Office Staff
Resume:
MARICOR ROSE CUERDO
A self-driven and ambitious Bachelor Degree holder with 9 years’ working experience providing high- quality assistance in all administrative and clerical capacities to top-level executives. Multitasking dynamic team player who work well under pressure in a fast-paced environment with over 8 years working experience in Qatar. Maintains company confidentiality, policies, rules, and regulations efficiently & effectively and meet company expectation and standards. Executive Secretary cum Document Controller
Intelligent Data Communication (Construction Development Company) - Tender MEP Department, Doha Qatar
Supporting Provide administrative and clerical support to MEP General Manager and MEP Tender Manager and entire departments or individuals, including writing correspondence, emailing, handling visitors, routing callers, and answering questions and requests to ensure that services are provided in an effective and efficient manner.
Strong working knowledge of office procedures and protocols, and ensuring that the organization policies, rules, and regulations are followed properly.
Ensures commitment to discretion and company confidentiality.
Assist top executives by scheduling and arranging meetings, appointments, and organize multiple or complex short and long term calendars.
Review, update and maintain a general filing system (hard copy and electronic) for all data shared/variety of files accordingly are accurate (e.g. tender documents, tender addendum, tender circulars, etc.) produced by technical teams, projects, departments or client are stored and backed up and any retention policies are followed to facilitate timely project completion while performing multiple tasks simultaneously.
Handle, prioritize and disseminating all outgoing or incoming correspondence (e mail, memos, letters, agendas, faxes, forms etc.) and other information to all levels of the project team/entire organization and potentially external parties.
Undertaking research, gathering information, as well as sorting and categorizing it accordingly.
Prepare statistical reports, spreadsheets and presentations accurately and swiftly.
Sending request for quotation (RFQ) for all company tender projects specially Electrical RFQ’s to local & international suppliers and vendors to gather quotation.
Prepares BOQ drafts (Bill of quantities) with formulas.
Assist Tender Team for Pricing Evaluations.
Provide support in preparing documentation for tender close offs.
Regularly update certain reports for the executive (staff allocation, RFQ's and Tender Register.
Managing and updating Company Registrations.
Screening and prioritizing phone calls and emails with professionalism.
Responding to the client and customer inquiries on a timely basis and providing a general support with detailed information about the business and working nature of the organization wherever necessary.
Submit and reconcile expense reports.
Maintain company contact lists, yearly vacation plan, leave application and any HR related request.
Maintaining Office Supplies Inventory.
Perform other duties from time to time reasonably direct. May 2019 - Present
PERSONAL
Name
Maricor Rose Cuerdo
Address
Building No. 58, Street No. 844
Zone No. 66 Onaiza, Doha
0000 Doha
Phone number
50452084
*************@*****.***
Date of birth
18-09-1990
Place of birth
Philippines
Gender
Female
Nationality
Filipino
Marital status
Single
Driving licence
B auto/B1
https://www.linkedin.com/in/maricor-
rose-cuerdo-030b3363/
INTERESTS
Travelling
Sports
Designing (Interior/Fashion)
Photography & Photo Editing
Painting & Pencil Drawing
Real Estate Investment
Entrepreneur
Watching
Reading
Driving & Cars
Cooking
LANGUAGES
English
Tagalog (Filipino)
WORK EXPERIENCE
Executive Secretary
Bin Omran Trading & Contracting - Estimation Department, Doha Qatar
Supporting Provide administrative and clerical support to high level executives (COO, CEO, MD, Chairman Advisor, Estimation Manager) and entire departments or individuals, including writing correspondence, emailing, handling visitors, routing callers, and answering questions and requests to ensure that services are provided in an effective and efficient manner.
Strong working knowledge of office procedures and protocols, and ensuring that the organization policies, rules, and regulations are followed properly.
Ensures commitment to discretion and company confidentiality.
Assist top executives by scheduling and arranging meetings, appointments, and organize multiple or complex short and long term calendars.
