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Customer Service Care

Location:
Lagos, Nigeria
Posted:
January 26, 2021

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Resume:

IBRAHIM OMOLARA RABIAT

070********, 090********

adjqf5@r.postjobfree.com

No 54 Unity Street, Olota Captain, Abule Egba Lagos state

PERSONAL DETAILS

Date of Birth: 29, April 1988

Sex: Female

State of Origin: Ogun

Marital Status: Married

Language Spoken: English, Yoruba

Religion: Islam

To build a reputable attitude with a focused and reputable organisation, where all my potentials will be utilized and duly appreciated.

EDUCATIONAL QUALIFICATION AND TRAINING

2014 NIGERIA INSTITUTE OF MANAGEMENT (NIM)

CHARTERED.

2012 MOSHOOD ABIOLA POLYTECNIC. OJERE. ABEOKUTA OGUN STATE.

Higher National Diploma (HND) Business Administration, Lower Credit

2009 MOSHOOD ABIOLA POLYTECNIC. OJERE. ABEOKUTA OGUN STATE.

Ordinary National Diploma (OND) Business Administration Lower Credit

2005 ARMY DAY SECONDARY SCHOOL, ABEOKUTA, OGUN STATE.

National Examination Council NECO (O level).

1999 LAWSONS INTERNATIONAL NURSERY AND PRIMARY SCHOOL

Primary School Leaving Certificate

WORK EXPERIENCE

Green Horizon Nursery & Primary School. 2017-2018

Odota Road, Ilorin Kwara State.

Job Descriptions

Ensuring adequate impartation of basic science knowledge, preparation and keeping records of student’s performance in school, Staff motivation and Evaluation.

Served as the key leaders in effectively creating new ways and ideas to properly encourage student’s interest in western education.

Tech Mahindra [Nigeria] Limited Coscharis Plaza, 68A, Adeola 2014-2016

Odeku Road, Victoria Island, Lagos State, Nigeria

Position: Airtel Customer Care Associate [Abeokuta Branch]

Job Description

Attending to customer questions, complaints and concerns and facilitating satisfactory resolution.

Managing Airtel customer telephone calls professionally and efficiently with good communications skills.

Processing Airtel customers’ requests and orders in a courteous, efficient and timely manner

Participating in strategic sales plan and marketing strategies outlined by the sales team and facilitate joint marketing calls where applicable

Promoting Airtel products and services sales through education, and effective problem solving involving appropriate team when needed.

Urban Day Grammar School, Old Ife Road, Ibadan, Oyo state 2013 - 2014

Position: Commerce Teacher

Job Descriptions

Ensuring adequate impartation of basic science knowledge, preparation and keeping records of student’s performance in school, Staff motivation and Evaluation.

Served as the key leaders in effectively creating new ways and ideas to properly encourage student’s interest in western education.

House of Ezer (HOE), Houston Wright Estate, Olusosun Ojota, Lagos state 2009 - 2010

Position: Store Keeper

Job Descriptions

Supervision of cash receipts and payments.

handling money transactions, and providing exceptional customer service

SKILL

Very objective and result orientate

Ability to work with members of a team

Good leadership and interpersonal skills.

Strong organization skills

Excellent ability to use initiative and work with minimum supervision.

Ability to work under pressure

Proficiency in Microsoft word, Excel, and Power point

HOBBIES :

Travelling, meeting people

Reading and site seeing.

REFEREES:

COMRADE, BOLA LAWAL

State Secretary, National Union of Pensioners, Abeokuta, OGUN STATE

Tel: 080********, 070********

IBRAHIM NASIR ADENIYI

Assistant officer, Nigeria Police Microfinance Bank, LAGOS STATE

Tel: 080********, 070********

OBJECTIVE



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