MICHAEL KALDAS

PROFESSIONAL PROFILE

Highly motivated and detail-oriented Certified Pharmacy Technician with 10+ years of experience in pharmacy settings. Dedicated, hardworking and proactive professional delivering exceptional customer service at all times. Possess excellent problem solving skills, strong work ethic and organizational skills Ability to work in a fast-paced environment, handle challenging situations and ability to interact with people on all levels. Proficient in Microsoft Office Suite, Opus and Merchandise Metropolitan Detention Center – Brooklyn, NY

Certified Pharmacy Technician (part-time) 02/2020 – Present Assists pharmacist in a variety of pharmacy related activities such as : o Filling prescriptions in a timely / accurate / manner o Preparation of medications for pharmacist review o Storage and inventory of pharmacy supplies

o Order medications from our drug wholesaler & restock shelves o Answering phones and response to the physician’s requests using the Bemr software o Filling the Electronic Pyxis – after hours / Emergency Medication Machine o Maintain and trouble shoot the Scripro – Automated Machine o Prepare & adjust unit dose system in the Crashing Car for the pill line o Track expired medications & Return to our wholesaler monthly Infusion Options ( Maimonides Medical Center )

IV Certified Pharmacy Technician 08/ 2019 – 11 / 2019 STERILE PREPARATION COMPOUNDING

● Follows procedure for proper cleansing and garbing prior to sterile preparation.

● Demonstrates proper aseptic techniques in accordance with ASP797 protocol. Harlem Hospital Center 12 / 2018 – 6/2019

Certified Technician

o Counts dosage units of drugs, and places unit doses in appropriate containers for dispensing. o Prepares non-patient specific batches of IV solutions in accordance with established protocols.

o Receives written prescriptions, types prescription labels and affixes labels on containers. o Keys prescription data from a computer generated file for review by a Pharmacist. o Retrieves prescription data from a computer generated file for review by a Pharmacist. o Obtains data for determining prescription cost.

o Prepares manual dispensing records for approval by a Pharmacist. Prescription Processing

Pharmaceutical Calculations

Medical & Pharmaceutical Terminology

Drug Classifications & Safety

Customer Service/Customer Relations

Medication Inventory Management

FDA Compliance

Medicare, Medicaid & Insurance Claims Processing

o Maintains and retrieves pharmacy records using automated and/or manual systems. o Obtains drugs from stock and returns them to stock. o Performs pharmacy-related clerical tasks.

Allegheny General Hospital

Certified Pharmacy Technician 01/ 2017 – 02/2018

o IV Prep/Packaging: Compounds, stocks, repackages and batches from bulk medications. Prepares routine patient orders for IV pharmaceuticals including compounding, preparation and labeling of any IV admixture including antibiotics, solutions, irrigations, narcotics, parenteral nutrition and chemotherapy

o Distribution/Processing: Processes prescription medication orders including computer order entry, medication preparation and assembles all required items prior to the pharmacist's final check. Intakes patient's prescriptions documenting all required information, handles telephone interactions and releases medication as required by policy/procedure. All steps are done in a courteous and efficient manner. o Inventory Management: Continuously maintains pharmacy inventory and supplies according to established policies and procedures, including inspection of assigned areas, use of pharmacy computer systems (i.e., Automated Dispensing units). Orders and stores drugs in an organized manner, participates in supply chain purchasing initiatives, procures medications and supplies, creates purchase orders under the oversight of a pharmacist. Records and processes recalls, outdates, returns and credits. o Training: Maintains competence required for current position and has ability to perform all technician duties to assist in training of new employees, residents and students.

o Work Environment/Safety: Contributes to the effective operation of the department through all activities including computer functions, process cart fill lists, pick lists, refill medications, generation of labels and answer phone appropriately. Maintains a clean and orderly work environment. Participates in performance improvement and regulatory compliance efforts. Maintains an attitude that promotes and fosters an environment of safety. o Customer Service: Implements activities related to the patient experience and improvement, including service recovery. Identifies and communicates any issues or barriers in work environment or processes. Recommends process improvements or courses of action for problem resolution to respective team leader or manager in order to help meet departmental and organization initiatives and goals.

