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Manager Sales

Location:
Calgary, AB, Canada
Posted:
January 28, 2021

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Resume:

Dawson Yarwood

(C) 587-***-**** adjr4u@r.postjobfree.com Calgary, AB T2V 2G9

SUMMARY

Motivated, service-oriented Mixologist with over 14 years high-volume restaurant experience. Extensive wine, beer and cocktail knowledge. Seeking to make impact on forward-thinking bar program with creative mix-ology skills. I feel I have much to bring in the way of training staff on history of cocktail and drinks to how to read customers needs and give them the perfect experience everyone is looking for.

SKILLS

● Worked on opening three restaurants

including design and creation of two

cocktail menus in the city of Calgary.

● Controlled ordering and out sourced

items needed to maintain high quality

products we were delivering.

● Designed cutting edge garnishes used

products such as dry ice and edible

icing paper that we would print out

custom designs.

● Created operational Gantt charts to

keep on tasks weekly and remain

organized week to week.

● Filmed a video for promotional use for a

cocktail lounge on 17th Ave.

● Proficient in mixology - I have the ability to read a customer and create any cocktail based off

the preference of what that customer has

described as their preferred style.

● Excellent judgment - I have a great ability to

sense when a possible issue is about to arise with customers and I am quick to de-escalate it

before it becomes a future problem.

● Outgoing personality - Relationship building

with customers is one of my strongest attributes. I am super personable with new and current

guests and have the ability to create new

regulars off of one visit.

● Maintaining a clean bar - This is one of my top

priorities no guest wants to see a mess and

neither do I. I hold the highest level of cleanliness just like i would as if the bar was my own personal home.

● Cocktail list development - I have 3 fully

created cocktail menus I have created myself

over the years and would love to share if given

an opportunity for an interview.

● Extensive liquor knowledge - the ability of

knowing which mixtures would work well together

just from experience.

● Created and maintained par levels as

well as custom created checklists that

were enforced weekly including cleaning

duties.

● Organized promotional items with

vendors and liquor reps to run and

promote new events happening at our

locations.

EXPERIENCE

Personal Contract Design of a cocktail menu

Launched a menu with 10 cocktails, High level garnish such as dry ice and printable garnish.

● During the creation of this menu I calculated Cost of goods per cocktail.

● Priced out menu items based off ingredients in each with a profit margin of 85%

● Organized all hiring packages along with checklists, weekly cleaning duties, daily 86 charts and more.

● Connected with companies for cheap and affordable relationships to outsource items if needed.

● Help build the brand organize glassware, garnish, and daily bartender skills and procedures to execute the menu.

● Created batching of cocktails for easy and quick access during busy rush hours. Social Beer Haus

Night bartender – Steven Ave

● Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.

● Planned and updated menus to capitalize on changing trends in customer preferences.

● Multi-tasked to meet customer, business operations and server needs with minimal errors or delays.

● Prepared and served over 500 drinks per shift in high-volume bar environment.

● Restocked beer and liquor on regular schedule and after special events to prepare for forecast needs.

Lead Bartender/Head Mixologist, Uncommon By leela, April 2020- September 2020 Calgary, Alberta

Created and modified schedules on a weekly basis for a staff of 10. Maintained par levels and ordering including month end inventory. Created infusion cocktails with a wide variety of herbs and liquor to ensure stock was always kept in check on a daily basis.

Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.

Advertised, marketed and recommended drink options to guests to increase guest satisfaction.

Studied industry trends to inform planning of bar menu and development of new drink recipes. Kept close track of bar tabs and transferred open tabs to dining area seamlessly, smoothing process for wait staff.

Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.

Measured and mixed house ingredients to prepare both custom and menu drink orders. Monitored bar inventory and promptly restocked low items before depletion. Bartender Shift Manager, Blackbird pub, September 2019-March 2020 Calgary, Alberta

● Checked identification of customers to verify age requirements needed for purchase of alcohol.

● Collected food, wine and appetizer orders from patrons and promoted up-sell items.

● Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.

● Planned and updated menus to capitalize on changing trends in customer preferences.