Arrange manager’s travel schedule, appointments and reservation.
Review, update and maintain a general filing system (hard copy and electronic) for all data shared/variety of files accordingly are accurate (e.g. tender documents, tender addendum, tender circulars, etc.) produced by technical teams, projects, departments or client are stored and backed up and any retention policies are followed to facilitate timely project completion while performing multiple tasks simultaneously.
Handle, prioritize and disseminating all outgoing or incoming correspondence (e mail, memos, letters, agendas, faxes, forms etc.) and other information to all levels of the project team/entire organization and potentially external parties.
Undertaking research, gathering information, as well as sorting and categorizing it accordingly.
Prepares BOQ drafts (Bill of quantities) with formulas.
Provide support in preparing documentation for tender close offs.
Regularly update certain reports for the executive (staff allocation, Equipment Allocation, and Tender Register).
Managing and updating Company Registrations.
Screening and prioritizing phone calls and emails with professionalism.
Responding to the client and customer inquiries on a timely basis and providing a general support with detailed information about the business and working nature of the organization wherever necessary.
Submit and reconcile expense reports.
Maintain company contact lists, yearly vacation plan, leave application and any HR related request.
Maintaining Office Supplies Inventory.
Perform other duties from time to time reasonably direct. Apr 2016 - May 2019
Admin/Procurement Assistant
Integral Food Services, Doha
Supporting Provide administrative and clerical support to high level executives (MD, COO, and all department heads) and entire departments or individuals, including writing correspondence, emailing, handling visitors, routing callers, and answering questions and requests to ensure that services are provided in an effective and efficient manner.
Front liner for IFS Group of companies (Integral Food Services WLL (IFS Qatar), Integral Steel Works (ISW), Global Venture Group (GVG), Global Décor, Integral IT Solutions (IITS), Global Food Trading (GFT), Global Hospitality & Restaurant Development (GHRD), & Quinn & McGrath Global WLL (Q&M Global) outside Qatar: Integral Food Services LLC (IFS UAE), & IFS Vending Solutions. Managing 15 retail food brands/franchise & over 30 retail outlets.
Preparing LPO's (Local Purchase Orders), IPO's (International Purchase Orders),CPO (Cash Purchase Orders).
Observed systematic and follows company procedures, especially in accordance of processing IPO, CPO, & IPO to meet company & suppliers Nov 2012 - Jan 2016
demand.
Receiving invoices and statement of accounts with the approval of the concern person.
Daily monitor customer's feedback of 15 retail food brands/franchise & over 30 retail outlets via email and reports to the concern Operations Manager.
Monitors and updates Head Office Staff monthly Birthday Celebrants, New Head Office Staff, and Company Directory.
Act as an Event Decorator for Head Office gatherings, e.g. Birthdays, & Company Get Together Party.
Strong working knowledge of office procedures and protocols, and ensuring that the organization policies, rules, and regulations are followed properly.
Ensures commitment to discretion and company confidentiality.
Assist top executives by scheduling and arranging meetings, appointments, and organize multiple or complex short and long term calendars.
Review, update and maintain a general filing system (hard copy and electronic) for all data shared/variety of files accordingly are accurate, stored and backed up and any retention policies are followed while performing multiple tasks simultaneously.
Screening and prioritizing phone calls and emails with professionalism.
Responding to the client and customer inquiries on a timely basis and providing a general support with detailed information about the business and working nature of the organization wherever necessary.
Maintain company contact lists.
Perform other duties from time to time reasonably direct. Front Office Staff
Hotel Veniz, Philippines
Greet customers and answer their questions in a friendly, conversational manner.
Receive reservations for accommodation from clients, either in person, online or by telephone, fax or email.
Take guests' details and allocate their rooms.
Talk to transport carriers (such as airlines, bus companies and rental car agencies) to make and confirm travel arrangements for guests.
