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Sales Manager

Location:
Lagos, Nigeria
Salary:
400000
Posted:
January 25, 2021

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Resume:

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ADESANYA, EZEKIEL OLUMIDE – BSc (Hons), ACIB

Mobile: 080********; 080********.

Home address: Block 49,Plot 1201, Federal Government Housing Estate,Aboru, Iyana-Ipaja, Lagos Email:adjow5@r.postjobfree.com ; adjow5@r.postjobfree.com PROFILE:

I am an experienced and result oriented Business and Management professional with a demonstrated history of working in the financial services and Information Technology Industries in Nigeria. I am skilled in business operational process re- engineering and Improvement; Project Management and execution (PRINCE2 and AGILE SCRUM Methodologies); Business analysis and requirement elicitation; stakeholder engagement and management;; business development and sales, Interpersonal and C-Level Executive Relationship Management. I have proficiency in delivering exceptional and excellent customer service coupled with collaborative and transparent leadership capabilities. As a team player, I have acted in several capacities across different business climate, gathering requirement with Senior Level stakeholders in clarifying scope as well as performing SWOT and GAP analysis in order to improve business processes.

With great communication and leadership skills, I had managed teams of 10-20 persons and built productive relationships, resolved complex issues and won customer loyalty, while paying attention to details and giving clients a professional experience. I am an excellent negotiator and team player, natural in building relationships with clients, internal teams and vendors.

CAREER HISTORY:

Almond Media UK, (Contract & Remote work structure) June 2020 till date Role: Project Manager/Business Analyst

Responsibilities:

Manage requirements gathering workshop for project/product delivery life cycle.

Create and manage the BA work plan throughout lifecycle of projects

Engage closely with Product Owner on project bids, preparing proposals and business case documents.

Work and engage closely with senior level stakeholders in requirements gathering and project scoping, SWOT and GAP analysis in producing Solutions Requirement Specification.

Create Use case documents, Business Requirement Documents, Process Maps and Wireframes to help aid easy agile solutions developments.

Assessed impact of Almond Media business processes on users and stakeholders and evaluate potential areas for improvement.

Researched competitors to build report of rising trends in the training market.

Drafted a project proposal for every new business objective.

Created detailed requirement reports from research of Functional and Non-Functional requirements for review by the development team.

Created workflow diagrams and Gantt charts to clearly demonstrate project processes and timelines.

Performed detailed assessments of risks to determine constraints and develop mitigation strategies.

Gathered requirements, defined scope, allocate resources and established schedules, meeting project demands.

Maintain tactical control of project budgets and timelines to keep teams on-task and achieve schedule targets.

Collaborated on all stages of systems development lifecycle, from requirements gathering to production releases.

Developed wireframes, site maps and content inventories for new website designs.

Prepared detailed reports weekly on updates to project specifications, progress, identified conflicts and team activities.

Acted as the proxy between the Business Team and the Technical delivery team. 2

Supported the testing team with Acceptance Criteria, Test Scenarios to enable easy development of requirements

Identified Operational gaps leveraging in-depth analysis, and implemented resourceful resolution leading to maximized growth as well as business performance.

Engage with senior level stakeholders on defining and clarifying scope

Define, monitor and drive KPIs for projects, ensuring maximum efficiency, reliability and scalability through lessons learned.

Achievements:

Using a strong mix of agile scrum and Prince2, I virtually led the development and testing of an online market place solution for a car sales and hiring business in United Kingdom by working with Product Owner and cross functional technical team members in delivering maximum business value that redefined the sales and marketing process of the client business with improved sales volumes and reduction in cost of sales and operation. Software Business Solution Consulting. February 2020 till date Role: Business Development Executive/Business Analyst. Responsibilities:

Liaise with team members to develop and implement business development strategy for a defined territory.

Coordinate with team members and clients to identify business development opportunities with existing and new clients.

Work with the team to achieve short and long term revenue and profit growth.

Worked closely with senior level stakeholders in requirements gathering and project scoping; producing the Solutions Requirement Specification.

Draft proposals, bids, brochures and various other business informational letters.

Attend client conferences and meetings in order to network with new and existing contacts.

Establish strong customer relationship by providing accurate and timely information to customers regarding inquiries such as products, pricing, quotes and issues/concerns.

