Virginia Martinez

Luxury Resale Consultant

Fashion-forward professional; highly pro cient in client retention, customer service and a drive to succeed. Seeking a position to expand my knowledge of business and the future of sustainable fashion.

adjpff@r.postjobfree.com 917-***-**** Staten Island, NY EDUCATION

Marketing

St. John's University

09/2017 - Present, Staten Island, NY

WORK EXPERIENCE

Luxury Resale Consultant

Freelance Resale Business

01/2018 - Present,

Discuss with clients and give advices on general trends in the fashion world and developments in luxury market, demonstrating passion for fashion and luxury products. Acquire, clean, style, photograph, and ship secondhand inventory through various platforms.

Respond to all customer service and inquiries of grievances in a friendly, patient, and professional manner to ensure the highest level of satisfactions and encourage repeat business.

Work to build strong relationships with customers through exceptional service and care on an individual level.

Monitor buyer interest in brands and sizes through client engagement to create an e:ective marketing strategy.

Senior Sales Associate

WPG Boutique

09/2018 - Present,

O:er a luxury in-store client experience based on the company values, including welcoming and greeting all clients, analyzing their needs, and o:ering solutions. Develop and communicate design revisions to customers and all members of WPG Boutique.

Manage the brands social media platform to drive awareness and track its impressions. Merchandise store displays with new weekly product arrivals based on current trends and season.

Salon Receptionist

Jenny Andre Hair & Skin Spa

06/2018 - 09/2018,

Maintained a deadline driven environment by multitasking tasks such as: taking phone calls, inputting appointments and collecting payment. Educated clients about products and self-maintenance for based on needs and preferences. SKILLS

Customer Service

Client Retention

Time Management

Communication

Team Oriented

Merchandising

Pro cient in major social media platforms: Facebook, Twitter, Instagram, Pinterest, and etc.

Pro cient in MicrosoD OEce: Word, Excel, PowerPoint, Outlook

ACHIEVEMENTS

Marketing Club

Fall 2019 - Fall 2020

Women in Business

Fall 2020

Fe National Society of Leadership And Success

Fall 2018 - Fall 2020

Dean's List

Fall 2017 - Fall 2020

VOLUNTEER EXPERIENCE

Special Needs Tutor

Freelance Volunteer

09/2019 - Present,

Light the Night Participant

Leukemia & Lymphoma Society

10/2019,

Play and Learn Volunteer

St. Clare's Parish

01/2018 - 05/2018,

Tasks

Tasks

Tasks

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