Accounting/Payroll Clerk

SREY THORSFELDT

Accounting Clerk/Customer Account Executive

***** ** ******** ******* ******, OR 97224 503-***-**** adjqgk@r.postjobfree.com Results oriented, personable and energetic professional in customer service and office administration. Motivated self-starter with the ability to work comfortably under pressure while maintaining a high level of integrity and work quality. Excels in team or independent work environments with high attention to details. EXPERIENCE

Northwest Permanente, PC, Portland, OR

Accounting Clerk, 2019-2020

Process Physician and Nurse practitioner license renewals, invoices and education receipts for reimbursement. Create detailed expense reports using OneLink while ensuring accuracy by following protocol. Each expense input/coded into correct GL accounts and spreadsheets. Correspond with Physician by email and phone inquiry regarding status of reimbursement. Nordstrom, Tigard, OR

Fulfillment, 2016-2017

Fulfill customer online purchase orders/returns using Apple/iPhone software within the department store. WellsFargo Bank, N.A., Lake Oswego, OR

Lead Teller, 2012-2013

Assist Customer Service/Branch Manager with daily operations. Open/close the bank branch following proper procedure. Greet and assist customers via branch and drive thru as needed by completing bank transactions, deposits, withdrawals, cash advances, domestic/international wires, safe deposit box, etc. U.S. Bank, N.A, Portland, Gresham/Portland, OR

Teller/Teller Coordinator, 1993-2003

Process customer bank transactions including foreign currency exchange, drafts and international wires. Determine and set daily foreign currency exchange rate for all U.S. Bank branches operation. Ensure and evaluate foreign currency inventory/exchange rate meets the bank guidelines by negotiating with Brokers for inventory shipment. Perform quarterly audit.

Timbercon, Inc., Lake Oswego, OR

Inside Sale/Production Manager Assistant, 2007-2009 Assist Sales team by following up with clients to ensure that their sales orders of fiber optic cables and future purchases are completed. Manage the daily assembly line for operation while making sure it is equipped with all necessary tools and materials for assembly to complete each individual purchase order. WellsFargo Bank, N.A., Hillsboro, OR

Credit Card Customer Service, 2003-2004

Service customers by answering incoming calls in a call center environment regarding credit card accounts. Research and resolve any disputes or discrepancy with credit limits and interest charges while maintaining a high level of detail.

Srey Thorsfeldt

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EDUCATION & SKILLS

McKay High School, Salem, OR

Diploma

SkillsAccess, OneLink, Microsoft Words, Excel, Data Entry, Notary PROFESSIONAL HIGHLIGHTS

Successfully led teams of tellers with results that included satisfactory ratings on all internal and external audits, and “perfect” scores on Gallup customer service surveys.

Balanced the departments GLs and collaborated with senior management on forecasts and budgeting. Lead periodic spot checks and auditing of team’s work. Coordinated with vendors on selection and implementation of new systems. Lead product specific sales campaigns. Coached and developed associates’ sales and referral skills to insure individual and team goals were met.

Always maintained a 100% balancing average. Identified products and services to meet client needs. Consistently met or exceeded sales and referral goals.

Currently volunteering for the Family Promise program which involves purchasing & preparation of meals for homeless families with children. Volunteer for Oregon Food Bank, Chelsea’s Closet and Habitat for Humanity.

REFERENCE AVAILABLE UPON REQUEST

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