Inform guests of the hotel/motel's services and facilities, policies and procedures.
Provide tourist information to guests
Make reservations for sightseeing tours, restaurants, the cinema and live entertainment.
Deal with enquiries and requests from guests.
Take messages for guests.
Finalize guests' bills and issue receipts upon payment.
Arrange accommodation for guests travelling to other destinations.
Perform cashier duties, night audit and exchange foreign currency.
Place guests' possessions in a safe if requested.
Coordinate the cleaning of guests' personal laundry, shoe shining and room service deliveries.
Follow in house procedures to help ensure the security of guests and employees.
Perform general secretarial duties, such as preparing correspondence and attending to a switchboard.
Ensures that the lobby area is clean, neat and free of clutter.
Makes sure that magazines are in the correct place, there is no litter that any cups or glasses are collected and cleaned and the desk is clutter free.
Responsible for restocking any brochures or commonly used forms in the front desk area.
Part of the problem solving is to anticipate issues before they happen.
Handles guest queries as well guest complaints and resolve at fastest possible way.
Mar 2011 - Mar 2012
Maintained company confidentiality safe and secured.
Ability to have a marketing strategy at all times Bachelor of Science in Hospitality and Tourism Management Saint Louis University, Philippines
Major in Travel and Tours Management, Minor in Hotel, Restaurant, Resort Management
Top 85 Dean's Lister in College of Accountancy and Commerce with an average of 88.72% (2009 2010)
Top 87 Dean's Lister College of Accountancy and Commerce with an average of 89.56% (2009 2010)
Head in managing group class in:
Culinary Arts and Science (food selection, preparation and preservation)
Asian Cuisine
Food and Beverage Service procedures/ Bar and
Beverage Management
Banquet, Functions and Catering Service procedures and Management
International/ Classical and Western Cuisine
Jun 2007 - Mar 2011
Secondary
Holy Spirit Academy of Bangued, Philippines
Higher section & one of the Top 15 student in class
Volunteer Catechist Award (2007)
Jun 2003 - Mar 2007
Primary
Garreta Elementary School, Philippines
Class Valedictorian (Prep 6th Grade except 1st grade 2nd Honor Jun 1997 - Mar 2003
Madhu Gowda
Bin Omran Trading &
Contracting
Mary Ann Beneto
Integral Food Services
Asgar Shaikh
Integral Food Services
Customer Service &
Interpersonal
Administrative & Office
Coordination
Organizational & Planning
Attention to detail & Problem
solving
Time & Stress Management
EDUCATION AND QUALIFICATIONS
REFERENCES
SKILLS
Communication (written &
verbal)
Integrity and confidentiality
Office Management System &
procedures
Culture-oriented & dynamic
team player
Quick Learner & Flexible for
change
Self-motivated, proactive and
take initiative
Multitasking & work well under
pressure
Computer literate & Technical
Skills
Punctuality & time-keeping
Hardworking and enthusiastic
Friendly & Smiling Face
Major Achievements
Initiative Award (Hotel Veniz Dec. 21, 2011)
Top 85 Dean's Lister in College of Accountancy and Commerce with an average of 88.72% (2009 2010)
Top 87 Dean's Lister College of Accountancy and Commerce with an average of 89.56% (2009 2010)
Volunteer Catechist Award (2007)
Class Valedictorian (Prep 6th Grade except 1st grade 2nd Honor)
Ability to anticipate and address the needs of senior and perform all administrative tasks necessary to ensure our company’s workflow runs at maximum efficiency. Proficiency in MS Office experience with Microsoft Outlook, and Microsoft Word
Assertive but polite in the face of conflicting demands
Ability to maintain an accurate calendar
Ability to work with minimal supervision and direction
Tour guiding
Floral arrangement
Banquet management
Culinary (International/ Classical and Western Cuisine)
Event Management
Arts & Decorations
Designing
ACHIEVEMENTS
OTHER SKILLS
Contact this candidate