SailPoint Engineer, IIQ, IAM

Gaurav Rai

SailPoint Engineer

adjr6x@r.postjobfree.com

Professional Summary:

Over 8 years of professional experience in Information Technology, primarily focused on Identity and Access Management using SailPoint IIQ.

Good experience in Software Development Life Cycle Requirement analysis, design, development, testing and troubleshooting as SailPoint Engineer.

Experienced in SailPoint lifecycle Manager, Compliance Manager and Access Governance modules.

Experience on SailPoint Identity IQ and worked on different types of connectors like Delimited File, Workday, OKTA, JDBC, LDAP, AD, and custom connector according to client requirements.

Worked closely with the IAM Solution Manager to help drive the client’s vision, strategy and roadmap for identity and access management.

Extensive Experience with J2EE Application Servers such as Apache Tomcat 5.5/4.x and BEA WebLogic 8.1/7.0.

Experience on Single Sign-On (SSO), Provisioning and De-Provisioning Identity Workflows, Access Management, RBAC (Role-Based Access Control).

Has Proficiency in Relational Database Management especially with SQL Server, MySQL.

Experience in preparing Test strategy, Developing Test plan, Test cases, and Writing Test Scripts by Decomposing business requirements and Developing Test scenarios to support quality deliverables.

Involved in participating in self-code review, client code review, and making and writing proper documentation as per client request.

Co-ordinate with onsite/offsite team members to discuss business requirements, design, estimation, and implementation.

Proficient problem-solver who envisions business and technical perspectives to develop workable solutions.

Strong Technical background, excellent analytical ability and debugging skills, good communication skills, team player and goal oriented, with a commitment to excellence.

Ability to handle multiple tasks and work independently as well as in a team and open to learn new technologies.

Technical Skills:

IAM Tools

SailPoint IIQ

Frameworks and IDE

JSF, Spring, Hibernate, Eclipse, NetBeans

Languages

SQL, HTML, XML, JAVA, Javascript

Databases Management Tools

SQL Server, MySQL, LDAP Directories

Operating Systems

Linux, UNIX, Windows

Application/Web Server

Tomcat, Web Server, WebLogic

Tools

Apache Directory, Softera, SoapUI, MS Sql Studio

Professional Summary:

DXC, Fairfax County, VA Oct 2017 – Till date

Sr. SailPoint Engineer

Responsibilities:

Gather requirements for Customizing Application and Account Onboarding process as per client and business requirements.

Daily meeting with different IAM teams and report new/pending IAM issues and concerns.

Serve as an escalation point for issues involving testing and provide periodic status report that includes testing metrics.

Setup applications Active Directory, LDAP, Oracle, OKTA, JDBC, Workday, Web Services, Novel eDirectory,

Delimited, etc.

Implemented custom webservice API for Workday to s update requirement due to the limitation in OOTB Workday connector.

Worked with different teams (Workday, AD, eDirectory, GHR) to gather requirements and design the Lifecycle Management.

Implemented SSF Feature Joiner, Leaver and Rehire Lifecycle Management workflows.

Understanding of directories (AD/LDAP) and group structures, policies etc., SAML 2.0, Frame set up for enterprise level Role mining, Multi Factor Authentication (MFA), Single Sign on (SSO), PAM (Privileged Account Management)/ (Privileged Identity Management), Entitlement Management and Identity Management.

Developed custom workflows and rules as per business requirements.

Created the IdentityIQ Quick links, Forms, Rules, and Custom Objects to design the everyday utilities for the Run & Maintain team.

Created custom rules for data manipulation and data cleanup.

Worked on Scopes in SailPoint, to manage users in different geo locations.

Provided production support for existing application.

Configuration of Roles, Policies and Certifications for governance compliance.

Worked on various Certifications, task and reports.

Coordinated testing and development requirements.

Created bash scripts to transfer, manage and maintain several flat files for the onboarding purposes.

Environment: Java, Shell Scripts, LDAP, Active Directory, SSO, Rest API, Agile, SailPoint IdentityIQ.

City of Boston, Boston, MA Oct 2015 – Sept 2017

SailPoint SME

Responsibilities:

Responsible for Identity & Access Management (IAM) production; as well as development and level 3 support solutions for globally dispersed businesses, personnel, and customers.

Worked with the City of Boston IAM team, and in conjunction with the client team, application developers, architects, administrators, consultants, and vendors to manage IAM solutions including, but not limited to connectors, enhancements, and upgrades that meet the business needs of the enterprise; and are aligned and consistent with enterprise IT strategies and plans.

Installed, configured, deployed SailPoint IIQ and integrate multiple applications using the OOTB connectors.

Provided Level 3 Production Support to the IAM system in all functional areas.

Monitored and troubleshooted all reported issues; and coordinate the resolution and fixes with the Engineering team for reporting and tracking.

Assisted the Level 2 Production Support, QA, UAT, and business teams when questions and issues arise; and provide appropriate responses and solutions.

Engineered quick solutions and fixes to ensure that IAM services perform according to the defined processes.

Coordinated infrastructure changes and performed required validations and tests to confirm all the functionalities are correct.

