DARSHAK PATEL

* ***** ******, ***** ****,

Wellington 6021

Mob: 020********

Email: adjolu@r.postjobfree.com

Personal Statement

To complete the work offered to me with full of enthusiasm and honesty, that provides an avenue for the Organization as well as my Professional growth. To apply my skills to achieve organizational objective, work in an innovative and challenging environment.

I am a reliable and trustworthy person who is able to multi-task, work as part of a team and most importantly inspire customers to make a purchase. I have recently completed a Dilpoma of Business Management at Tasman International Academy at level 5 and level 6.I am looking for a full time opportunity with a company that will not only challenge me to my full potential but also display my excellent customer service skills

Key Skills

•Customer service skills

•Ability to interact with multicultural customers and cater specific advertisement and product catalogues to them

•Strong commitment and work ethic

•Ability to create professional presentations

•Excellent keyboard skills and working knowledge of the Microsoft Suite

•Good time management skills

•Attention to detail and high level of accuracy

•Ability to multi-task and work under time constraints

•Effective verbal, listening and written communication skills

•Customer focus

•Ability to work as part of a team

•Computer skills- MS-Office

Communication skills

•Meeting and Greeting clients and visitors

•Answering phone calls taking and conveying messages and making appointments

•Ensure professionalism at all times

•Confident in meeting people and communicating verbally in English and Hindi

Work History

Assistant Manager, TAB

Upper hutt, Wellington

October 2019- Till date

Responsibilities

•Ensure the store is complying with the policies and standards.

•Create the roster to ensure adequate staff levels as business needs within wages budget.

•Maintaing office supplies, general filling and Stock control.

•Ensure the business policies and legisative laws are complied with.

•Provide a face -to-face customer and sales service to the customers by welcoming them,taking theirbets, providing them with the information on all TAB and gaming products, enrolling them in the customer database, selling and promoting the promotions activities, and managing cash and eftpos transactions

•Dealing with customer. Helping them with their complains and querrys.

OFFICE ADMIN, CORPORATE CLEANING –Wellington

March 2019 – October 2019

Responsibilities

•Providing support to the Director, whilst managing the day to day functions ofan office

•Document Preaparation, dairy management, document control and procedurecreation.

•Maintaing office supplies, general filling and some basic accounts.

•Dealing with customer via Email and phone call. Helping them with theircomplains and querrys.

•Liaise with the staff to ensure provision of top quality customer services.

•Listen to inquiries and complaints of customers.

•Working on daily schedule and deviding work to different team members.

MERCHANDISER, GOODMAN FIELDED– Auckland

November 2018 - March 2019.

Responsibilities

•Customer focussed to ensure a superb store presence of our product rangewithin designated customer stores.

•Making Displays and filling shelves

•Rotating stock

•Replenishing the shelves

•Checking tickets

•Building promotional product displays

•Following briefs and planograms

•Build strong relationships in store to establish your presence

Customer Service Representative, Dawson Superette & Lotto Store - Flatbush Road, Auckland

July 2017- November 2018

Responsibilities

•Providing support to the Manager, whilst managing the day to day functions of a store

•Maintaing office supplies, general filling and Stock control.

•Managing Till(counter) both EFTPOS, cash and LOTTO.

•Dealing with customer. Helping them with their complains and querrys.

•NZ Lotteries Training Certificate of Achievement in TOPS Course (one- day course)

Education

Diploma in Applied Buisness Level 5 & 6 [Advanced Management], New Zealand, Auckland,October,2017

Relevant papers include:

•Strategic Marketing

•Marketing Planning and control

•Business Process Management

•Business Research

Interests and Hobbies

Interested in travelling in new places and meeting new people. Listening music, playing games outdoor games.

Contact this candidate