Customer Service Sales Executive

HAMBA MIRIAM DORCAS

PHONE: 077*******

EMAIL: *****************@*****.***

PROFILE

I have procurement experience in assisting the procurement officer in preparing tendering and procurement documents, raising quotations and implementing the approved procurement plan. I am self-driven, follow instructions, and procedures, highly motivated and with a high sense of duty and loyalty both professionally and privately.

EDUCATION

2017-2020 Makerere University Business School Kampala

Bachelor’s degree in Procurement and Supply Chain Management

2015 -2016 Kitante Secondary School Kampala

Uganda Advanced Certificate of Education

2011 – 2014 Tororo Girls’ School Tororo

Uganda Certificate of Education

2004 – 2010 Joy Primary School Kampala

Primary Leaving Examination

EXPERIENCE

August 2020 – to date

Owner of a small business

I produce doughnuts, daddies and groundnuts and supply to shops near my home in Bweyogerere

Responsibilities

Frying the snacks, sealing and packaging them.

Managing the movement of the products within the supply chain.

Marketing and advertising of the products to different shops.

Procuring the items needed to produce the products for example: flour, cooking oil, salt, yeast and so many others.

May – June 2019 KAMPALA CAPITAL CITY AUTHORITY

Procurement Intern

Responsibilities

Preparing tender and procurement documents, quotations and evaluation.

Organising and sorting of purchase orders, call offs, tax invoices following various financial years for example 2018 – 2019.

Entering data of procurement purchase orders into the Government of Uganda Procurement Portal dashboard of Kampala Capital City Authority.

Assisting procurement officer in raising quotations, quotation analysis.

Communicating with suppliers regarding status of delivery dates for orders.

Follow up of orders and providers performance.

February – June 2017 CAFESSERIE

Waitress

Responsibilities

Served an average of fifty customers a day, six days a week.

Delivering and maintaining strong customer service to increase business revenue.

SKILLS

Communication skills: Can demonstrate oral and written communication skills at the workplace and business management.

Teamwork: Make effective contributions as both a team member and a team leader in different projects.

Purchasing skills: Able to procure items and equipment needed for my small snack business and was also able to procure items during my internship.

Negotiation skills: I gained this skill through negotiating with suppliers for my internship and small business.

EXTRA – CURRICULAR ACTIVITIES

Treasurer, Scripture Union 2015/2016

INTERESTS

Watching movies

Reading any moral material like the Bible

Baking

LANGUAGES

English Spoken and Written

Luganda Spoken

Lunyole Spoken

PERSONAL DETAILS

Date of birth 12th April 1996

Marital status Single

REFEREES

MRS MARY NYADOI

PROCUREMENT OFFICER

KAMPALA CAPITAL CITY AUTORITY

P.O BOX 7010, KAMPALA

TEL: O700869652

MRS REBECCA NAMUNGHOLO

SALES EXECUTIVE

SOLAR NOW UGANDA

TEL: 077*******

MR MICHAEL OKUDO

TRANSPORT AND LOGISTICS OFFICER

MULTIPLE FREIGHT SOLUTIONS

P.O BOX 36986, KAMPALA

TEL: 070*******

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