CURRICULUM VITAE
SELMA NANA YAA ACQUAH
P.O.BOX CO 3005, Community One - Tema
Cell: +233-*********/024*******
adjp9l@r.postjobfree.com
PROFILE
A team player with a high-level initiative with entrepreneurial spirit, customer-service skills which equips me to succeed in team building.
Tendency to thrive in fast paced business environments while remaining focused on
attaining corporate objectives.
Ability to work under pressure and to tight deadlines
I have an easy-to approach manner and I possess excellent communication skills, both verbal and written.
CAREER OBJECTIVE
Seeking employment in a reputable organisation where my qualities and commitment to work will be of immense benefit;
To be excellent in all challenging endeavours through positive and creative thinking in an environment free of impossibility and limitation to enhance delivery of value to the world;
To develop the requisite knowledge and leadership skills to become a dynamic and effective person anywhere I find myself.
To work fervently to achieve the aims of the institution.
PERSONAL INFORMATION
P.O. Box CO 3005 Community One-Tema
Cell Number: 054*******/024*******
E-mail Address: adjp9l@r.postjobfree.com
Date of Birth: 29th September,1990
Nationality: Ghanaian
Marital Status: Single
Language Spoken: English, Ga, Twi and a little bit of French
Sex: Female
EDUCATION
2010 - 2012. University of Ghana
Diploma In Public Administration
2006- 2008. Zenith University College
Professional Course In ABE Marketing(Association of Business Executives Degree)
2003 - 2006. Labone Secondary School
West African Senior Secondary Certificate Examination
DEMONSTRATED SKILLS
Hardworking, Strong interpersonal skills and Good articulator.
Self-motivated Team player and Target achiever.
Better time manager, Calm under pressure and Results oriented
Excellent reputation and customer service skills
Strategic planner and able to work with less or no supervision.
Enthusiastic, Innovative, Initiator
Have control and knowledge in Amadeus System Application.
Like to identify, predict, anticipate, and solve the problems
WORK EXPERIENCE
2019 – 2020 : Trans Global Logistics Limited
Department: Administration Department
• Assisted the HR and the Front desk officer with office duties.
Assisted Accounting department by writing of cheques as well as the Marketing department by making calls to potential clients and closing of deals.
2018(January - June) : Ison BPO - MTN Ghana
Department: Call Center Department.
Liaise and negotiate with customers and suppliers.
Sets objectives, plan projects and work on new supply strategies.
Use IT systems to manage stock levels, delivery times and transport costs
Responsible for coordinating and managing resources for an entire project, such as distributing, and allocating products.
Use associated information systems to coordinate and control the order cycle.
2017(January - July) : Omega Computers System Ltd.
Position: Marketing and Administrative Executive.
Liase and negotiate with customers and clients in administrative works.
Introducing company's products to clients and customers both on phone and personally.
Supplied and sold company's products to clients and potential customers.
Organizing and servicing meetings.
Prepares monthly reports and administrative duties.
2012 – 2013: Ghana Ports and Harbours Authority.
Position: National Service Person - Office Assistant.
Assisted the Supervisor of Monitoring by maintaining effective records and administration.
Responsible for recording information from the ship side onto the company's database using the Time sheet.
2007 - 2010: "Brek Thru" TV and Celebrity TV
Position: Marketing Executive.
Responsible in developing Marketing campaigns.
Introducing the program to other markets and later earn sponsorships and adverts on the program, as well as maximizing profits for the company as a beneficiary.
2006 - 2007: Omega Pharmacy Ltd.
Position: Sales Person.
Welcoming and selling drugs to customers and clients.
Responsible for taking stock of drugs and recording
EXTRA CURRICULUM ACTIVITIES
Customer Service Advisor
Database Application
Business Communication
Business Ethics
Principles of Marketing and Sales
Human Resource Management
Online Services
ADDITIONAL SKILLS
Proficiency in Microsoft Office Suite Applications
Strong Organizational, Presentation and Documentation Skills
Good Knowledge in Time Management
Result-oriented and Hard working
Strong Communication and Interpersonal Skills
Excellent IT Knowledge and Internet Communication
Multi tasking
INTEREST AND ACTIVITIES
Sports: Basketball and Football (Soccer)
Interest: Surfing through the Internet, Reading, Watching Movies, Music and Sightseeing.
REFEREES
Mr Mark Dappah
General Manager
Transglobal Logistics Limited
Tema -Ghana
Tel: 054*******
Madam Sheila Akumiah
Chief Trainer
Ison Bpo – MTN Ghana
Tel: 024*******
Mr. Senuse Suleman
Supervisor
Ghana Ports and Harbours Authority
Tema -Ghana
Tel: 020*******
Nana Nimo Appiah Agyekum
Lecturer
University of Ghana
Tel: 024*******