Sales Front Desk

GAVIN L SANGHAM

NAME: GAVIN LESLIE (WESLEY)

SURNAME SANGHAM

NATIONALITY: SOUTH AFRICAN

ETHNICITY: INDIAN

DATE OF BIRTH: 29 MAY 1998

ID: 980**********

MARTIAL STATUS: SINGLE

NO OF DEP: NONE

ADDRESS: 807 KEY WEST, 15 SANDOWN ROAD,

NORTH BEACH, DBN, 4001

TELEPHONE NO: 031-******* (Home)

CELL PHONE: 063-*******

Email : ***********.*****@*****.***

LANGUAGE: English – GOOD

Afrikaans - Satisfactory

HIGHEST EDUCATION: MATRICULATION – 2017

HOBBIES: Physical Fitness, Gym

Swimming, Surfing

PROFILE CONTINUED…

EDUCATION

KENMONT SCHOOL

2008 – 2017

Subjects completed: English, Afrikaans, CAT, Hospitality, Math’s Literacy, Life orientation, Travel & Tourism

2017- Awarded Leadership certificate – The HOD AWARD

2017- Awarded the Merit Award – business studies and tourism

2017 - Awarded Meritorious Achievement award – Mathematics Literacy

TERTIARY EDUCATION

Diploma in Hospitality Management at International Hospitality School – 1 Year – 2018 (incomplete) left to study IT

Presently Studying IT part-time – Compitik A+ programming

1st Year Bachelors in Theology – to complete in 2022

WORK EXPERIENCE

G-TECH – MANAGING PARTNER

Jul 2020 – Present

Opening of the store and daily

Repairs of PC’s and phones

Dealing with all Expenses for the shop, marketing, advertising, shop fitting etc.

Buying of all stock for the business

Supervising and Payment of two staff members

Monitor and maintain stock.

Sales of all products

Communicating with clients and making sure their needs are met.

Handle complains of customers

Maintain the financial books after store closes.

Reason for leaving partnership agreement flawed and monies invested lost.

WANTECH – SUPERVISOR – SALES DEPARMENT

June 2019 – June 2020

Monitor and maintain stock.

Supervise staff.

Teach and support new and existing sales associates.

Communicate with clients and making sure their needs are met.

Handle complains of customers

Make sure all employees adhere to company’s policies guidelines.

Act as the stores representative and set a good example for the staff.

Maintain the financial books after store closes.

JUNE 2019 – NOVEMBER 2019 – SALESMAN ON THE FLOOR

ELANGENI HOTEL - FRONT DESK OFFICER & GUEST RELATIONS

MARCH 2018 – DECEMBER 2018

Register & process guests and assign rooms.

Accommodate guest requests.

Communicating with hotel staff on the status of guest rooms

Up Selling guest rooms and promoting hotel services

Handling cash payments

Maintain a clean and neat front desk area

Guest Relations Responsibilities

Greeting guests in a warm and hospitable manner

Assisting guests with check-in procedures, issuing room keys and answering any questions they may have.

Handling mail and messages for guests

Keeping an eye on room inventory.

Ensuring that quality and standards meet expectations on a day-to-day basis

Handling complaints, room issues and conflicts in negotiation

MYKONOS RESTAURANT – HEAD WAITER/ MANAGERS ASSISTANT

Dec 2014 – May 2016

Set up the restaurant for the day and see that everything is neat and presentable.

Do table settings and wipe the cutlery and crockery.

Great and Seat patrons and present them with meal options, and make sure they get the highest level of service by making contact with the guests to check if the customer is satisfied.

Clear dishes off the tables.

Assisted manager with various tasks at the restaurant with staff and stock, whilst he is away

Take bar orders, make drinks, serve beverages to patrons.

Answered the telephone

Did restaurant bookings #

PERSONALITY & CHARACTER REFERENCE

- PATIENT, KIND, BUBBLY, FRIENDLY

- WELL MANNERED, LOVES PEOPLE, GOOD LISTENING

- EXTREMELY HONEST, LOYAL AND DEDICATED

- PLEASANT AND PLEASURE TO BE AROUND

REFERENCE ON REQUEST.

Contact this candidate