Metropolitan Detention Center – Brooklyn, NY

Certified Pharmacy Technician (part-time) 04/2016 – 12/2016 Assists pharmacist in a variety of pharmacy related activities such as : o Filling prescriptions in a timely / accurate / manner o Preparation of medications for pharmacist review o Storage and inventory of pharmacy supplies

o Order medications from our drug wholesaler & restock shelves o Answering phones and response to the physician’s requests using the Bemr software o Filling the Electronic Pyxis – after hours / Emergency Medication Machine o Maintain and trouble shoot the Scripro – Automated Machine o Prepare & adjust unit dose system in the Crashing Car for the pill line o Track expired medications & Return to our wholesaler monthly o Cleaning & maintaining sanitary pharmacy

MAXOR PHARMACY New York, NY

Certified Pharmacy Technician (Temp) 12/2015 – 01/2016 o Answers heavy phones, greet customers and answer inquiries regarding prescriptions or medications

o Enter and input patient data and medication orders into a computer system o Processed cash, credit or debit card transactions via computerized cash register o Receive and process written prescriptions or phone requests for prescription refills from patients

Pharmerica Chem RX Long Beach, NY

CPH Tech-Data Entry 5/2015 – 8/2015

o Entered new and refill prescription orders into the computer database o Checked and verified for drug to drug interactions as well as drug allergies o Handled and resolved billing issues for the department o Responsible for the required information needed on a prescription to process accurately according to all regulations

ODYSSEY HOUSE New York, NY

Certified Pharmacy Technician (part- time) 7/2014- 6/2015 o Dispensed medications to substance abuse and mentally ill clients in a residential facility on Wards Island

o Maintained MAR documents accurate and updated

o Responsible for revealing weekly report for compliant and non- compliant o Communicated with medical staff to schedule client appointments o Refilled prescriptions and verified to check for errors or authenticity o Provided drug information and education about medications to the patient or consumer ALLEON PHARMACY Brooklyn, NY

Pharmacy Technician 1/2014 – 7/2014

o Swiftly and correctly calculate dosages, dispense medications o Prepared prescription labels and filling prescriptions for approval by pharmacists. o Used the pharmacy’s proprietary computer program to access prescription information o Examined patient and prescriber data, drug selection, prescription interpretation and insurance billing.

WYCKOFF HOSPITAL Brooklyn, NY

Pharmacy Technician (Volunteer) 6/2013 – 12/2013

o Assisted the pharmacists with compounding and filling prescriptions, inventory management, labeling and packaging medications for dispensing and for delivery o Responsible for entering data such as patient’s name, prescribed medication and cost in order to maintain pharmacy files

o Maintained work environment and equipment clean, stocked shelves and assisted with regulatory

o control for vaccines in all departments

ALLEON PHARMACY (12/2009-5/2013) Brooklyn, NY

Pharmacy Technician 1/2012 – 5/2013

o Ensured that the prescriptions received were accurate and complete before preparations

o Assisted pharmacists in managing and organizing the pharmacy workload o Assisted in packaging of medications for delivery o Contacted patients for supply and status update under the supervision of the pharmacist

o Documented prescriptions and maintained accounts of medicines and cash received SAINT MARY PHARMACY & AZORA PHARMACY Brooklyn, NY

Pharmacy Technician 12/2009 – 12/2011

o Assisted pharmacists in the management of the department o Maintained database of the drugs used, and ordered supplies according to need o Maintained records of the drugs used and ensured proper storage and contamination o Cleaned, maintained and properly sterilized equipment used DUANE READE PHARMACY Brooklyn, NY

Pharmacy Technician 7/2006 – 11/2008

o Entered and inputted patient data, medication orders and payment into pharmacy system

o Performed final checks on filed prescriptions

o Maintain patient profiles and records of all medications given o Maintained computer records for drug inventory

EDUCATION SPECIAL DUTIES & SEMINARS

Misr University for Science & Technology, Egypt Independent Pharmacy, Egypt, 2005 - 2005 Bachelor Degree in Pharmacy, 5/2002 Medical Representative, Kuwait, 2004-2006 Pharmacy Technician Certification Board-Certificate Ministry of Health, Egypt, 2002 - 2004 FPGEE Exam – Passed (1/25/12 – 3/31/14) Howayda Pharmacy, Egypt, 2003

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