Post Job Free

Resume

Sign in

Customer Service Social Media

Location:
Nairobi, Nairobi County, Kenya
Posted:
January 26, 2021

Contact this candidate

Resume:

Curriculum Vitae - Ann Wambui September ****

Ann Wambui

I am a professional housekeeper who have majored in

housekeeping and laundry operations at Kenya Utalii

College

+254*********

To build an outstanding career and diversity in the field of hospitality,

adjpqo@r.postjobfree.com

both in knowledge provision and quality service provision.

WORK EXPERIENCE

October 2019 - April 2020

Room Attendant Sarova Stanley

My daily role and responsibilities were to maintain and keep

cleanliness in the rooms, report any damages on rooms and also solve

complains from the guests, and writing reports for special requests

from the guests.

July 2019 - September 2019

Receptionist Laibon hotel

My daily work and responsibilities were to check in and check out

guest from the hotel, I was also assigned as cashier and writing

reports of the day and closing.

January 2018 - May 2018

Housekeeping and laundry James Waudi

To maintain cleanliness and standards of the hotel, To ensure the

comfortability of the guest

EDUCATION

2010 - 2013

Certificate of Secondary Education

Gitugi girls High School

My mission is to shine to greater heights

2008 - 2009

primary certificate

St. John's Kahuhia Boarding School

To get a good results you have to pressure yourself in always to

achieve what you want

2000 - 2007

Certificate of Primary Education

Riverbank Primary School

I have learnt on how to be a possitive minded person and mostly

working smart always

Empowered by

Curriculum Vitae - Ann Wambui September 2020

SKILLS

Ability to coordinate

Communication

Confidence

Conflict and complaint resolution

Conflict management and resolution

Creative thinking

Customer service

E-mail and internet

Efficiency

Grammar and spelling

Grooming

Integrity

Interpersonal communication

Office tools: Word, Excel, Outlook

Punctuality

Self-confidence

Social media usage (Facebook, Twitter, etc.)

Team leadership

Teamwork

LANGUAGE SKILLS

French

English

Swahili

HOBBIES

Searching, socializing

CERTIFICATES

September, 2015

IATA Certification

IATA provides consulting and training services in many areas crucial

to aviation. IATA serves the international aviation and travel & tourism

industries by providing training in the fields of travel & tourism,

airlines, airports, cargo and civil aviation. In addition to training, IATA

supports the air transport industry by delivering high-quality, industry-

relevant products and services.

Empowered by



Contact this candidate