Customer Service Social Media

ABOLAJI, SADIQ OLAMIDE

No ** Barika street Opp UI second gate Ibadan.

Tel: 070********.

Email: adjqb7@r.postjobfree.com

PERSONAL DATA

Date & Place of Birth: 23rd may, 1994/Ibadan

Marital status : Single

Gender: Male

Nationality : Nigerian

State of Origin : Kwara

Next of Kin: Abimbola, Abolaji Shukurat (Sister)

No 23 Barika street Agbowo Ibadan

PERSONAL SUMMARY

I am versatile, analytical, reliable and a hard-working person with proven leadership capabilities, who is passionate about excelling and likes to take initiative with little or no supervision. I am driven by new challenges with intense desire to succeed in all endeavors. I am always enthusiastic about learning new things.

OBJECTIVE

To develop myself through continuous learning and experience by working with the team of staff whose common goal is to achieve organizational success.

EDUCATION AND QUALIFICATIONS

2013 - 2017

Olabisi onabanjo University Ago iwoye Ogun state

Bachelor of science with Honours (Political Science), 2.2

2004 -2010

Command day secondary school Adekunle Fajuyi cantonment Ibadan

Senior Secondary School Certificate

1999 - 2004

Abiodun metropolitan nursery and primary school Ibadan.

Primary School Certificate

WORK EXPERIENCE

Ministry of Information and Strategy, Akure,Ondo state June, 2018 to July, 2019

-National Youth Service Corps (NYSC) of the Federal Republic of Nigeria

-Prepared and edited documents such as correspondence, drafts, memos, and emails.

-Assisted in the production of programs such as Daily News Bulletin to enlighten the general public on the activities of the State Government. –

-Organizing mass re-orientation programs in line with the vision of the State Government

Tiger Royale Global Limited, Ibadan, Oyo State December 2018 to January 2020. Direct sales and Relationship manager

-Developed relationships across the value chain as needed to support sales goals with direct accounts.

-Maintained strong relationships at all levels of customer organization.

-Worked with customers to define un-met needs, and successfully converted opportunities tsales growth.

-Compiled reports on payments, orders, and outstanding invoices.

Bola Gabs Nigeria Enterprises, February, 2017 to June, 2018 Oyo State. Customer service officer

-Resolve customer complaints via phone, mail or social media

-Use telephone to reach out to customers and verify account information

-Answer customers enquiries or passsing them on to the appropriate department

-Sell products and service

-Work with customer servive manager to ensure proper customer service is beign delivered

KEY SKILLS AND COMPETENCIES

PROFFESSIONAL

- Analytical reasoning

- Leadership management

- Strategic planning and execution

- Good communication and interpersonal skills

- Team player

- IT Literate: SAP ERP, MS Office (Excel, Word, PowerPoint), SPSS, SQL, Window Movie Maker, Sound Forge Audio.

- Excellent Market Research Skills

PERSONAL

- Methodical and well organised

- Goals oriented and attention to detail

- Ability to work under own initiative

- Trustworthy profile

- Efficient and effective

REFEREES

Available on request

Contact this candidate