Social Media Customer Service
Resume:
Clive, IA *****
**************@*****.***
Makencie Burriola
SKILLS
-Communication Skills
-Customer service
-Time management
-Work Ethic
-Can operate all Microsoft softwares
-Problem Solving
-Positive Attitude
-Conflict Resolution
EXPERIENCE
Plato’s Closet, West Glen Town Center, WDM — Sales Associate
September 2017 - May 2018
●Talked to consumers on the phone and answered any desired questions
●Helped create content for the stores Instagram account
●Entered clothing items into the computer system to buy items from consumers
Target, Valley West Dr.,WDM — Sales Associate
May 2018 - July 2019
●Worked in the clothing department keeping everything clean and shoppable for consumers
●Helped with any markdowns, as well as answered the phone to answer any question a consumer had regarding anything in the store
Target, Valley West Dr.,WDM — Daily Business Owner
July 2019 - August 2020
●Create new arrangements for a floor pad in the clothing department
●Move clothing items around to cater to the consumers wants and needs
●Walk through all of the different clothing floor pads and make notes of what could be changed to make the shopping experience better for the consumer
●Create binders for different floor plans to help other team members with rearranging their floor pads
Aspen Aire Inc, Ankeny - Rebate Assistant/ Social Media Manager
August 2020 - Present
●Answer phone calls and answer any desired questions, as well as set up appointments
●Create spreadsheets to plug rebate data into
●Create files for different homes, and properly file them away
●File for residential rebates through mid american and other companies
●Create templates to plug information into
●Create posts for all social media platforms
●Organize giveaways for the company
EDUCATION
Valley High School, Valley West Dr.,WDM — High School Diploma
August 2017 - May 2020
DMACC Credit Courses, Valley West Dr., WDM - Credits earned at Valley High School
August 2018 - May 2020
●Child Development
●Intro to Physics
●Work Development
●2D Foundations
●3D Foundations
●Computer Applications
●Computer Applications II
●Fashion Analysis
●Painting Applications
Health
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