● Multi-tasked to meet customer, business operations and server needs with minimal errors or delays.

● Prepared and served over 500 drinks per shift in high-volume bar environment.

● Restocked beer and liquor on regular schedule and after special events to prepare for forecast needs.

● Processed $1500in daily revenue on average day with totals as high as $3000 during special events and promotions.

● Engaged in small talk with over 15-20 patrons per day to build rapport and earn repeat business.

● Advertised, marketed and recommended drink options to guests to increase guest satisfaction.

Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions

Lead Bartender, Chairman’s steakhouse, March 2019-September 2019 Calgary, Alberta

● Delivered unique cocktails to customers

● Recognized by management for providing exceptional customer service.

● Improved customer satisfaction by finding creative solutions to giving unique visits such as, creating custom cocktails for guests and training other members of staff on how to make their specific cocktail in the future.

● Supported Liquor ordering department by compiling lists and taking detailed inventory for future liquor orders to ensure product par levels were always in order.

● Worked closely with team members to deliver project requirements, to hold equal standards of cleanliness and consistency of drinks so each visit the customers would get what they were expecting.

● Improved profit margins by utilizing overstocked products to create new and fun cocktails with guests helping to remove overstock and keep product profitable.

● Maintained updated liquor knowledge through joining local tastings of new brands of liquor such as Scotch, Vodka and tequila through functions that would happen in the city to help promote their products.

● Collaborated in development of infusion procedures that is a new component to Alberta where we can infuse different ingredients to liquor to create never before flavors of products.

Area Manager, Amazon warehouse, September 2018-

March 2019 Calgary, Alberta

● Analyzed production, quality control and maintenance reports to detect and address production problems.

● Evaluated schedules, orders and forecasts to plan operational processes and meet timetables.

● Trained and mentored new employees to maximize team performance and achieve daily performance objectives.

● Maximized sales by effectively rolling out new incentive programs across the pick department.

● Audited employee performances and data trends to improve underperforming areas that required improvements.

● Supervised 250- 400(peak season) employees, ensuring optimal productivity.

● Boosted team morale and overall revenue by creating sales contests. General Manager / AGM, Boston Pizza riverbend, March 2016-September 2017 Calgary, Alberta

● Motivated and led team members to work together to achieve targets.

● Monitored cash intake to eliminate discrepancies.

● Coordinated monthly budgets, managed profit and loss and consistently met desired margin targets.

● Met demanding business targets with high efficiency and smooth performance.

● Encouraged, trained and disciplined employees to maximize performance.

● Strategic long-term business needs while generating guest relations feedback for process improvements.

● Increased annual profit by streamlining processes and improving staff knowledge of optimal procedures.

● Created list of signature beverage items to increase overall revenue and patron loyalty.

● Restocked beer and liquor on regular schedule and after special events to prepare for forecast needs.

● Disciplined and maintained staff of 47 to provide hospitable, professional service reflecting business initiatives.

● Regularly updated computer systems with new pricing and daily food specials with POS and Touch-bistro.

● Generated sales by executing functions such as paint nights, Bartender Celebrity Roast charity events and much more. Placed

● new inventory orders and oversaw correct restocking procedures. Managed store cash intake with high accuracy and prepared daily bank deposits.

Lead Bartender, Applebees Niagara falls Clifton Hill, September 2008-September 2015 Niagara Falls, ON

Planned and updated menus to capitalize on changing trends in customer preferences. Kept close track of bar tabs and transferred open tabs to dining area seamlessly, smoothing process for wait staff.

Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.

Worked under Extreme busy periods and shifts that extended over 15hour days. Maintained a professional manor while serving guests from all over the world. Ensured standards were kept and corporate menu items were being created to spec. EDUCATION AND TRAINING

Architectural Technologist Diploma

Architectural Technology, Sheridan College, Toronto On April 2013

- Relevant courses to schooling

- Autocad, 3DsMax, Revet

- Architecural studio

- Calculus, Structural math, Statics

- Finances and law

- Project management

- Building materials

- Manual drafting

High School Diploma

Denis Morris, St.catharines April 2007



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