Partha Sarathi Reddy Pedda Muntala

Email: adjqav@r.postjobfree.com

Phone: 585-***-****

Admin Credential Id: 21714702

Developer Credential Id: 21810043

Professional Summary:

Over 8 plus years of experience in IT industry including more than 3 years of experience in Salesforce.com CRM platform.

Experienced in Salesforce.com Apex Classes, Apex Triggers, Visualforce, Custom Components, Custom Settings, Force.com API.

Worked on Classic to Lightning migration process.

Experience in Development, Administration, Configuration, Implementation and Support of Salesforce CRM based on Apex language and leveraging Force.com Platform.

Very good hands on experience in developing and deploying custom integration solutions.

Extensive experience in designing of custom objects, custom fields, picklist, role based page layouts, Workflow Alerts and Actions, Validation Rules, Approval Processes, custom tabs, custom reports, report extractions to various formats, Dashboards and Email generation according to application requirements.

Extensive hands on experience with Profiles, Permission sets, Organization Wide Defaults and Roles.

Experience in use of Standard and Custom controllers of Visualforce in development of custom Salesforce pages as expected by business requirements.

Primary level experience in working on web services and giving solutions by SOAP and REST integrations.

Proficient knowledge of Governor limits. Experience in optimization of existing code in accordance to the governor limits.

Participated in all stages of Software Development Life Cycle (SDFC) i.e., System Analysis, Design, Development and Testing Expertise.

Strong Knowledge of SFDC standard Data structures and familiarity with designing Custom Objects and Force.com platform and Force.com Sites.

Experience in understanding business requirement to design the required entities like custom objects, creating the relationships and junction objects.

Developed Apex classes using other platform based technologies like Visualforce, Force.com IDE.

Experience in creating various Reports (summary reports, matric reports, pie charts, dashboards and graphics) and Report Folders.

Experience in using Data Loader for insert, update and bulk import or export of data from Salesforce.com Objects.

Experience in using declarative features like validation rules, workflows, approval process, dynamic approval process, sharing rules automation for satisfying complex business process automations.

Experience in implementing security and sharing rules at object, field, and record level for different users at different levels of organization, also created various profiles and configured the permission based on the organizational hierarchy.

Summary of skills:

PROFESSIONAL EXPERIENCE:

Company : Wipro Limited.

Client : Xerox Corporation, USA

Work duration: September 2019-Present

About Client: Xerox Corporation is a million-dollar business serving many customers across the globe, is using Salesforce platform to maintain its huge printing and services business. They use various standard features of Salesforce like Account Management, Lead management, Case management and ensure quick solutions to customer as well as business growth. By using featuring like web-to-lead, web-to-case they are providing an interactive platform for customers. Also we have used many custom objects, automation and custom code used like APEX, VFP in this project to main this insurance business on Salesforce. We are working on classic to Lightning migration phase now. Roles and Responsibilities:

Involved in gathering and analysis of business requirements and then effectively took part in sprint planning to achieve the requirement.

Analysed the business process of client and then involved in creating the application and data model required for the requirement.

Creates custom application, objects, tabs, fields with the custom functionality to efficiently meet the business requirement.

Defined lookup and master-detail relationships on the objects and created junction objects to establish

connectivity among objects.

Created reports, dashboards, and processes to continuously monitor data quality and integrity and

assisting users with report design and management.

Customized page layouts for Opportunity, Contacts, and Accounts depending upon user profiles and created permission sets where necessary.

Worked on Assigning creating Roles Hierarchy, Profiles and Security setup within the organization.

Responsible for setting up Filed Level Security.

Developed custom Workflows and Assignment Rules for case escalation.

Implemented Field Level security for sensitive data holder fields.

Implemented Salesforce automation using web-to-case forms, email-to-case, assignment rules, automation and queues, auto response rules, escalation rules, chatter groups, person accounts, cases and solutions.

Created and used Email templates in HTML and Visualforce.

Involved in end-to-end testing and gathering feedback from business users

Involved in Working with Standard Salesforce features like Objects, Workflows, Record Types, Page layouts, Workflow Rules, Case Assignment Rules, and Escalation rules, Validation rules, Profiles, Roles, Reports and Dashboards etc.

Company : TCS

Client : Xerox Corporation, USA

Work duration: January 2018-September 2019

About Client: Xerox Corporation is a million-dollar business serving many customers across the globe, is using Salesforce platform to maintain its huge printing and services business. For this mass organization, they huge number of employees throughout the world and for that they are using one mini project of Salesforce. This project has information like employee details, role details and their line of business. The project was created for employees of the organization to enter these data and maintain the details. Roles and Responsibilities:

Involved in SFDC application setup and customization to match the functional needs of the Company

Worked as Salesforce admin support governing user account creation, personal information setup, password reset, Roles & Profile creation, user group creation, updating company profile, Network access setup.

Involved in setting up field level access for each custom object created based on the user’s role within the organization.

Developed various Custom objects, Tabs, Entity-Relationship data model, validation rules, Components

Involved in the Data Transformation and Data Cleaning activities while transferring the data to the external system using Informatics on Demand.

Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.

Involved in field & page layout customization for the standard objects like Account, Contact, and Leads.

Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.

Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.

Involved in security levels and privileges by customizing Salesforce.com Profiles and Roles.

Involved in customizing custom objects, tabs, fields, page layout as per the business need.

Integrated Email with Salesforce.com for mass E-mail management and designed various custom E-mail templates.

Maintained user roles, security, profiles, and workflow rules wherever necessary. Education

Bachelor of Technology - Information Technology (2012) SRM University, Chennai, India

GPA - 3.70/4.00

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