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Social Media Customer Service

Location:
Queens, NY
Posted:
January 27, 2021

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Resume:

Kastrinpaul Thevasahayam

Queens Village, New York adjrey@r.postjobfree.com 917-***-****

EDUCATION

Vaughn College of Aeronautics and Technology Flushing, NY Bachelor of Science in Mechanical Engineering and Technology Expected Graduation May 2021 Dual Concentration: Aeronautical and Computer Aided Design GPA 3.6

SKILLS

Software: MATLAB, SolidWorks, CATIA, Patran-Nastran, Multisim, RobotC, Microsoft Office Suite, Adobe Photoshop Technical: Applied material science concepts in laboratory to perform stress, tensile, hardness and torsion tests and applied heat transfer and thermodynamics concepts to examine conduction & convection heat transfer and hydro turbine’s function Language Skills: Fluency in English and Tamil

INDUSTRY EXPERIENCE

Process Control Intern Precision Gear Inc. College Point, NY December 2020 – May 2021

• Validating the characteristics of a wide range of gears and using the Quality Control Plan (QCP), sketches & blueprints

• Transferring data from handwritten forms and documents to an electronic database by scanning paperwork and organizing in electronic folders on company network

• Monitoring and tracking discrepancies and the number of forms using pre-generated Microsoft Excel worksheets ACADEMIC PROJECTS

• Analyzed NACA 2415 airfoil at 8 degrees angle of attack to calculate the lift, drag coefficients and the contributions of pressure and friction to the drag, using MATALAB and MS Excel

• Designed and simulated a model aircraft inspired from F14 on SOLIDWORKS using the calculation of the takeoff Wight and verified the positive Lift drag coefficient of Tomcat Falcon aircraft to confirm its safe flight and stability

• Performed nodal analysis on trusses and beams using MATLAB, stress analysis using FEA concepts with boundaries conditions and Prismatic machining in CATIA

• Programmed matrix, differential equations in first and second orders using several methods in MATLAB

• Validated the applications of the continuity equation (steady flow of incompressible fluid), the Bernoulli equation, with the use of pitot-static tube in Aerodynamics

• Development of a pill dispenser by building a work break down structure and a Gantt chart

• Utilized differential equation and analyzed a shock absorber to see the real-life applications of over damping

• Redesigned and 3D printed a binary watch with factual dimensions using CATIA software

• Analyzed the stress and strain results on a concentrated spot of a bedframe using Patran-Nastran software PROFESSIONAL EXPERIENCE

Receptionist St. Gregory the Great Bellerose, NY October 2017 - Present

• Greet and welcome guests and provide them with a positive first impression of the organization

• Direct guests and answering their questions in-person and over the phone Cashier Associate Burlington Queens, NY July 2019 – November 2020

• Deliver excellent customer service with a positive and professional attitude and successfully offer 250 credit card applications and reward cards per month

Teaching Assistant Central Queens Y Queens, NY June 2016 - August 2016

• Promoted learning and development of requisite skills among 9-11th grade students related to photography and journalism

• Mentored ~20 students in writing the book called Humans of SYEP through Ladders for Leaders program LEADERSHIP

Social Media Manager & Member Society of Hispanic Professional Engineers Queens, NY September 2018 - Present

• Devise social media strategy for use across Snapchat, Instagram, etc. platforms to increase member engagement and interest among prospective recruits

Engineers Without Borders (EWB), Member Jan. 2018 - Present Student Organization, Board Member Sept. 2015 - June 2017 Scholars and Arista, Member Sept. 2014 - June 2017 AWARDS

Dean’s List (Spring 2018 & Fall 2020), Faculty’s List (Spring 2020), President’s List (Fall 2017), 9/11 Firefighter Miller Jr. Memorial Scholarship (UFT District 26) (Spring 2015)



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