Assistant Office
Resume:
Soha Ahmed
** ********* **. ***. **** ***
North York, ON, M3N2Y5
adjoek@r.postjobfree.com
RESUME OBJECTIVE
A third year English lang. Major and Human Resources Management (HRM) Minor at York University with experience in both fields: 3+ years in tutoring both, struggling and advanced students and assisting with improving understanding and academic performance; Also experienced in working for the administration and registrations team for inter-school events. Excellent customer service knowledge from dealing, both via phone calls and meetings, with students and their parents. Passionate about helping customers and creating satisfying experiences. Flexible, creative and strengths in written and oral communication. A focused individual with ability to remain motivated in times of extreme pressure and keep others (whether my own students or project team members) motivated too, by trying different and innovative teaching or guiding styles. I readily accept challenges. With a friendly aptitude, detail-oriented approach, and quick problem-solving abilities, I can also work in any similar field where interacting, data recording, planning, and helping in office duties is involved!
SKILLS
●Adaptability
●Critical thinking
●Creative thinking
●Public speaking
●Time management
●Computer skills (MS Office, PowerPoint)
●Team player and independent
●Leadership, Planning, organization
●Interpersonal communication
●Personable + friendly
●High energy + patience
Bilingual in English and Urdu
EDUCATION
BACHELOR OF ARTS: Major/Minor English Language (Honours)/HRM, York University, North York, ON, 2018-2022
●Grades in first year: A+, A, B+, B, B
●Grades in second year: A, A, A, B+, B+, B+, B
●Golden Key International Honours Society Member from 2019
HIGH SCHOOL DIPLOMA, Cambridge International Examinations (CIE), The City School, Islamabad, Capital Territory, Pakistan 2018
●2013 - 2016: O-Levels (GCE), Pure sciences (Bio A+, Chem A+, Physics A) Compulsory subjects (English A+, Math A, Urdu Language A, Pakistan studies A, Religious studies A+)
●2016 - 2018: A-Levels (GCSE), Economics A, Business B, English Language B
●Received 100% scholarship both A-level years
●Participated as the host for many co-curricular events > Communication + Engaging skills
●Participated as Assistant Director in Registrations Team for largest inter-school debating event in the city : MUN (Model United Nations) > Data handling, Co-operation, Flexibility, Attentive listening (2018)
●Participated as debater representing Japan for school MUN > Articulate expression, knowledge (2017)
●Participated in the extracurricular Arts, Sports, Singing, Cooking Clubs > Creativity, knowledge
EXPERIENCE
PRIVATE TUTOR, SELF EMPLOYED, Islamabad, Pakistan 03/2014 - 09/2017
●Instructed a small group of students in all seven subjects for 3 years while studying in middle school (O-Levels) myself
●Developed handouts, study materials, and quizzes, bringing up their grades from D’s to B’s and A’s, while maintaining my own A’s in middle and high school (A-Levels)
●Built student confidence by using innovative and positive reinforcement techniques
●Devised unique lessons to meet individual needs
●Maximized support by remaining flexible and attending to students in class, study areas, and home environments
●Engaged students by keeping lessons entertaining to hold interest and encourage learning
●Organized fun, educational activities which allowed students to boost literacy and fluency skills through interactive discussions
●Held meetings with parents, obtained feedback from both, students and parents, to develop tutoring lessons focused on improving personalized teaching techniques and enhancing learning.
●Timely attended all sessions and maintained open hours for general availability other than the assigned paid hours.
VOLUNTEER TEAM LEADER, YORK UNIVERSITY, North York 16/11/2019
●Managed a group of ten peers on York University's full day Open House for welcoming, informing and guiding newcomers (high schoolers with family and friends).
●Instructed and kept motivated the team members to follow through with our highly difficult schedule even in extreme weather conditions.
●Made sure tasks and responsibilities were taken care of by the team and myself.
●Dealt with two troublesome team members professionally and positively to ensure no issues develop and escalate which could affect the experience of our guests.
●Everything I was learning in my HRM courses at York, I was applying in real life situations which even my peers pointed out - especially during this teamwork.
●Ensured all paperwork, sign-in sheets and sign-out sheets were filled and submitted to the director with my own hands.
●Took responsibility for all members’ actions and even well-being (gave them breaks and performed their duty for a short amount of time if they appeared too distressed because of the cold, brought snacks at intervals, etc.).
VOLUNTEER ASSISTANT DIRECTOR, The City School, Islamabad, Capital Territory, Pakistan 2018
●During the largest yearly event of debating called MUNiC (Model United Nations in City), I volunteered as a member for one of the Human resources teams and proved to be the most helpful member
●I was voted as Assistant Director for the Registrations team and ensured all data handling tasks via Excel and Word were done efficiently
●Made sure all team members complied with assigned tasks and motivated them when everyone was tired and overburdened
●Persevered and worked hard till the end of the event when even more new teams were registering beyond due dates.
Availability: Summer 2021 after which 24 credits left to graduate
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