William Mark Perez, R.A.M.

Carroll Gardens, NY 646-***-**** adjpts@r.postjobfree.com

Registered Apartment Management Specialist

More than 20 years of experience ensuring optimal health, safety, and living standards for residential properties.

Proficient in inspecting and repairing infrastructure systems for residential and commercial properties.

Investigate and resolve residents’ issues to maintain optimal satisfaction among building residents for repeat business.

Able to manage budgets and make informed, cost-effective engineering decisions that retain optimal quality.

Experienced in commercial and residential property upkeep, renovations, and capital improvement projects.

Core Proficiencies

Contractor Oversight Resident Relations Safety Compliance Facility Management Strategic Planning Project Management Maintenance Repairs Vendor Hiring Building Inspections Administrative Duties

Certifications

P-99 Low Pressure Boiler

S-12 Citywide Sprinkler Systems

Forklift operator

30-hour OSHA

S-14 Standpipe for Multi-Zone Systems

S-95 Fire Alarm Panel

R.A.M. (Registered in apartment management)

Skills Trainings

Building Mechanicals • Management & Supervision

Professional Experience

STEINER NYC LLC – Carroll Gardens, NY July 2017 – Present

Resident Manager

Oversee the continual repair and maintenance of building systems to ensure full functionality, cleanliness, and safety. Set project scopes and delegate assignments to handyman and porter. Monitor the progress of repair projects using building link software and make needed adjustments so tasks are completed by deadline. Handle inventory management, payroll, and vendor billing for all improvement projects. Routinely inspect building interior and exterior to notice any needed upgrades or fixes. Respond to situations on a 24/7 basis.

Key Achievements:

Led the successful turnover of more than 25 apartments in 2020.

Established a new schedule for cleaning crew that increased curb appeal and interior cleanliness.

Successfully enforced a “no items in the hallway” policy.

PARK TOWERS COOPERATIVE – Brooklyn, NY September 2014 – July 2017

Superintendent

Inspected equipment throughout the 133-unit, 12 floor building to verify all operations were in working order. Managed the performance of three porters and four doormen. Entrusted with billing, payroll, and financial transactions between crew and vendors for timely payment of project work. Tracked the progress of improvement projects using KWIC software. Completed necessary interior/exterior building projects that met aesthetic, cleanliness, and safety standards.

Key Achievements:

Terminated a doorman in union protection for proven acts of theft from the building and staff.

Successfully managed to get difficult shareholders to comply with specific building policies.

ARKER COMPANIES – Bronx, NY October 2010 – September 2014

Superintendent

Led the inspection and repair of heat, water, and alarm systems. Assigned tasks to the porter. Monitored the use of inventory supplies and ordered new materials as needed to maintain constant preparation. Performed post move-out inspections to identify needed repairs/upgrades and completed turnovers in time for new residents move-in. Handled evictions with non-compliant residents. Build strong relationships with on-site retail vendors that leased building space to streamline operations.

Key Achievement:

Consistently completed work orders in a timely manner.

E.H.C.C.I. PROMESA – New York, NY February 2009 – October 2010

Assistant Superintendent

Supported the superintendent in overseeing the daily workload of five subordinates and detailed records of each project. Performed maintenance on facility heat, air, water, and alarm systems to maintain full functionality. Liaised with building and program inspectors to collect information on building status. Gathering bids for subcontractors and overseeing contractor work for completion. Performing electrical, plumbing, locksmith, renovation, and tiling work as needed.

Key Achievement:

Helped devise a more efficient cleaning schedule than the previous one.

Additional Job History

Warehouse & Delivery Manager, MYHOME RENOVATION SOLUTIONS – New York, NY

Porter/Handyman/Painter, PHIPPS HOUSES – Queens, NY

Doorman, DORCHESTER TOWERS CONDOMINIUM – New York, NY

Foreman, GJA PAINTING PLUS – Saddlebrook, NJ