Conduct market competitive analysis to develop road map and sales strategy to secure new business.

Generate leads through professional networking and cold calling techniques.

Demonstrate understanding of prospects needs and effectively communicate value proposition to prospects.

Responsible for qualifying leads from companies designated to me.

Respond to requests for proposals, and prepare and deliver effective proposals to clients. Sterling Bank Plc. April 2019 -November 2019

Role: Relationship Manager, Retail and Consumer Banking Group. Responsibilities:

Explain, promote and sell a range of appropriate Bank’s product offerings and solutions that meet the financial needs of small, medium businesses and Individual customers. Selling includes acquiring and opening of new Business and Individual accounts.

Cross-selling additional products such as SPECTA, i-Invest, Doubble to existing customers.

Identifying sales leads for associate company stakeholders e.g. Vehicle and Asset Finance; Distributors Finance; Secured and Unsecured Overdraft Facility, Term Loan; Import Finance Facilities, Electronic Banking; Cards; etc.

Mining existing customer data to identify expansion and/or additional business opportunities.

Performing a liaison role between customers and back-office service fulfillment and credit functions. 3

Educating clients regarding the parameters and routine procedures governing standard SME product and service offerings to ensure the correct customer behaviour and product usage.

Adhering to record keeping requirements as outlined by CBN and the Nigeria Financial Intelligence Unit (NFIU).

Coordinating the affairs and providing Leadership to group of Direct Sales Associate to optimize the group sales effort for profit Maximization.

Achievements:

o Responsible for the initiation and coordination of the engagement process of Friesland Campina WAMCO Nigeria Plc major Distributors with Sterling Bank Plc. This resulted into growth in Business portfolio of the bank by N450m

(Four Hundred and Fifty Million Naira only) in the space of 3 months of Joining the Bank. o Responsible for the Initiation and coordination of the engagement process between Vedic Life care Hospital Limited and Sterling Bank Plc which resulted into initiating the process for financing the Hospital expansion project to the tune of N500m (Five Hundred Million Naira Only).

o Responsible for the initiation of strategic partnership of Sterling Bank with Health plus Pharmaceutical limited; a leading and largest network of Pharmaceutical Retail stores in Nigeria. This partnership was entered into to launch the parties involved into multi million Naira partnership deals with resultant presence all over Nigeria. UBA Group, Lagos February 2014 – January 2019

Role: Relationship Manager/Profit Centre Manager

Duties:

Conducting need analysis of individuals, small and medium scale businesses and recommending suitable products to meet the needs

Implementation of new products, services and processes devised by the bank vis-a-vis opportunities in the local environment.

Representation of the bank within the wider community and building relevant contacts and relationships.

Aggressively market the bank's products to ensure favourable market response and optimum build-up of revenue.

Discussing the financial requirements of and providing financial advice to personal and business clients.

Assessing and reviewing business and personal financial circumstances to mine opportunities of the bank products and services.

Deposit mobilisation, business development and driving branch balance sheet growth.

Management of existing customers’ relationship to cultivate loyalty and drive profitability growth.

Educate new and existing customers on different variants of the bank products, services and transactional channels.

Prepare documentation on the creation of risk assets to increase business office profitability.

Making calls and visiting business customers as well as attending meetings with different business stakeholders and implementing the delivery of marketing strategies and targets.

Building a productive relationship with both internal and external stakeholders to enhance efficiency in business operations of existing corporate and prospective clients.

Providing Leadership Support and periodic training to the Service support team members to ensure maintenance of excellent customer service delivery and acceptable Service Level Agreement. Achievements:

o Instrumental to the strategic partnership and coordination of engagement process between Healthplus pharmaceutical Ltd, an Organization with global turnover of N5b (Five Billion Naira) with United Bank for Africa Group Plc. This resulted into fund mobilization growth of over N700m (Seven Hundred Million Naira) within a space of 6 months of partnership..

o Responsible for establishing the relationship between Restorium Capital Ltd with annual global business turnover of two billion naira with United Bank for Africa Group Plc. Restorium Capital Limited is an investment banking and 4

project Development firm that specializes in providing comprehensive and Capital raising services to a diverse clientele base in Nigeria and African market.

o Responsible for establishing the relationship between Crestage Limited with United Bank for Africa Plc. Crestage Limited is an Information Technology and Consulting firm that provides innovative technology solutions to the Financial Services, Energy, Public and the Retail sectors in the West African market. o Responsible for establishing the relationship between Jorg Technologies Ltd with United Bank for Africa Plc. JORG Technologies is a mobile application development and software solutions company with interests in Banking, Telecommunications, Health- care, Engineering, Education and Entertainment Industries. JORG Technologies is the parent company of 'Nairabox', a new banking application which allows you spend, save and send money with other amazing social features.

