LEBUHANG RAMAHODI

Assistant Manager

Contact Me

078*******

adjpvm@r.postjobfree.com

m

Magnum Rd

Roodepoort,South Africa

Social Profile

linkedin.com/in/lebuhang-

ramahodi-57906254

Other Info

Skills

Cost control.

Communication skills.

Performance management.

Administration expert.

Strategic planning.

Staff management.

Budgeting.

Employee scheduling.

Recruitment and selection.

Sales growth.

Training and development skills.

Employee relations.

Customer service.

Time management

Customer experience

About Me

Dynamic Assistant Manager of bringing 2-3+ years of experience providing expertise in recruitment and staff

development.Committed to supporting recruitment efforts with focus on engaging and retaining talented staff. Sophisticated in communicating and collaborating effectively by relying on excellent interpersonal skills, high-level emotional intelligence and solid expertise in employee relations.

Experience

june 2019 - June

2020

Bopelong Renal Care HR Assistant

Key Responsibilities

• Facilitated in payroll preparation by providing relevant data, like absences, bonus and leaves.

• Maintained employee records soft and hard copies.

• Analyzed reports for senior management.

• Consulted in orientation,on-boarding, and training programs for new employees.

• Managed the department’s telephone center and address queries accordingly.

• Provided assistant in office administration such as filing, data- entry, documentation, printing and organizing.

• Ensured and processed client account information.

• Provided excellent customer service

• Maintained office supply inventory such as office equipment.

• Prepared and submitted travel expenses.

• Conveyed employees requests and provided relevant information

April 2018 - April

2019

Native Couture Assistant Manager

Key Responsibilities

• Applied customer feedback to develop process improvements and support long-term business needs.

Languages

English, Zulu, Xhosa, Sotho

Interest

Music, Travelling, Reading

• Oversaw the day to day operations of the store including: reconciled monthly sales journals, sales figures, and bank deposits.

• Generated monthly sales by up to 7%.

• Administered schedules of 20 staff and assigned their shifts.

• Designed and ordered all incoming and outgoing merchandise for customers.

• Ensured individual financial reports aligned with store operations.

• Responded to customer concerns, working with manager to enhance customer satisfaction ratings by 40% in 4 months.

• Competent new staff members on company processes, policies and procedures.

July 2016 - March

2018

Chesanyama Franchise Store Manager

Key Responsibilities

• Facilitated new employees on GAAP system and key sales tactics, which improved process flows.

• Mentored 20 staff members in applying effective sales techniques and delivering top-notch customer service.

• Completed 3 days inventory counts to verify stock levels, address discrepancies and forecast future needs.

• Guided 20 employees and provided feedback on performance.

• Handled customer service by dealing with complaints, organizing stock and answering customer questions.

• Expanded sales revenues by 20% over 6 months by promoting complementary products and educating customers about store promotions.

• Interviewed, hired and trained 8 staff associates and equipped to comply with company policies and procedures.

• Closed all thieved loopholes within 3months, Resulting to 9% savings.

Education

2011 - 2018 Richfield Graduate Institute of Technology Business Administration( DBA)

Human Resources Management

Contact this candidate