Customer Service, Sales Representative and a welder

OGU CHIEMELA MARVELLOUS

CUSTOMER SERVICE ACCOUNTING SALES OPERATIONS ADMINISTRATION CLIENT RELATIONS MAIL: adjr11@r.postjobfree.com LINE: 090******** LINKEDIN: Ogu Marvellous ABOUT ME

Customer Service Professional, Accounting Expert and a Sales Specialist, A graduate of the Yaba College of Technology with a Higher National Diploma HND (In View), National Diploma ND in Metallurgical Engineering, Trainings in Customer Service, Accounting and Sales, Core management experience from Boardroom Bar and Lounge, Avatar Global Resources and Cool Tavern Relaxation Center, Result oriented and will add value to prospective organizations, Confident of an increase in organizational growth and development. SKILLS

Customer Service

Operations

Sales

Management

Microsoft office

Accounting

CERTIFICATIONS

YABA COLLEGE OF TECHNOLOGY

HND

In View

CAREER EXPERIENCES

AVATAR GLOBAL RESOURCES IKEJA LAGOS

Account Officer

1 year

COOL TAVERN RELAXATION CENTER IGANDO LAGOS

Sales Representative

1 year

ACHIEVEMENTS AND CORE OPERATIONS AT AVATAR GLOBAL RESOURCES

Complying with all company, local, state, and federal accounting and financial regulations.

Compiling, analyzing, and reporting financial data.

Creating periodic reports, such as balance sheets, profit & loss statements, etc.

Presenting data to managers, investors, and other entities.

Maintaining accurate financial records.

ACHIEVEMENTS AND CORE OPERATIONS AT COOL TAVERN RELAXATION CENTER

Generating leads.

Meeting or exceeding sales goals.

Negotiating all contracts with prospective clients.

Helping determine pricing schedules for quotes, promotions, and negotiations.

Preparing weekly and monthly reports.

ACHIEVEMENTS AND CORE OPERATIONS AT FAME VENTURES

Provide customers with menus.

Take customer orders and relay this to the kitchen.

Serve food and beverages to customers.

Listen to any complaints that patrons have and address them appropriately.

Prepare bills and process payments.

Database Management

Administration

Client Relations

Customer Relationship

Communications

Coordination

YABA COLLEGE OF TECHNOLOGY

OND

Metallurgical Engineering

FAME VENTURES MILE 12 LAGOS

Waitress

1 year

BOARDROOM BAR AND LOUNGE GBAGADA LAGOS

Customer Service Officer

2020 – Present

ACHIEVEMENTS AND CORE OPERATIONS AT BOARDROOM BAR AND LOUNGE

Maintaining a positive, empathetic and professional attitude toward customers at all times.

Responding promptly to customer inquiries.

Communicating with customers through various channels.

Acknowledging and resolving customer complaints.

Knowing our products inside and out so that you can answer questions.

Processing orders, forms, applications, and requests.

.

BIO-DATA

Sex: Female

Nationality: Nigerian

Location: Ayobo Lagos Nigeria

Health Status: Fit

Language Proficiency: English, Igbo, Yoruba

REFERENCE: AVAILABLE ON REQUEST

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