Professional Resume

Gaynor Nel

POSITION

APPLIED FOR: OFFICE ASSISTANT, RECEPTIONIST, OFFICE ADMINISTRATOR, SECRETARY PERSONAL DETAILS

CONTACT DETAILS: CELL: +27-84-225*-*** HOME:

E-MAIL ADDRESS: adjopp@r.postjobfree.com

ADDRESS: 334 Freesia Avenue, Mossel Bay, Western Cape ID NO. 690-***-**** 088 AGE: 51

NATIONALITY: South African GENDER: Female

MARITAL STATUS: Married DEPENDANTS: None

TRANSPORT: CODE: B / 08 OWN: YES NO

LANGUAGE(S): English & Afrikaans

AVAILABILITY: Immediately

CURRENT

REMUNERATION: None

EXPECTED

REMUNERATION:

CAREER SUMMARY

I am a confident, reliable and well organized individual with discretion and diplomacy being further acquired skills. My attention to detail and accuracy is exceptional. I have excellent communication and customer service skills. I have a good working knowledge of MS office applications. Being part of a team my great interpersonal skills are displayed. I do have an ability to communicate with people at all levels of a company. CURRICULUM VITAE

LAST UPDATED: JANUARY 25, 2021

EDUCATION

Milner High School Grade 12 / Senior Certificate 1986 Pretoria Technicon National Secretarial Certificate 1987 CAREER HISTORY

Logicalis UK Limited

Contracts Administrator

Active monitoring of the Departments order dashboard to pick up own allocated customer orders.

Processing of new, addition and renewal orders within agreed SLA.

Maintaining accurate records on the contracts database (Service Now) and the Cisco system.

Accurate and timely creation & submission of supplier purchase orders.

Maintaining accurate records of all correspondence and financial transactions for each contract.

Liaising closely with the Order Management Team & Sales Administration.

Ensuring Welcome Packs are issued to customers.

Actively working in real time in the CRM system ensuring all relevant contract information is captured.

To answer ad hoc queries from the Service Desk and Sales Team.

Ensuring that peer checking is carried out within agreed SLA. Reason for leaving: Returned to SA.

07/2016

-

09/2018

SIG Insulation

Administrator Assistant – Heathrow (10/2012 – 07/2016)

Ensuring the sales department and senior management team have full administrative support, to ensure smooth and consistent working practices.

Instrumental in preparing for our bi-annual Quality Assurance audit. Implementing any recommended issues that need to be addressed eg. New starters - data protection, training of processes to maintain ISO 9001.

Achieving targets set during PDR have met with consistency and some cases exceeded.

Responsible for the daily reconciliation of cash sales and banking.

Investigating and resolving supplier and customer queries.

Booking in of goods received and ensuring that the ISO 9001 standards are adhered to.

Processing delivery notes and capturing POD's.

Processing of supplier purchase invoices and ensuring that payments are made within stipulated period.

Ensuring that all holiday and absences of the 45 staff members are recorded accurately and associated paperwork completed in full.

Forestry Service Certification (FSC) – completing of C018 & C019 sheets to comply with audit standards to retain ISO 9001 certification.

Upload and manage all data entry for supplier support documents, to ensure that we get the agreed rebates from the various suppliers. 09/2009

-

07/2016

Sales Force - updating mandatory price increases to customer accounts within specified time frames.

Maintaining the branch diary; distributing emails; post; filing.

Administering and the ordering of all stationery and kitchen consumables.

Responsible for testing of fire alarms and completion of weekly paperwork.

Completing permit to work forms for contractors on site.

Minute taker for the Health, Safety and environmental meetings.

Responsible for catering of in-house events.

Administrator Assistant – Cardiff (09/2009 – 09/2012)

Collect overnight reports and distribute to relevant staff.

Check previous days invoicing against sales report – rectify any discrepancies.

Process all delivery notes, scan and file daily.

Print cash reconciliation reports, do banking and petty cash and complete necessary paperwork.

Order stationery; answer incoming overflow sales calls.

Raising credit notes and dealing with POD requests. Reason for leaving: Better prospects.

Abacus Recruitment Agency

Administrator Assistant

Administrative duties in payroll department at Memory Lane.

Logging of employee information and dealing with general employee enquiries.

Reason for leaving: Part time job.

07/2009

-

09/2009

Cavalier Marketing Ltd

Sales Coordinator

Liaise with reps of both Cavalier Marketing & April Products to obtain orders.

Processing orders, checking stock availability.

Liaising with warehouse when goods to be dispatched; informing customer of delivery date.

Working with warehouse to arrange express deliveries.

Dealing with customer queries, filing, and switchboard.

Assisting with service calls ex: spare parts, guarantees, faulty product.

Assisting customers with product information.

Working on tradenet – access orders, invoicing.

Reason for leaving: Relocated from Yorkshire to Wales. 04/2007

-

02/2009

De Oude Kombuis Home

Industry & Gifts

Manager

Opening, closing of shop and all management tasks.

Daily cashing up, float control, petty cash.

Responsible for banking and weekly bank reconciliation.

Stock control and stock count.

Placing orders with suppliers, receiving and input of invoices.

Payment of creditors, and reconciling accounts.

Visit trade expo and purchasing gifts.

Employing staff; manage payroll duties.

Reason for leaving: Immigrated to the UK.

06/2004

-

07/2006

Wimpy

Owner / Manager

Ordering of stock, upholding correct stock levels.

Sourcing new suppliers, negotiating prices.

Matching, coding and batching invoices.

Weekly and monthly stock takes.

Cashing up of cashiers, balancing and banking of monies; updating sales spreadsheet.

Control of petty cash and reconciliation of bank statements.

Preparing of weekly budget; labour control.

Recruiting, appointing and induction of new staff.

Upholding staff records, absence & holiday for 25 permanent and approximately 15 temporary staff.

Responsible for all disciplinary procedures.

Responsible for all payroll duties.

Reason for leaving: Sold the business.

08/1999

-

01/2004

References:

First Referee:

NAME:

Chris Mann

POSITION:

Contracts Team Manager

COMPANY:

Logicalis UK Ltd

EMAIL:

adjopp@r.postjobfree.com

Second Referee:

NAME:

A. Daubney

POSITION:

Branch Manager

COMPANY:

SIG Insulations

EMAIL:

adjopp@r.postjobfree.com

Contact this candidate