MARGARET SZALA ***** Monument Dr #****, Bradenton, FL 34211

adjp5n@r.postjobfree.com 773-***-****

QUALIFICATIONS PROFILE

Performance driven, highly-motivated Senior Registered Client Associate excelling in business operations management and client relationship development.

Experienced in providing value-add services to business and clients through resourcefulness and proactive attention.

Dedicated and focused on multiple tasks; able to prioritize and managed time efficiently to maximize results.

Adaptable team player recognized for willingness to learn and teach newly acquired skills.

Extensive knowledge of numerous investment instruments, financial planning tools, retirement plans and banking products.

PROFESSIONAL EXPERIENCE

WELLS FARGO ADVISORS WEALTH MANANGMENT – Chicago, IL August 2011 – April 2019

Senior Registered Client Associate

Manage very dynamic life cycle of all brokerage daily operations and transactions for top-ranked Private Wealth Financial Advisor ($300MM in assets producing more than $1.7MM in revenue 2018)

Work closely with Private Wealth Financial Advisor and Private Bank Wealth Management team to deliver exceptional service to high net worth clients by recognizing and identifying customer needs, designing customized solutions and promoting revenue producing products

Acted as the primary point of contact for clients and aided them with ‘high touch’ customer service to consistently receive 100% client satisfaction rating

Coordinate and host networking events to promote Wells Fargo Private Bank among leading businesses in Chicago

MERRILL LYNCH – BANK OF AMERICA INVESTMENTS – Chicago, IL October 2008 to August 2011

Registered Client Associate

Provided sales and client service support to multiple Financial Advisors

Processed and assisted with operations and transactions for brokerage, insurance and bank products

Provided excellent client service by addressing client needs promptly and professionally during two mergers within two years

Delivered on various sales initiatives including LMA, credit card, deposits, mortgages and other bank products

LASALLE FINANCIAL SERVICES, INC. – Chicago, IL October 2007 to October 2008

Sales Assistant

Managed daily operations and transactions for all brokerage and insurance accounts with $100MM in assets

Monitored and processed all trade and annuity settlements, client fund and disbursement activities

Managed brokerage firm transfers and insurance product 1035 exchanges

Worked closely with banking team to built relationships with clients through identifying and executing problem solutions for maximum efficiency and success

EDWARD JONES INVESTMENTS – Chicago, IL November 2003 to October 2007

Branch Office Administrator

Managed branch operations and transactions for 50 new brokerage accounts with $20MM in assets

Designed and implemented Financial Advisor marketing campaigns

Facilitated the sale of various products and services

Mentored and trained several new associates during the Edward Jones training process

Managed office compliance in accordance with the firm’s policies, as well as FINRA and State mandated laws and regulations

EDUCATION & CREDENTIALS

LICENSES: SERIES 7 & 66 and Life/Health Insurance

BACHLOR OF ARTS IN BUSINESS ADMINISTRATION (2004)

National-Louis University – Chicago, IL

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