Venugopal Sajja

Professional Summary

Over ** year's period of time individually grown from QA analyst to QA Manager, A determined, enthusiastic, technically inclined, goal-oriented professional, with a long track record of delivering QA Services and Solutions according to Client needs. Managed large scale retail projects at account level, ensured right services offered to large and complex projects for customer organizations. Possess extensive background in quality assurance as a QA Manager, test lead, test coordinator, senior quality assurance analyst and test analyst across variety of projects and environments with onsite-offshore coordination. Enthusiastic to apply leadership and mentoring roles in the creation and execution of QA testing processes, test strategies, test plans, bug tracking, Traceability matrix in testing,Test Reporting and automation frame works. Interested in pursuing a challenging career to effectively utilize knowledge and expertise gained from various functional and business area that are not limited to medical devices, finance, retail, manufacturing, banking and healthcare Domains.

Armed with strong quality assurance experience in both manual and automation testing.

Adept at defining, implementing, and facilitating information gathering sessions for system requirements, design, development, testing and implementation.

Comfortable at working independently within competitive settings; highly capable of applying innovative methods, procedures, and systems to identify and solve problems.

Recognized for solid project management skills to consistently deliver small, complex, large-scale projects on time and within budget using multiple technologies.

Known for pioneering process improvement strategies and for utilizing excellent business acumen.

On the whole ensured client needs are satisfied that are not limited to technical challenges, business needs and operational challenges within budget and specified period of time

Accomplishments

Introduced and implemented best testing strategies and streamlined processes with developing activities to reduce testing redundancy and risks leading to 45% efficiency gain across multiple projects

Responsible for providing a portfolio of IT, software and technology services that meet the needs of clients. Also in charge of ensuring that the delivery of advanced technologies and solutions is done with a professional, honest and personalized service approach

Managed the development of regression scripts and regression test suite (manual and automated) across various applications that led in cost reduction by 40%

Successfully managed a diverse range of projects from conception through implementation

Managed multiple manual and automated test efforts for QA, directed changes to test methodology and defect management systems

Developed standard testing metrics, reporting, creating and implementation of application test strategies and test plans

Designed testing templates corresponding to large small and support projects within the team in order to streamline tracking of test management process

Developed and cultivated working relationship with client development, operations, and quality teams as well as with third party vendors regarding project-related information as necessary

Facilitated quality assurance initiatives for applications that minimized the number of issues reported at client end

Exemplified solid background in IT test management through planning, authoring, execution, and reporting

Conducted preliminary data discovery, analysis, mapping, and design schema analysis reports

Prepared and presented project plans and cost benefit analyses to appropriate stakeholders, executives and senior management

During the course of QA Journey worked with Automation Teams in developing frameworks and also worked on Building Automation Teams as and when required in QA Process

Development of QA Process from Scratch both in Agile/Scrum and Waterfall Methodologies

Work History

HSA Bank - QA Team Lead

Milwaukee, WI

02/2015 - Current

Led creation from ground-up of dedicated QA team and contributed to the development of QA processes . This involved overseeing, developing, implementing, maintaining and enhancing test plans, scripts and methodologies to ensure comprehensive testing and compliance with system specifications. Used strong interpersonal and technical skills to work effectively and efficiently with members of all related IT teams and business partners by providing guidance,training, work direction, and leadership to other team members throughout testing process. This included:

Working in both Waterfall and Agile/Scrum methodologies

Developing QA Run book

Coordinating with Release Management on testing artifacts for Change Control process

Coordinating with other members of QA, BA, and OPS teams during testing all phases and throughout SDLC and until product or project goes to production

Ensuring team meets all project deadlines

Reviewing QA Test cases and Defect Tracking process

Assisting in Project Planning, Resource Planning, Testing Time lines, Defect metrics, change requests, to support projects

Played significant role in planning and developing Proof of Concept for QA Automation and presenting it to Management

Developing defining, and implementing testing strategies and processes corresponding to needs of systems, environments, and projects

Participating in meetings as and when needed and providing valuable input to process improvements

Mentoring QA Team when needed (including Weekly QA Meetings)

Developed QA Process templates,Test Strategy plan,Test Cases,Performed Web services Testing and Single Sign On Testing and developed Road map to projects Time lines

Providing Performance Reviews to QA Team members as and when requested by Management

Participated in Test case review meetings with QA, Clients and Business

Developed QA Process Improvements and managed end to end Project QA Delivery

Performing resource planning, interviews, project forecasts and estimations related to QA

Resolving QA Team issues related to internal/external departments

Participating in development of test cases and test executions as and when required

Helping QA Team in Test executions when they fall behind in delivering to expected Time lines

Connecture Inc. - QA Team Lead

Milwaukee, WI

02/2013 - 02/2015

As a QA Team Lead,delivered Web Services Software for the DC Health Connection. DC Health Link is an on-line marketplace created for individuals, families, small business owners and their employees in the District of Columbia to shop compare and select health insurance that meets their health needs and budgets. Managing QA Team and developed QA Practices and making sure right product is delivered to client and in right time.