Interpreted and applied development skills to build Identity and Access Management (IAM) solutions to support globally dispersed businesses, personnel and customers.

Work with IAM leads and business IT managers to understand business requirements, enterprise IT standards and other considerations that influence how IAM solutions and services should perform and operate.

Engineered solutions to ensure that identity and access management solutions and services perform according to defined processes, meet defined policies and comply with information security requirements.

Developed technical IAM solutions, engaging during the life-cycle of solutions delivery, service owners, architects, project managers, global infrastructure teams, regional IT teams and key IAM product vendors.

Integrated IAM systems with in-house and third-party applications for provisioning, identity authentication and systems resources authorization, developing connectors between IAM tools and systems resources.

Worked with application developers and IT operations to develop, test, roll out and maintain enterprise-wide IAM solutions and services.

Led quality control and quality assurance activities, such as developing and executing test plans / scripts and resolving deviations or exceptions, for newly developed and/or enhanced IAM solutions.

Supported in troubleshooting and resolving complex authentication, authorization and integration problems.

Extensive and rapid integration of applications with IIQ using REST API and custom workflows, forms, rules, email templates.

Performed IIQ upgrades (6.3 to 7.1p2) and applied patches.

Fixed issues and exceptions after the upgrade.

Provided training to the team members both onsite and offshore.

Environment: Java, JavaScript, SailPoint IdentityIQ, LDAP, BeanShell, REST API.

AIG, Houston, TX June 2013 – Sept 2015

SailPoint Engineer

Responsibilities:

Participate in Proof of Concept effort as a SailPoint technical to demonstrate role based user provisioning that leads to full-fledged implementation of IIQ.

Participate in Proof of Concept effort as a SailPoint technical to demonstrate SOD that leads to full-fledged implementation of IIQ.

Provide superior visibility into and control over user access to sensitive applications and data while streamlining the access request and delivery process.

Actively involved in gathering Business requirements and recommending the best approach.

Worked with Business Analyst for Use Case Document, Requirements Specification documents.

Provide SailPoint application consulting and development support to consumer applications as required.

Developed custom rules and workflows using BeanShell and Java.

Deployed several out-of-box SailPoint connectors to connect various client Systems (Workday, LDAP, AD, JDBC, Delimited, Web Services, SAP etc.).

Understand and translate customer security and risk management needs into business solutions to enable compliance and appropriate risk mitigation.

Integrated with Integration Config to generate ticket in BMC Remedy ticketing system.

Implemented Certification, Workflow (Provisioning Plans), Custom rules.

Establish and maintain governance over user access rights and approvals for requests for new access.

Designed and implemented custom solution for end users to request IdentityIQ capabilities following proper approval and auditing process. This feature is not available to end users by out of box.

Designed and implemented Joiner, Leaver, Information Updates, Emergency Termination.

Provided training and guidance to the client’s developers.

Implemented major architectural changes to synchronize attributes between inter-dependent applications.

Deployed Password Management solution (both Reset and Change Password).

Analyzed customer issues through environment reproduction as well as providing solution / workaround guidance.

Recommended technical solution to fine tune performance in few of the out of box SailPoint component.

Interfaced with business and technical users at all levels to inform, instruct, and educate to help them make their individual deployments effective and successful.

Responsible for publishing requirements, installation, architecture, run-book, specifications and configuration documentation.

Environment: JDBC, LDAP, Active Directory, SailPoint IIQ.

Goldman Sachs, Irving, TX April 2012 – May 2013

Java/J2EE Developer

Responsibilities:

Critical role in the Production support and Customization of application with requirement gathering, analysis, troubleshooting, administrating, production deployment and Development through Agile principles.

Developed the user interfaces using Web 2.0, AJAX, JSP, Struts, HTML, CSS, Java Script, and DHTML.

Generalized top link mapping template for the application so that top link related code could be separated from the actual DAO implementation.

Worked on MVC framework preferably Web Work and Struts 2.0 with spring dependency injection for application customization and upgrade.

Used Spring ORM package as an integration layer for ORM mapping API's, including Hibernate.

Used multiple Action Controllers to control the page flow, Interceptors for client validations

Design application using new themes and custom templates and user interface by using JSP, HTML, XML, XSLT, CSS and Java Script. as per Verizon business new theme requirement.

Used AJAX to get faster response to the user without refreshing the whole page, to develop and customize the dynamic web pages.

A generalized component according spring framework to retrieve appropriate service for the required functionality.

Developed XML Schema, DOM, XSLT code for XML documents, used for data transfer between front-end and middleware layers.

Used XML Processing (JAXP) enables applications to parse, transform, validate and query XML documents.

Used WS-Security concepts for implementing secured web services to restrict only for prescribed users to secure customer information.

Implemented the integration of STRUTS and SPRING IOC and injected spring beans to struts action classes.

Environment: J2EE, MVC, Struts 1.3, Java, JSP, Servlets, Hibernate, JSTL, JUnit, XML, HTML JavaScript, DB2, Informix, CVS, Windows XP, UML, Eclipse 3.0, Web logic 8.0 Application Server.

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