Stanbic IBTC Bank Plc, Lagos April 2012 – January 2014 Role: Personal/Private Banker.

Responsibilities:

Conduct needs analyses with all new and existing high net worth clients to ensure that product opportunities are tailored to meet their needs.

Proactively manage the portfolio of client to maximize revenue.

Provide a responsive service to clients in the portfolio to ensure that queries, problems and transactional banking requests are attended to quickly and efficiently.

Establish, build and strengthen relationships with customers to cultivate loyalty.

Educate clients on the value of using self-servicing banking channels (ATM, Internet banking & mobile money).

Ensure that customers are well informed on lending application processes (vehicle finance, home loan, overdraft, credit cards, personal loans etc.)

Motivate and prepare financial loan applications for credit, taking into account the risk implications of client income segment, as per credit requirements

Cross-selling of new bank’s product to existing and new customers.

Manage credit and operational risks in accordance with laid down policies and procedures. Accion Microfinance Bank Nigeria Limited, Lagos October 2011 – March 2012 Role: Loan/Credit Officer.

Duties:

Build and maintain portfolio of quality clients rapidly and consistently to reach target portfolio within assigned period.

Liaise with community organizations, business associations, and individual entrepreneurs.

Identify potential clients.

Sensitize potential clients on all aspects of the loan program: procedures to apply, the terms and conditions, the incentives for good performance, and penalties for late repayment and default.

Develop an accurate evaluation of each client’s capacity and willingness to repay the requested loan.

Correctly complete loan application and evaluation process

Arrange and undertake business site visits.

Verify and cross-check all information relevant to the loan application and evaluation.

Evaluate the willingness and capacity to repay of the client.

Ensure an appropriate guarantee is in place and documented.

Determine and present loan terms and conditions to credit committee.

Participate in credit committees providing input on other members? loan proposals. 5

NYSC ProgrammeCommunity Grammar School Irawo, Oyo State 2009 to 2010 Duties:

Taught economics in senior secondary school.

ACADEMIC QUALIFICATION

Master of Business Administration (M.B.A) Finance, 2022(In View) Obafemi Awolowo University, Ile Ife, Osun State

BSc (Hons) Banking and Finance, 2008

Olabisi Onabanjo University, Ago-Iwoye, Ogun State PROFESSIONAL TRAINING AND CERTIFICATIONS

Intermediate Certificate in Project Management and Business Analytic 2020 Almond Career Training Institute, United Kingdom.

Business Analysis Certification Program -The Competencies 2020 International Institute of Business Analysis (IIBA)

PMP Virtual Class: Project Scope Management. 2020 Career Sprint Canada

Product Master Class: How to build Digital Product. 2020 Product School Inc. USA.

Scrum Fundamentals Certification 2020

ScrumStudy

Associate Membership (ACIB) 2009

Chartered Institute of Bankers in Nigeria (CIBN) - SKILLS AND COMPETENCIES:

Project Management and Business Analytic Skills (PRINCE2, AGILE SCRUM methodologies of Project and Program management and execution).

Project Management Software: Jira, Trello, Basecamp, draw.io etc.

Competent with Microsoft Office suite (i.e. Word, Excel, Outlook, Power Point, Team, Azure, Skype, Visio). Also competent with the use of Internet, Intranet and Extranet, Finacle 7 and 10 Banking application.

Selling/Marketing Skills

Credit Appraisal and Analyses

Interpersonal Relationship and C-Level Relationship Management Skills

Negotiation Skills

Risk Management and Mitigation

HOBBIES

I enjoy motivational speaking, listening to music, watching inspirational movies and speeches, *reading, travelling and meeting new people.

REFERENCES

Available upon request



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