Manager Support

Latonya Bullard

***** ****** ******* ** **********, VA 22193 571-***-**** *******.********@*****.***

QUALIFICATIONS

Results oriented leader with 28 years of experience in diverse strategic management. Talent for working efficiently under pressure in busy atmosphere. Adept to handling confidential information and situations with discretion.

Particularly adept at conflict analysis and resolution. An innate ability to develop loyal and cohesive staff dedicated to the task at hand. Extremely well versed in military HR and pay management. Highly knowledgeable about Project / Change Management, Requirements and System Analysis, Business Capability Lifecycle (BCL), and Software Development Lifecycle (SDLC). Expert regarding the DoD 5000 series. 10+ years of experience with requirements and analysis reviews of Business Processes Reengineering (BPR).

PROFESSIONAL EXPERTISE

-Top Secret Clearance (TS/SCI) - Business Process Re-engineering (BPR)

-PeopleSoft Functional Testing - Enterprise Architecture Framework

-Enterprise Human Capital Management - Fit/Gap Analysis and Requirements Development

-Agile Software Development Methodology - Test Management

-Oracle PeopleSoft 9.2 / PeopleTools 8.53 - Agile Scrum Master

-Military HR and Pay Expert

EXPERIENCE

CACI/INTEGRATED PERSONNEL & PAY SYSTEM-ARMY (IPPS-A) Arlington, VA July 2015- Present

Project Manager – Serves as Deployment Release 3 Lead/Deputy of the Integrated Personnel and Pay System (IPPS-A) to the U.S. Army. Ensures all requirements are within scope of the overall Implementation Plan, Lifecycle Sustainment Plan (LCSP), and the Deployment Management. Coach, mentor, and lead a project team of 13 analysts to execute the world-wide deployment of the Integrated Personnel and Pay System (IPPS-A) to the U.S. Army. Lead collaborative effort with technical staff and external stakeholders to define technical and operational requirements and develop the IPPS-A deployment strategy and system cutover checklist. Establish data quality metrics to monitor progress and continuously align resources with project scope and strategic objectives. Manage long term schedule to meet demands of a dynamic deployment sequence.

Sustainment Lead - Directed all personnel responsible for the operation and support of the IPPS-A portfolio of systems and the Tier 2 support desk. Performed qualitative and quantitative analysis of all sustainment issues/problems reported; and oversaw the processes designed to ensure effective preventive and corrective action to improve the quality of the system. Ensured effective cross team collaboration (between members of the development, operations support, security and compliance, and service desk teams) to ensure high quality service delivery (per agreed upon SLA’s). Ensured that all technical baseline infrastructure is maintained at an optimal level so that customer mission needs are satisfied. Supported duties include monitoring, recognition, evaluation, and correction of system and network problems. Managed the monitoring of the organization’s servers, networks, and computer systems for irregularities and performance issues. Daily interface with government and partner senior leadership, system operators and engineers at site and across the enterprise.

Requirements Analyst– Leads requirements gathering, decomposition, and traceability. Prepared functional requirements document to serve as a baseline for detailed technical design. Processed and documented requirements in succinct, positive and proactive solutions in support of the project, business goals and product. Performed business rules analysis, development expertise, and identified business rules and processes to advance service delivery and reduce personnel and pay errors. Worked with clients to gather system requirements and produce detailed requirement and functional specification documents. Served as the focal point for the capture, analysis, and management of functional and non-functional systems requirements. Analyzed and provided functional insight to requirements and specifications from functional users and subject matter experts. Leadership, knowledge, experience and can-do attitude was key to a successful Increment II Limited User Test (LUT) event.

Senior Subject Matter Expert - Provides internal SI understanding of Military personnel and pay processes and procedures, and related input and validation for all relevant system capabilities; identifies emerging relevant technologies, and Military personnel and pay policies and procedures that may result in improvements to current processes and systems solutions; collaborates with clients to gather requirements, define complex work problems, and design system solutions and procedures to deliver required capabilities.

Scrum Master - Provides effective direction and process orientation in performing project scoping, business process re- engineering, fit/gap analysis, requirements gathering, functional design, application configuration, user interactions, testing and production support to a team of 8 -PS Functionals, Tester, Developers and Military; facilitate requirements review meetings; analyzes data with various system/business users of current legacy systems; facilitate demo sessions of working PS software with the client and business process owners (Government and Military); manages defects to resolution.

