobilized 15 global inspectors and kept track of their certification training

Engineering and QC support for testing of equipment

Manufacturing support of topside and controls equipment

Write Quality Management Plan

Review databooks for final delivery of company equipment

Write and review internal and vendor ITPs

Lead internal and vendor quality audits and inspections and helped maintain Approved Vendor List.

Report metrics and KPIs for vendor quality

Evaluate manufacturing process and develop quality plans for manufacturing vendors for each project.

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Review vendor ITPs and Quality Plans for customer

Provide technical and engineering support in FEED: Evaluate, Define, Execute and Operate on the following projects:

Jubilee (Ghana), Tamar (Israel), Noble (Gunflint), Pemex (Lakach)

Assist in reviewing and approving field layouts and equipment

Write and review project specific specifications and technical documents

Helped the customer plan the controls equipment spares needed for SIT, commissioning, and installation for project.

Ensure equipment meet specifications for API 17, ISO 13628 and maintain Quality Plan

Present project specific Lessons Learned presentations

AFTERMARKET QUALITY ENGINEER – Feb 2007 - Nov 2008

Vetco Gray GE

Manage aftermarket controls projects with various major oilfield companies.

Define scope of work, design, technical and commercial presentation, negotiation, and contract award review.

Lead internal and vendor quality audits and inspections

Report metrics and KPIs for vendor quality

Evaluate manufacturing process and develop quality plans for manufacturing vendors for each project.

Represent the company as the single point of contact for the project’s customer, with respect to technical, commercial, schedule, and add-on sales issues.

Managed vendors, quality inspectors and shop personnel on refurbishment of equipment

Keep track of man hours on each project and reported cost analysis to management on a weekly basis.

Implemented a Process Flow diagrams for ongoing work and developed work procedures for shop personnel

Provide quotes to customer and submitted bids on projects

Provide Installation and Commissioning Support

Ensure equipment meet specifications for API 17 and ISO 13628 and maintain Quality Plan for various projects

Manufacturing and engineering support for mechanical and electrical hardware

Provide technical expertise to customer and service support

Recognizing variations to project orders and communicating any changes to the commercial support team.

Planning, monitoring progress, cost control and produce resource and activity reports

Development of project related work packs.

Coordinate pre-job and post-job de-briefings of Field Service Technicians

Supervise and procure equipment for FAT/EFAT/SIT for assigned projects

SERVICE ENGINEER July 2002 - Feb 2007

FMC Kongsberg Controls -

-Customers & Projects: Exxon Mobil MEGI SEA, Phase I & II, Mica, Diana; British Gas (BG) – Trinidad Tobago; Shell - Llano, Princess, Glider

Nightlead Controls Service Technician on Aleutian Key rig in Equatorial Guinea, Africa.

Install, test, and operate topside and controls equipment for completions and de-completions in Equatorial Guinea, Africa.

Review and approve hydraulic and electrical schematics

Operate topside controls software (ETU 6.1) to function valves and connectors to monitor pressures and temperatures on downhole gauges.

Install and operate HDMI and hydraulic power units for providing communication to the equipment.

Perform electrical and hydraulic testing to hardware

Julio C. Flores Page 7

SUPPLIER QUALITY ASSURANCE ENGINEER - May 2001 - July 2002

FMC Kongsberg Controls -

Managed different vendors and project ITPs and provided support

Cut costs by implementing different staging areas for the process flow of equipment

Lead all Shell and Exxon projects for topside and systems in the Quality Assurance Department.

Oversee, support and assist in FATs, EFATs, and SITs

Maintain SQL (Supplier Quality List)

Travel to all Exxon and Shell vendors for process evaluation on customer compliance

Lead internal and vendor quality audits and inspections

Report metrics and KPIs for vendor quality

Evaluate manufacturing process and develop quality plans for manufacturing vendors for each project.

Review design, functional design, and quality specs for umbilicals and topside systems.

Present and attend all hold points and witness points on quality plan for subsystems.

Test EPUs (Electrical Processing Units) and subsystems for acceptance test on topside equipment

Contract and manage 3 outside CWIs to inspects welding on all equipment for AWS and API

compliance.

SAFETY RELIABILITY & QUALITY ASSURANCE ENGINEER Feb. 1998 - May 2001

SAIC (Science Applications International Corporation) – NASA Contractor

Participate in the NASA International Space Station (ISS) Quality Assurance

(QA) Panel for issues discussion and problem resolution.

Perform Hazard Analyses, FMEA/CIL, Fault Tree Analyses and Risk Analyses, Root Cause Analyses

investigations on flight hardware and software for the Shuttle and ISS concerning on-orbit, Launch/Landing requirements and operations.

Participate in configuration audits of Shuttle and ISS flight items to ensure requirement and

process compliance. Assess the Shuttle and ISS product development, test, and verification

processes and identify problems/non-compliances.

Present findings and recommendations to Program Management. Participate in

the acceptance of Shuttle and ISS flight items for NASA.

Define and generate quality assurance program metrics to assess program health.

Responsible for maintaining hardware and software certification (MIL-STD and ANSI)

status of Station GFE manifested for each Station Mission.

Responsible for developing/coordinating process and procedures for safety and

reliability, and certification.

Responsible for making technical presentations to Shuttle and Station Program

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