Worked in both Agile and Waterfall methodology

Involved in Requirements walkthrough's and helped BA'S by identifying gaps in requirements and addressing them

Involved in Sprint Pre planning and planning meetings

Worked closely with product owner, business, Scrum Master, project management, development, business clients, and three road party vendors to improve product performance and reliability

Involved in Resource Planning, Interview process for building QA Team

Trained all team members on QA Process and given walkthrough on all functional areas of app

Developed QA Practices

Managed three QA Teams (Client, Onsite and offshore)

Developed Test Data, Test cases, Test bed and execution model

Managed and Coordinated with all QA Testing phases

Involved in Browser Compatibility Testing

Possessed extensive experience in coordinating the testing effort, responsible for test deliverables, status reporting to management, and issue of escalations

Supported in Backend data base verification

Developed Ad-hoc check list, Smoke Test check list and Regression Test list

Provided QA Estimates to CR and to Projects

Provided status reports to management as and when required

Provided QA Release notes to Client after completion of QA Internal testing

Involved in Defect Triage meetings with BA'S and Dev Team

Worked closely with client and coordinated all Testing efforts

Managed Q Team of 9 (Onsite,Client site and off shore)

Kohl's - QA Manager

Milwaukee, WI

09/2012 - 01/2013

Worked in E-commerce Team as QA Manager and managed approximately 12 members team with onsite/offshore, made significant contribution using Agile/Waterfall Testing methodologies

Responsibilities include managing all aspects of Systems Integration Testing process. Managed resource allocation and working closely with business community

Followed QCoE (Quality center of excellence) process throughout project lifecycle ensuring all required documentation, toll gates, sign-off, and environments were completed

Provide daily status reports outlining SIT testing progress to all stakeholders also involved in Project Audits

Facilitated daily defect meetings and provided insight to problem resolution

Monitor and maintain quality center to ensure all test scripts are in place and have business sign off

Preparation of System Test Strategy, Test Plan and effort estimation

Responsible for Resource planning, project forecasts, project estimations etc.Ensuring that projects are completed on time

Worked with both onsite and offshore teams and Participate in Post Test analysis and provide guidance to teams on improving Quality standards

We Energies - QA Manager

Milwaukee, WI

12/2011 - 09/2012

Managed Team of 6 members and made significant contribution in using Agile Testing methodology

Performed various duties, such as creating and providing test strategy, test estimates, test plans, test data, test cases, RTM, defect management system, Post Test analysis and reporting to help Project management team

Experienced and worked in all phases of testing. Provide oversight with backend verifications and facilitated daily check point meeting with QA team. Participated in Browser Compatibility Testing (Test lab) including functional, integration, batch and data conversion testing

Mentor and trained new employees on services, applications and on QA Process. Worked closely with product owner, business, Scrum Master, project management, development, business clients and three road party vendors to improve product performance and reliability, discuss issues, and evaluate product risks

Prepared summary reports for every Sprint to track test progress. Developed and submitted project quality assurance report to higher management, Resource planning and Project QA Delivery,Coordinating with Business and End Users for Pre prod Testing

Johnson Controls - QA Manager

Milwaukee, WI

01/2011 - 10/2011

As manager coordinated with resources to meet and exceed specific project goals and objectives

Managed Team of 40 members when Test Execution came into play

Led and supervised QA resources including offshore resources in India. Determined test criteria, acceptance criteria, exit criteria and test data while executing test cases. Held accountability in analyzing requirements given by business analysts and produced business scenarios based on requirements while getting sign off from business before test execution

Mapping traceability between requirements and test cases in Quality Center

As part of test execution, coordinated with 15 interface external teams during test execution for data flow process

Supervised and closely monitored testing progress throughout project. Ensured all phases of testing was in compliance with software development life cycle (SDLC) methodologies.Successfully launched testing standards in cooperation with testing teams on-site and offshore

Boston Scientific Corp - QA Test Lead

ST Paul, MN

02/2010 - 12/2010

Managed Team of 7 members,worked in Waterfall methodology

Took responsibility in overseeing test estimates and resource planning for multiple projects, coordinated with onsite and offshore teams in developing test strategy and test case planning and reviewing with clients

Performed project risk analysis in compliance with risk management plan and collaborated with FDA Audits

Conducted manual testing through importing different document types in CDC Web top and ensured that document was in document-level security compliance and study-level security assigned

Utilized defect tracking and reporting tools, including remedy and Rational Clear Quest, submitted to management daily report on defects tracking.Conceptualized designs, business rules, and specifications, established high level test scenarios based on requirements to cover complete functionality

Talx Corporation - QA Team Lead

St Louis, MO

03/2009 - 12/2009

Managed Team of 6 memebers and made significant contribution for Agile Testing methodology, developed test strategy document, test plans and also took part in test execution as well as summary reports

Took charge of overseeing QA project management Planning. Coordinated resources to meet and exceed specific project goals and objectives

Performed back end testing using SQL queries to verify data integrity of database. Supervised xml and fixed length files to alter and upload test data. Worked with onsite and offshore Teams

