Chattanooga, Tennessee

***** ******* ***** 423-***-****

adjold@r.postjobfree.com

OBJECTIVE

Expected Compensation: $18/Hour

EMPLOYMENT HISTORY

Estimating food and beverage costs;

Supervising inventory of food supplies, as well as equipment status, and ensuring the appropriate restocking and repairing;

Overseeing restaurant revenues, ensuring that the profit margin is acceptable, and adjusting prices of services accordingly;

Coordinating with kitchen staff, servers, and other restaurant teams in the preparation, organization, and execution of menus and other related activities;

Ensuring that all food preparation processes meet the pre-established quality, portion sizes, and sanitary standards;

Overseeing the cleaning processes of linen, dining room, kitchen, cutlery and all utensils; and in some cases, ensuring the establishment is properly locked up, as well as guaranteeing that all kitchen equipment such as stoves, grills, and ovens are properly shut and all systems switched off. 02/2015 - Present Front End Supervisor Aramark

Recruiting, training, supervising and appraising staff managing budgets

maintaining statistical and financial records

dealing with customer queries and complaints

overseeing pricing and stock control

maximising profitability and setting/meeting sales targets, including motivating staff to do so ensuring compliance with health and safety legislation preparing promotional materials and displays

liaising with head office

Stock shelves, racks cases, bins, and tables with new or transferred merchandise. 01/2013 - 02/2015 Supervisor United Grocery Outlet Provided excellent customer care and conflict resolution. Worked as an exceptional team player

Guaranteed quality of service through effective communication with customers Properly recorded, prepared and delivered meal orders Ensured restaurant cleanliness in accordance with Occupational Safety and Health Administration standards. Answer customer's questions about merchandise

advise customers on merchandise selection.

12/2010 - Present Crew Trainer Taco Bell

advise customers on merchandise selection.

Pack customer purchases in bags or cartons.

Take orders by punching them into the database and repeat orders to ensure accuracy Prepare orders when needed by constantly checking the order slip for accuracy Inform customers of any special or new deals that the company has introduced Maintained records of financial transactions by establishing accounts; posting transactions; ensure legal requirements compliance.

Developed system to account for financial transactions by establishing a chart of accounts; defining bookkeeping policies and procedures.

Maintained subsidiary accounts by verifying, allocating, and posting transactions. Balanced subsidiary accounts by reconciling entries. Maintained general ledger by transferring subsidiary account summaries. Balanced general ledger by preparing a trial balance; reconciling entries. Maintained historical records by filing documents. Prepared financial reports by collecting, analyzing, and summarizing account information and trends. Complied with federal, state, and local legal requirements by studying requirements; enforcing adherence to requirements; filing reports; advising management on needed actions. Contributed to team effort by accomplishing related results as needed. 09/1999 - 10/2000 Bookkeeper Walgreens

Assisted the Retail Store Manager in planning and implementing strategies to attract customers Coordinated daily customer service operations (e.g. sales processes, orders and payments) Track the progress of weekly, monthly, quarterly and annual objectives Monitor and maintain store inventory

Evaluated employee performance and identify hiring and training needs Supervised and motivated staff to perform their best Coach and support new and existing Sales Associates Monitor retail operating costs, budgets and resources Suggest sales training programs and techniques

Communicate with clients and evaluate their needs

Analyzed consumer behavior and adjust product positioning Handled complaints from customers

Research emerging products and use information to update the store’s merchandise Created reports, analyze and interpret retail data, like revenues, expenses and competition Conducted regular audits to ensure the store is functionable and presentable 10/2000 - 11/2010 Assistant Manager Walgreens

SKILLS & ABILITIES

Planning Communication Decision Making Delegation Problem Solving Advanced Advanced Advanced Advanced Advanced

Motivating Leadership Time Management

Advanced Expert Advanced

References

Vivian Harris

Retired

Friend

422-***-****

Tisha Whitison

Manager

Friend

423-***-****

Dyea Reese

Co Worker

Friend

423-***-****

Chattanooga, Tennessee

37341 SHANIKA OWENS 423-***-****

adjold@r.postjobfree.com

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