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Medical Assistant Customer Service

Location:
Houston, TX
Posted:
January 28, 2021

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Resume:

Beverly Butler

*** ******** **. *** *******, LA 70119

504-***-****

adjr0i@r.postjobfree.com

PROFILE

Over 15 year’s experience in healthcare sector as a Medical Assistant, Patient Care Tech, and CNA. Excellent customer service aptitude with exceptional interpersonal communication skills both in written and verbal. Quick learner who can rapidly retain information. Strong ability to effectively multi-task in a fast-paced office environment. Team player who easily establishes rapport and trust. Computer skills include Microsoft Word, Excel, PowerPoint, and data entry. Work well in high-pressured and fast-paced environments.

CORE SKILLS

Certified Medical Assistant Patient Intake Customer Service

Phlebotomy Record Keeping EKG

Patient Care Tech Office Manager

EMPLOYMENT HISTORY

Contin-U-Care New Orleans, LA

Certified Medical Assistant August 2014 to Present

Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs

Assists disabled and terminally ill individuals who are unable or restricted with physical mobility

Provide physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising

Review patients' dietary restrictions, food allergies, and preferences to ensure patient receives appropriate diet

Measure and record food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff

The Neck and Back Clinic Las Vegas, NA

Office Manger August 2007 to February 2010

Administered all physical therapy process

Liaison between patinas, their attorneys, and doctors

Operated all physical therapy equipment’s

Assisted with all physical activities RANGE of motions

Responsible for maintain patient schedules and Dr. appointments

Xpress Care Urgent Care Las Vegas, Na

Medical Assistant June 2006 to August 2007

Recorded patients' medical history, vital statistics, or information such as test results in medical records

Prepared treatment rooms for patient examinations, keeping the rooms neat and clean

Interviewed patients to obtain medical information and measure their vital signs, weight, and height.

Prepared and administer medications as directed by a physician

Independent Living New Orleans, LA

Patient Care Tech/Home Health Aid October 2003 to Aug 2005

Assisted patients to reach optimal functioning considering their individual capabilities

Worked collaboratively and under the direct supervision of a licensed nurse

Communicated patient care needs effectively with patients, families, and other staff members

Provided a safe environment for the patient; assisted patients to reach optimal functioning considering their individual capabilities

New Orleans Fair Grounds New Orleans, LA

Mutual Clerk/Cashier November 1995 to March 2003

Received and disburse money in the casino

Processed credit and debit card transactions and validated checks

EDUCATION

Academy of Healing Arts Las Vegas, NV

Certified Medical Assistant/Phlebotomist 2007

Sidney Collier Technical College New Orleans, LA

Certified Nursing Assistant 2002

Sidney Collier Technical College New Orleans, LA

Office Clerical 1990

REFERENCES UPON REQUEST



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