Northwestern Mutual Life Insurance Company - QA Team Lead

Milwaukee, WI

01/2001 - 01/2009

Developed test strategy, test plans and Test data, provided test estimates, post-test analysis, test execution and tracking test efforts

Worked on Test Automation Frameworks as well as worked on different databases, such as Oracle, Sybase, SQL Server, and DB2 as well as languages, such as SQL and PL/SQL

Coordinated on large, medium, small, and supports projects. Developed and maintained working relationship with business analysts, business clients, and development and support teams across all stages of project from requirements analysis to warranty phase

Worked closely with business clients and managed all test activities, from creation of plans to preparation of automation scripts, through Rational Robot, QTP, Quality Center, Mainframe QA Hyper station and Building automation framework

Lead testing efforts between onsite and offshore teams... Provided technical and domain consultation across projects on high level designs, solutions, and test plan reviews

Created and implemented test scripts based on user specifications and organized test results through gap analysis between end user requirements and scripts being developed

Made Significant contributions to both manual and automation testing environment for more than 25 applications across various business domains

Led and mentor team members on test management Process including various applications across business domains.Served as liaison between development and testers and Business clients ensuring timely delivery of different testing milestones

Contributed in QA project management planning; organized and managed resources to bring about successful completion of specific project goals and objectives

Significantly boosted insurance domain knowledge, specifically on functional areas and Business domain of Policy Owner Services (POS), Mutual Fund Accounting, Investments, and U Life Services.Made significant process changes to various types of insurance product, such as Life Insurance, Disability Insurance (DI) and Long Term Care

Successfully led execution of XP/VISTA Migration projects, including VB, JAVA and .NET, SIEBEL, and Mainframe related projects through end-to-end testing with different Business Domains

Applied in-depth knowledge with Mainframe JCL'S on Data Collection, Data compares and Data back out and also worked on end to end Batch Testing using Mainframe

Delegated task to all testing Team members and ensured all of them have sufficient work in project.Played significant role as single point of contact between development and testers, analyzed various reports prepared by test engineers and ensured timely delivery of different testing milestones

Gained hand-on technical knowledge of Build and Deployment on UNIX as well as JCL.Established process improvements through risk-based testing approaches as well as interim reviews with business—benefits were realized in form of lower defect counts and 100% test coverage of all requirements

Earlier Career

QA Analyst, WAL-MART, BENTONVILLE, AR, Jul 2000–Nov 2000

QA Analyst, MVP HEALTHCARE, SCHENECTADY, NY, Dec 1999–Jun 2000

QA Analyst, CIGNA HEALTHCARE, INC., PHILADELPHIA, PA, Mar 1999–Nov 1999

QA Analyst, FLEET BOSTON, BOSTON, MA, Dec 1998–Feb 1999

adjoxl@r.postjobfree.com

414-***-****

Franklin, WI 53132

Key Strengths

Black Box Testing,Database Testing,Functionality Testing,GUI Testing, Main Frame Testing,Manual Testing,Performance Testing,Regression Testing, Batch Testing,Integration Testing,Security Testing,System Testing,Unit Testing,Web Services Testing,Single Sign on Testing,White Box Testing Data Migration, Software Development Life Cycle (SDLC) Models,Test Cases,Test Plans and Test Strategy,Test Scripts,Testing Methodology,User Acceptance Testing, AutomationTesting,Developing QA Teams,Mentoring QA Team,Developing QA Process end to end,Change control Management Process and Release Management,Training and Presentations,Documentation and reporting,Project coordination,Team development,Best practices and methodologies,Timeline management,Software life cycles,Team management

Technical Proficiency

TESTING TOOLS- Rational Robot, Rational Test Manager, Rational Clear Quest, Quality Center, Test Director, Win Runner, Quick Test Professional, QA Hyper station, Load Runner, Silk Test, Remedy, Soap UI Pro and JIRA

LANGUAGES- C, C#, SQL, ASP, VB, VB Script, Java, and JavaScript

SCRIPTING LANGUAGES- VB, SQA Basic, and Shell Script (bash, korn, and tcsh)

SERVERS- IBM WebSphere, IIS, Citrix, WebLogic 6.0, iPlanet, and Apache Server

DATABASE- DB2, MS Access, MS-SQL Server, and Oracle

WEB TECHNOLOGIES- HTML, DHTML, XML, Java, ASP. Net, and ADO

PACKAGES-MS-Office, MS-Project, and MS-Visual Studio

OPERATING SYSTEM- MVS, MS-DOS, Windows 98/NT/2000/XP/Vista, and UNIX (Solaris/Linux)

PROTOCOLS -TCP/IP, UDP, FTP, SOAP, and HTTP

OTHERS- Fund Station, Amarta, Siebel 6.0/7.7/8.1, AS/400, PeopleSoft, Princeton Tool, PVCS, Change Man ZMF, Microsoft Visual Studio(TFS), Data warehouse (Informatica), Share Point, Tivoli, UML, Documentum, and WMQ Tool

Education

Karnatak University

India

Bachelor of Engineering: Chemical Engineering

INFO-Tech

Hyd

Post Gradudate Diploma in Management Information

Certification

Hyd

Certified Quality Auditor (ISO-9000 Standards)

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