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Customer Service Safety

Location:
Newport News, VA
Posted:
January 26, 2021

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Resume:

PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

ISAAC

KITCHEN

I

*** ******** ****** **** **, Hampton, VIRGINIA 23654, 614-***-****, adjqdq@r.postjobfree.com Hello my name is Isaac Daniel Kitchen I'm a very punctual worker I prioritize my time at work to make sure I get things done I have experience in customer service more than 2+ years great with customer service skills and always on time at work and I do have knowledge of Microsoft word excel in basic knowledge of the the Basic computer skills Excel knowledge Word document knowledge Account updates Microsoft Word Google Drive

Task prioritization Time management Written communication Freight Handler February 2018 - April 2019

Walmart distribution Williamsburg, VIRGINIA

Processed incoming trucks, unloading merchandise within [Timeframe]. Managed efficient cargo sorting, routing items to correct destination or storage location. Containerized and palletized loads, balancing weights and securing products against shifting. Maintained inspection-ready warehouse by collecting trash, cleaning up spills, and removing safety hazards. Kept accurate records, recording receipts in daily logs within [System]. Prepared orders, picking material and staging product for smooth loading. Contributed to facilities maintenance with grounds, dock, and parking lot cleaning. Verified shipment quality, documentation, and quantities, refusing unacceptable cargo. Routed freight accurately by adding labels and processing related paperwork. Lifted up to [Number] pounds by hand and moved heavier loads by safely operating forklifts and motorized pallet jacks.

Moved freight and stock to and from storage and production areas, loading docks, and delivery vehicles. Kept records current, continuously entering materials movements into computer system. Unload Associate May 2019 - January 2021

Smithfield packing Smithfield, VIRGINIA

Resolved issues based on thorough investigations of concerns. Updated records with all interactions and customers transactions. Helped improve processes and products by relaying customer feedback. Identified causes of product malfunctions and credited affected customers. Met inbound customer needs while maintaining strict performance targets. Coordinated product deliveries by making arrangements with carrier representatives. Completed inquiries and followed up with customers to share findings and offer solutions. Their responsibility is to respond to incoming calls from the customers to take their orders, answer questions K

EDUCATION

and inquiries, troubleshoot problems, provide information and handle complaints regarding the organization's products or services.

Worked efficiently to pick up and deliver stock using forklifts and cherry pickers. Identified and resolved inventory issues with regular cycle counts. Upheld quality standards by inspecting orders and rejecting unsatisfactory items. Unloaded trucks with [Number]+ units, staging and storing products within [Timeframe]. Helped team members maintain clean, organized, and safe warehouse areas. Maintained [Number]% error rate on all shipping paperwork. Maximized team efficiency with well-coordinated delivery schedules. Complied with safety regulations by keeping supplies, equipment, and storage areas well-maintained. Kept inventory updated with RF guns and [System] terminals. Identified and addressed non-conformance issues with materials. General studies May 2017

South Morrison, Newport News, VIRGINIA



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