LUCY WAIRIMU MUIRURI
Tel: 072*-***-*** Email: **************@*****.***
CAREER PROFILE SUMMARY
A compassionate and highly skilled healthcare assistant keen to work in a community setting and confident in providing personal care to all age groups. Has the ability to monitor and record vital signs and observations in line with professional standards. Ensures that every patient is supported and encouraged and that the dignity of patients is maintained at all times.
EDUCATION AND PROFESSIONAL BACKGROUND
March 2022 – Sept 2022Healthcare assistant course; Metropolitan Hospital
April-June: Computer for school Kenya (CFSK)
June 2016 – Dec 2017: NIBS Technical College; Diploma in Hospitality Management
2012 – 2015: Nyakahura Secondary School; K.C.S.E
2000 – 2011: Vision Primary School; K.C.P.E KEY SKILLS AND COMPETENCIES ACQUIRED
Interpersonal skills: I know how to effectively deal with people and setting time aside to get to know team members on both a personal and professional level, through social activities or teambuilding training, while still maintaining professional boundaries.
Nursing assistant: Can perform a variety of tasks including nursing assessments, assigning/scheduling CNA's to clients, staff education, and quality assurance.
Health Care: Provide exceptional Home Health Care with minimal or no managerial supervision.
Patient Care: : Maintain records of patient care, condition, progress, or problems to report and discuss with family and co-workers; Communicate timely and accurate information for the patient care to the assigned nurse practitioner and doctors in a verbal format.
Customer Service : Provide General health and contraceptive information to clients and perform clerical functions with excellent customer service.
Medical Records: Assist medical doctors, psychiatrists and nurses by observing, reporting, and documenting patient's medical records; Assist admission and discharge of patients, arrange medical records, order medical materials, infection control.
Scheduling Appointments: Front desk including answering phones, scheduling appointments, registering patient upon arrival, checking patient out upon departure; Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
Vital Signs: Monitor and document vital signs and/or change conditions under specialized supervision; Assist patients with activities of daily living, vital signs, ambulation, and acute duties delegated by the nurse.
Communication and motivation: I have mastered all forms of communication including written, verbal and listening skills. Can liaise with a variety of people, from entry-level employees to heads of departments and CEOs, in a number of different ways - via email and social media, over the phone and in presentations, meetings and one-to-ones.
Organization and delegation: Can juggle multiple responsibilities and manage your own workload, attend meetings and training sessions, carry out appraisals and review company policies.
Forward planning and strategic thinking: Involved in setting priorities in line with company goals, reviewing systems and policies, and attending training
Problem solving and decision-making: Able to quickly weigh up the pros and cons of a situation and make an informed decision
ICT/Computer Skills: Proficient in navigating the MS suite and internet savvy.
WORKING EXPERIENCE
Dec 2020-up to date : Hope Worldwide Kenya (Mentor) Key contributions
Hosting introductory events geared at meeting my mentees.
Situating my mentees by informing them of our institute's procedural norms and initiatives.
Alerting my mentees to potential adjustment-related obstacles and issuing them with suitable resources to help negate these.
Scheduling follow-ups to gauge your mentees' progress.
Encouraging participation in mentor-mentee bonding initiatives to facilitate mentees' social orientation.
Supporting mentees during stretches of psychosocial and medical hardship.
Attending mentorship meetings to share headway, concerns, and details regarding upcoming mentorship events.
Reporting all pressing concerns to our Head of Mentorship for in-depth review OTHER PAST EXPERIENCES
June 2018 – Nov 2020: Taking care of my child while managing a small business.
Feb 2018 – May 2018 : Bonds Garden Restaurant internship
2012 – 2015 : Chairlady of Guidance and Counseling
2014 – 2016 : Discipline Mistress, Journalism Club, Compound Prefect
REFEREES
Geoffrey Magembe Omweri
Training coordinator
Metropolitan Hospital
P.O Box 808-00515
Buruburu, Nairobi
Tel :071*******
Mrs. Eva Wairimu Human Resource Manager Bonds Garden Restaurant P.O Box 226**-*****,
Nairobi, Kenya Tel.073*******
Mr. Isaac Muiti Head of Hospitality Department
NIBS Technical College
P.O BOX 1227, Ruiru Tel. 072*-***-***
Mrs. Joyce Ngwili Project Assistant Hope Worldwide Kenya
P.O BOX 1514, Nairobi 071*******
LUCY WAIRIMU MUIRURI
**************@*****.***
P.O. BOX 19 – 00518, NAIROBI
Dear Sir/ Madam.
RE: APPLICATION FOR HEALTHCARE ASSISTANT
With knowledge of providing comprehensive patient care and support, I am pleased to present the enclosed resume in response to your posting for a Health Care Assistant.
Studied Healthcare assistant course at Metropolitan Hospital. My background includes excellent experience providing patient service and compassionate care in both health care facility and in-home environments. Adept at coordinating multiple services to ensure the highest level of quality care, I excel at performing diverse responsibilities and tasks to facilitate medical progress while enhancing patients’ quality of life.
Highlights of my experience include:
•Providing a range of patient support services—including, personal hygiene assistance, supply replenishment, and condition monitoring.
•Collaborating with external caregivers and providers to ensure appropriate patient treatment and follow up.
•Ensuring full adherence to all safety and cleanliness regulations and guidelines.
•Consistently demonstrating outstanding communication, interpersonal, and administrative skills.
With my expertise in providing general health care support for patients in need, I am confident that I can greatly contribute to your facility’s goals. Thank you for your consideration; I look forward to meeting with you to discuss this opportunity and my qualifications in more detail.
Sincerely,
Lucy Wairimu