•Leads Fit/Gap analysis sessions and conference room pilots with Military and Government members as well as business process stakeholders

•Identify gaps in business processes not met by delivered solutions in PeopleSoft HCM system and initiates Engineering Change Requests for inclusion based on criticality

•Leads configuration sessions with developers

•Supervises code and object migration in coordination with developers

•Prepares functional requirements document to serve as a baseline for detailed technical design

•Configured Profile Management to include creating Content Types, Content Items, Profile Types, and Custom Prompts

•Acted as product manager and assisted the product owner and business analyst with managing the product backlog and user stories

•Responsible for managing product releases and dependencies between teams and third parties or between assigned teams and other Scrum teams

•Removed all obstacles to project team efficiency and effectiveness; reached out to the larger organizational network for impediment removal; ensured cross-team coordination

•Conducted fit/gap analysis activities and actively supported application design and implementation of identified interfaces and extensions

•Guided team toward improving the way they work; facilitated sprint planning, retrospective and demos

•Scheduled and allocated work, provided advice and guidance, and resolved problems to meet technical performance

•Created user stories, managed sprints, backlog, and Kanban board

Booz Allen Hamilton November 2013-July 2015

Test Engineer - Analyzed requirements to fully understand hardware/software and proper testing needs. Developed and executes test scripts for Operational Testing, System Acceptance Testing (SAT), System Integration Testing (SIT), Government Acceptance Testing (GAT), Performance Testing, Unit Testing, and Development Independent Testing (DIT). Analyzed requirements (business, system and data mapping) to develop test scripts and test result reports via ALM. Provided support for all aspects of testing, including developing test plans, preparing test scripts, running Structured Query Language (SQL) queries, conducting the testing and generating test reports. Managing defects and preparing comprehensive test metrics. Collaborated with test technical lead to clarify test objectives, design experiment to meet objectives, assist in test plan preparation, formulate test predictions, obtain tools needed to capture and analyze data, and provide data collection methods and measurement points.

Provided test guidance and execution in a full system development life cycle environment

Verified fixes and performed regression testing

Validated requirements for their ability to be properly tested

Identified, analyzed and logged defects via ALM

Tested the source and target systems, extracted data from ETL

Reported on metrics related to defects, test script pass/fail rates, test coverage

Business Systems Analyst - Worked with analysts, SMEs, and stakeholders to identify, develop, integrate, and transition operational concepts and potential solutions through the process of requirements definition, concept development, experimentation, analysis, and refinement. Participated in stakeholder work sessions that were focused on making enterprise-wide decisions which balanced and prioritized the competing interests of individual stakeholder groups and worked collaboratively with clients and co-workers to develop and implement process changes and updates. Participated in architecture or systems engineering technical efforts and performed tasks, including systems analysis, process modeling, information engineering, trade-off analysis, feasibility studies, technology conceptual designs, and other special studies and analyses. Provided leadership and guidance to functional process owners in developing, defining, documenting the requirements and performance characteristics for the development, fielding and sustainment of the largest PeopleSoft, Human Resources, Global payroll full lifecycle implementation in the world.

Project Directorate IPPS-A (MSG, US Army) – Pentagon, Washington, D.C. December 2010– October

2013 - Managed 27 government employees and government contractors in providing operational support for

implementing the congressionally mandated, 1.3 billion dollars, DoD, Business Transformation Agency’s

(BTA) largest PeopleSoft, Human Resources, Global payroll full lifecycle implementation. Mapped current

requirements to PS HR modules to include, workforce administration, workforce development, profile

management, job data, global assignments, administer training, and base benefits. Instructed entry-level

technicians on proper use of current Army legacy systems, People Soft 8.9/9.0, Visio, and Enterprise

Architecture (EA). Developed models of pay types with Unified Modeling Language (UML) software for

BPR.

EDUCATION AND TRAINING

Masters of Business Administration (MBA) 2010 Webster University, MO

Bachelor of Science (Management/Human Resources) 2006 Park University, MO

IC Agile Certified Professional Certification

Scrum Master Training Course

Oracle PeopleSoft 9.2 / PeopleTools 8.53

Application Lifecycle Management (ALM)

HP Agile Manager (AGM)

Oracle Quest Stat for Change Management

Cameo Enterprise

Tableau

Visio

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