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Security Officer Customer Service

Location:
Klerksdorp, North West, South Africa
Posted:
January 27, 2021

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Resume:

HEIN ROUX

PROFESSIONAL MEMBERSHIP: PRIVATE SECURITY INDUSTRY REGULATORY AUTHORITY (PSIRA): 1340954

https://www.linkedin.com/in/hein-roux-a6a439195

PROFESSIONAL PROFILE

Senior Management Professional that has gained over 20 years working experience. Skills across all sections of Distribution, Logistics, Fleet and Stock Control. Able to follow standard operating procedures and work in a disciplined and organised manner.

Possess comprehensive understanding of material and stock management techniques, inventory control methods and procedures. Proven record in obtaining profitability and cost efficiency across operations and administration.

Security Consultant

HR Security Consulting Solutions

2020/02/03-Current

Key Functions & Responsibilities

Analyzing client’s assets and identifying which security measures are needed.

Establishing security protocols and policies.

Implement Security measures.

Risk assessments and audits.

Analyzing possible breaches.

Assessing emergency situations and coordinating an appropriate response.

Regular client meetings to discuss progress.

Refresh and training of security staff.

LOGISTICS COORDINATOR

Hestony Transport

2019/12/19 – 2020/01/23

Key Functions & Responsibilities

Implement and execute an inventory replenishment system ensuring proper levels of stock.

Act as a liaison between departments and buyers and determine obsolete stock while optimizing inventory turnover.

Maintain accurate inventory counts throughout.

Managing staff and ensure that all SLA’s are adjured

Vehicle inspection and routine maintenance management

Route planning and scheduling of vehicles

Vehicle monitoring

Driver management

Reporting

Debriefing of drivers after every shift

Capturing bookings

Effective management of transfers & staff

Email correspondence

Schedule & forward planning

Adhoc queries

Real time tracking of vehicles

Daily and weekly Reports

2IC Project Manager

Tichane Civils

June 2017 – July 2019

Key Functions & Responsibilities:

Oversee all Production and Safety on site.

Observation and training of all operators and drivers.

Project management.

Attending all MHSA meetings.

Attending all monthly safety and production meetings.

Ensure production targets are met.

Disciplinary hearings.

Daily production reports discussed with Mine Engineer.

Recruitment and selection process.

Handle all time sheets and salary queries.

Acting 2.6.1. Appointee subordinate Manger on regular basis (DMR ref: LAD7077/GJB).

SITE FOREMAN

North Reef Mining

April 2016 – May 2017

Key Functions & Responsibilities:

Oversee production.

Reach production targets.

Health and safety on site.

Disciplinary Hearings.

All administrative functions.

INTERNAL SALES

Tal-Tec

March 2014 - February 2016

Key Functions & Responsibilities:

Internal and external sales management.

Dispatched online ordered products.

Performed demonstrations during Agricultural shows.

Prepared accurate weekly Sales reports.

Prepared quotations and invoices on SAP.

Ensured continuous outstanding Customer Service.

Imports and Exports Management.

Prepared SADAC Certificates.

Oversaw Border clearance.

SITE ADMINISTRATOR

Platchro Mining Services

May 2013 – February 2014

Key Functions & Responsibilities:

Managed all Human Resource related matters.

Prepared Store and Diesel costs.

Recruited new Employees.

WORK EXPERIENCE

Supply Chain and Logistics Management Advanced Certificate

General Management Advanced Certificate

Matric Certificate

Professional Development:

Human Recourses Management

Production and Operations Management

Occupational Health and safety representative

Front end loader operator permit

Excavator operator permit

Forklift operator permit

Moby Lift operator

Security Officer’s Course: Instructor 2016

Security Officer’s Course: Reaction 2016

Certificate of Proficiency in the use of a Handgun: 10748 2007

Certificate of Proficiency in the use of a Shotgun: 10754 2007

Certificate of Proficiency in the use of a Rifle: 10750 2007

Security officer’s Course: Grades B/A 2006

Security officer’s Course: Grades E/D/C 2005

Criminal Investigation Grade A

CONTACT

Klerksdorp – South Africa

082-***-****/ 072-***-****

adjq24@r.postjobfree.com

EDUCATION

Implemented Health and Safety processes and procedures.

Supervised the PPE Store.

Prepared weekly and monthly Labour reports.

Attended weekly Safety, Health, Environmental, and Quality (SHEQ) meetings.

INTERNAL SALES

Tal-Tec

March 2014 - February 2016

Key Functions & Responsibilities:

• Internal and external sales management.

• Dispatched online ordered products.

• Performed demonstrations during Agricultural shows.

• Prepared accurate weekly Sales reports.

• Prepared quotations and invoices on SAP.

• Ensured continuous outstanding Customer Service.

• Imports and Exports Management.

• Prepared SADAC Certificates.

• Oversaw Border clearance.

SITE ADMINISTRATOR

Platchro Mining Services

May 2013 – January 2014

Key Functions & Responsibilities:

Managed all Human Resource related matters.

Prepared Store and Diesel costs.

* Recruitment

Implemented Health and Safety processes and procedures.

Supervised the PPE Store.

Prepared weekly and monthly Labour reports.

* Attended weekly Safety, Health, Environmental, and Quality (SHEQ) meetings

LOGISTICS AND WAREHOUSE MANAGER

AMR Mining Supplies

May 2008 - April 2013

Key Functions & Responsibilities:

Capture data on internal software system.

Manage the flow of documentation with suppliers and clients.

Execute on stock management on a daily basis.

Generate statements and invoices on a weekly basis.

Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency.

Strategically plan and manage logistics, warehouse and transportation.

Compile weekly management reports.

Manage Fuel Account & Consumption & Fuel Reports.

Ensure safety on site according to OHS/SHEQ standards.

All HR related functions.

HEAD OF INVESTIGATIONS

Equality Protections Services

October 2005 - February 2008

Key Functions & Responsibilities:

Maintained positive and strong Customer Relations.

Compiled accurate reports.

Acted as Safety Representative.

Implemented the correct policies with regards to Investigative procedures.

Performed Safety Audits.

Presented and reported on cases and Investigations.

Fleet Management.

Employee Management.

Held Disciplinary Hearings.

SECURITY SUPERVISOR

HSBC Bank, United Kingdom

April 2005 - September 2005

SENIOR DATA CLERK

SAPS-KANANA

October 2002 - February 2005

OWNER

Rod’s Gun and Sports Den

January 1999 - September 2002

Site Management

Health & Safety Management & Implementation

Logistics & Distribution Management

Inventory & Stock Management

Business Acumen

Strategy Development

Process Improvement

Staff Management & Development

Performance Analysis

Operations Management

HR & Industrial Relations

Recruitment & Selection

Policy Implementation

Safety Audits

Risk Management & Identification

Case Management & Investigation

Security Management

Project Management, Planning & Execution

Relationship Building

Fleet Management

Management Reporting

Crisis & Change Management

Contract Management

Strategic Planning

Time Management

Task Coordination

Communication Skills

Interpersonal Skills

Data Processing

Recordkeeping

WORK EXPERIENCE

SKILLS



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