Curriculum Vitae

Mashamba Thabelo Carol

Cell no: +27-79-269-**** or +27-79-466-****; Email: adjpz0@r.postjobfree.com

Personal Information

Date of birth: 03 November 1987

Gender: Female

Nationality: South African

Languages: Tshivenda (home language), English; Xitsonga (all excellent),

Sepedi (good)

Criminal Offences: None

Driver’s Licence: Code 10 (C1)

Educational Qualifications

2008-2013: National Diploma (Office Management & Technology)

Tshwane University of Technology, Pretoria Campus

Courses: Business Administration; Information Administration;

Communication; Mercantile Law and Personnel Management.

2007: Matric (Senior Certificate)

Makhado Comprehensive Secondary School

Subjects: English First Language; Afrikaans; Business Economics;

Economics; Geography; Mathematics & Accounting.

Work Experience

07 Jan 2019 – 06 June 2019: Contact Centre Agent at Gijima, Samrand

Capturing customer’s information online.

Updating customer’s details online.

Resolving customer queries.

Navigating and finding voting stations, voting districts and

voting wards.

Answering questions regarding voting registration, voting

abroad and anything pertaining to voting.

01 Nov 2016 – 31 Oct 2018: Team Coordinator at Nascence Research & Advisory,

Hyde Park

Arranging internal and external meeting, preparing meeting

documents, taking minutes and distributing minutes.

Receiving client communication and adequately

responding to team and client communication.

Coordinating team schedule.

Diary keeping and managing the Director’s calendar.

Invoicing on SAGE.

Sending reports out in time.

Liaising with clients and team members.

01 July 2016 – 30 Sept 2016: Admin Officer at Global Forex Institute, Polokwane

Mashamba Thabelo Carol adjpz0@r.postjobfree.com 079-***-****

Receiving and recording payments from clients.

Scheduling training times and groups

Planning and organizing.

Problem analysis and decision making

Resolving client queries.

Logistics arrangement (booking of accommodation and car

rental)

Arranging internal and external meetings, preparing

documents (attendance register, agenda, previous minutes

and any other relevant documents), recording and

distributing minutes timeously.

01 July 2014 – 30 June 2016: Admin Assistant to Senior Manager at State Information

Technology Agency (SITA), Polokwane

Communicating with clients, internal and external staff

members.

Planning and organizing.

Problem analysis and decision making

Editing documents

Resolving client queries.

Arranging internal and external meetings, preparing

documents (attendance register, agenda, previous minutes

and any other relevant documents), recording and

distributing minutes timeously.

Diary keeping (electronically and manually).

Receiving and distributing documents internally and

externally.

Skills

Microsoft Office (Word, Excel, PowerPoint, Outlook)

Communication skills

Telephone etiquette

Customer Service skills

People’s skills

References

Mrs Masingita Chauke Ms Rendani Mashali

Gijima (IEC) Contact Centre Global Forex Institute

Contact No: 061-***-**** Contact No: 076-***-****

Ms Modiegi Satekge Ms Refiloe Molebatse

State Information Technology Nascence Advisory

Contact No: 082-***-**** 078-***-****

Mashamba Thabelo Carol adjpz0@r.postjobfree.com 079-***-****

Contact this candidate