Maikel Perez Vargas

Phone: ****-****

E-mail: adjpg7@r.postjobfree.com

Nationality: Costa Rican

Home Address: Tres Ríos, La Unión Cartago

LABOR EXPERIENCE

February 2020- Currently Concentrix

Outsourcing for Vmware as a data analyst for contracts and Sales registrations.

Sept 2017- Aug 2019 Amazon

Technical Customer Service Agent for Amazon Web Services (AWS).

HRS associate for USA employees, working as their local HR.

May 2016- May 2017 Amazon

Customer Service representative for Retail department.

Representative for the Americas Specialties Team (AST) as an Account Change agent.

Jan 2015- March 2016 Western Union

Representative for the Agent Victim Fraud department for USA agencies.

Nov 2014- Dec 2014 Internship at Western Union

Completed internship hours working at Government Sanctions and Interdictions Department, stoping fraudulent transactions and creating reports regarding customer investigations based on data reports.

OTHER STUDIES / RELEVANT EXPERIENCE

2019 Studying International Trade in Universidad Internacional de las Americas (U.I.A)

2014 English Course Accomplished in Universidad Estatal a Distancia (UNED)

2014 Technical Degree in Executive for Customer Service in C.T.P Mario Quiros Sasso.

2014 Bachelor Degree in C.T.P Mario Quirós Sasso.

PERSONAL INFORMATION

Age: 25

Citizenship: Costa Rican

ID: 116140880

Status: Single

Laboral References

Peter Da Costa Brum: +506-****-****

HR Sr. Associate at Amazon

Monica Morales: +506-****-****

Trainer at Western Union

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