MARY Y. CRAWFORD
**** * *********** ** *** #** Little Rock AR 72204
adjob7@r.postjobfree.com
PROFILE AND CORE COMPENTENCIES
• Reliable and personally accountable
• Ethical, respectful, and inclusive
• Troubleshooter and problem solver with intrinsic motivation
• Active team member who is professional and courteous
• Customer Service skills in professionally interacting and serving the needs of the public Demonstrates Job Knowledge:
• Professionally offering more than sixteen years of experience in office administration, bookkeeping, filing, payroll, accounts payable, and clerical skills. o Able to learn and to adapt to new material and to apply it accurately while using appropriate technology and automation tools.
o Maintains the integrity of the work process by adhering to policy regulations and procedures. o Provides clear, accurate oral and/or written information. o Proficient in record keeping of financial transactions using computer software including Microsoft Office Word and Excel.
• Able to verify, allocate, and post details of business transactions to subsidiary accounts in computer files from documents such as receipts, invoices, check stubs, computer printouts, and sales slips. o Adequately describe and capture details in ledgers or computer files and can transfer data appropriately.
o Reconciles and balances accounts.
o Able to compile reports to show statistics, such as cash receipts and expenditures, accounts payable and receivable, profit and loss, and other items pertinent to operation of business. o Able to calculate an individual’s wages from company records or time cards and prepare checks for payment of wages.
o Able to compute, type, and mail monthly statements to customers. Interpersonal Skills:
• Effective communicator with interpersonal skills to establish trusted relationships with clients, coworkers, management, and the public.
o Treats coworkers, management, and the public with professionalism, courtesy, and respect. o Listens and responds appropriately to feedback from the public, coworkers, and management.
Participation:
• Approaches challenges with a business focused mindset o Effectively multi-tasks and manages intensive and complex workloads through self- organization
Achieves Business Results:
• Self-starter with a strong work ethic to provide quality support. o Resourceful at identifying and resolving issues independently. o Able to accomplish production goals in a timely manner. o Uses a balanced approach to completing work assignments by efficiently managing workloads.
EDUCATION
• Doctorate of Theology
Christian Life Educators Network
• Clerical / Typist Certification
Avoyelles Technical College
• High School Diploma
Cottonport High School
PROFESSIONAL WORK EXPERIENCE
CENTRAL MORTGAGE COMPANY, October 2012 – Present
LOSS MITIGATION SHORT SALE PROCESSOR
• Analysis of Financial Documents for clients to review for Short Sale Liquidation of property. o Communication with Borrowers, Realtors, Brokers, Inter-Department personnel involved with various stages of Foreclosure and/or Bankruptcy. Continuously working files to complete Short Sale or Deed in Lieu processes for borrowers effectively preventing the Foreclosure process to going forward. LOSS MITIGATION FILE REVIEWER
• Collecting Financial Documents for clients to review for loan modifications. o Distribution of mail items as needed.
o Preparation of incoming files & Imaging of outgoing files for all Investors. o Works extensively with Microsoft Word and Excel. o Fair Debt Collection Practices Act Certified
TACO’S 4 LIFE RESTAURANT, October 2017 - Present
VARIOUS CLOSING STORE DUTIES INCLUDING BUT NOT LIMITED TO:
• Lobby Server
• Cashier
• Dips Station
o Working front of house of back of house to efficiently create a customer atmosphere that will help each customer feel appreciated and want to return to the restaurant with anticipation.
VALERO CORNER STORE, November 2016 – October 2017
CASHIER AND STORE CLERK
LIQUOR 4 LESS, July 2015 - June 2016
CASHIER AND STOCKER
KROME BILLIARDS SPORTS BAR & GRILL, September 2013 through August 2015 FOOD SERVER AND COOK
PREMIER STAFFING, INC., June 2012 through October 2012 CENTRAL MORTGAGE COMPANY
• Placed in Temporary position as Loss Mitigation File Reviewer CHRISTIAN FAMILY WORSHIP CENTER, January 1996 through April 2012 OFFICE ADMINISTRATOR
• Prepare payroll for a staff of six employees.
o Calculate monthly payroll taxes.
o Prepared and organized office files.
o Responsible for preparing and paying all outstanding invoices. o Worked extensively with Microsoft Word and Excel. ALL SAINTS HOSPICE & HOSPICE CARE, January 2009 through November 2011 CHAPLAIN
• Providing spiritual and holistic end-of-life services to patients and their affected families entrusted to my care by listening to them, praying for and with them, counseling them, and a variety of other needs based on their Religious preferences and freedoms.