EXPERIENCE

Central Jersey Heat Volleyball Club November 2014 – Current

Social Media Manager/Head Coach/Tournament Director South Plainfield, NJ

Experience with:

Continuous monitoring, responding, and targeting online posts to the correct market segment to increase impression rates on social media and to increase awareness and interest in the brand

Engaging new followers with platform story interactions and post hashtags, increasing the number of followers from 100 to 2,000 in 3 short months

Encouraging teamwork, handling emergencies and difficult conversations will all age groups (8-18 years of age)

Managed competitive and demanding parents/spectators

Ulta Beauty May 2016 – June 2018

Beauty Advisor/Lead Cashier Clark, NJ/West Long Branch, NJ

Experience with:

Effectively providing guidance and consultations to consumers to find brands that meet their hygienic, aesthetic, and financial needs

Working independently and as a part of a team to accomplish goals

Analyzing, reacting, and taking control of customer service situations and transactions to ensure company policies were carried out appropriately

Enterprise Holdings Inc. Internship May 2018 – August 2018

Management Trainee Intern Roselle Park, NJ/Elizabeth, NJ

Experience with:

Customer Service: Establishing and continuously nurturing customer rapport and relationships

Sales: Persuading in upsells and upgrades to increase company revenue and achieve individual sales goals

Telecommunication Skills: Incorporating problem solving techniques while following company policies

Efficiency: Ability to quickly and effectively handle transactions with multiple customers at a time

All Season Sports Academy April 2015 – May 2018 (Summer-Seasonal)

Sales Assistant/Manager of Concessions South Plainfield, NJ

Manager, Camp Counselor, and Supervisor of Day Care Program

Experience with:

Efficient communication and guidance with customers and fellow employees

Following and remembering complex orders at concessions

Responsible for training new employees, as well as leading and directing staff meetings

Handling the register, financial transactions, company assets and stock

EDUCATION

Undergraduate Studies:

Monmouth University, West Long Branch, NJ September 2014 - December 2018

Bachelor of Science in Business Administration

with a Concentration in Marketing

EXTRACURRICULAR ACTIVITIES

Founder and 4-year President/Captain of the Monmouth University Women’s Volleyball Program

Monmouth University Women’s Volleyball Program driven to maturity and self-sustaining for continued success

Managed several social media platforms for Central Jersey Heat Volleyball Club (Instagram: @cjheatvolleyball)

ADDITIONAL SKILLS

Organized, detail-oriented, and eager to learn

Adept in Microsoft Suite and proficient with computer systems

Knowledgeable in Adobe Photoshop CC and Lightroom CC

Well-versed and knowledgeable with current social media culture and trends

REFERENCES

Wally Rodrigues

Club Director

Central Jersey Heat Volleyball Club

2700 Hamilton Blvd

South Plainfield, NJ 07080

Mobile: 908-***-****

Email: adjq9v@r.postjobfree.com

Kelly Wilson

Store Manager

Ulta Beauty

310 NJ-36 #801

West Long Branch, NJ 07764

Office: 732-***-****

Mobile: 732-***-****

Work Email: adjq9v@r.postjobfree.com

Alaina Catananzi

Staff Accountant

Enterprise Holdings Inc.

2 E Westfield Ave

Roselle Park, NJ 07204

Mobile: 732-***-****

Email: adjq9v@r.postjobfree.com

Ellen C. Faria, PhD, DABT

Director Occupational Toxicology and Product Quality

Janssen Research & Development

Non-clinical Safety

Office: 908-***-****

Mobile: 908-***-****

Email: adjq9v@r.postjobfree.com

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