Melanie V. Romero

Springfield VA *****

Mobile: 571-***-****

adjo6b@r.postjobfree.com

OBJECTIVE:

SUMMARIZE:

Administrative assistant with three years of experience managing business relations and special projects at a management level. Serve as primary point of contact for liaison between management, sales teams, personal clients and vendors; maintain excellent written and oral communications skills resolutions abilities, and a high level of confidentiality. Equally effective sales management and advanced word processing support.

SKILLS

Proficient in the use of Microsoft Office, Word, Excel, PowerPoint, adobe acrobat, Outlook

Self-certified typist: at least 40 words per minutes

Bilingual (Fluent in Spanish)

Customer service (four year of experience)

Ability to learn quickly and multitask

Good communication skills oral and writing

EDUCATION

2014 - Graduated Robert. E. Lee. High School

PROFESSIONAL EXPERIENCE

Melinda Sebastian M.D.

64000 stevenson ave suite:101

alexandria VA 22304

office number: 571-***-****

2 years of experience at a healthcare facility in a Medical Receptionist role (essential).

check eligibility policy and procedures during all activates.

Answer all phone calls in a professional and courteous manner.

Maintain business inventory such as checking supplies, scheduling equipment and maintenance repairs.

Ability to work under pressure and react effectively to emergency situations.

Working knowledge of medical terminology, HIPAA regulations, ICD and CPT coding.

Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.

Keeps patient appointments on schedule by notifying provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.

Perform additional administrative functions when needed, which can include providing patients with aftercare information and contacting patients to collect invoice payments.

Mr. Floor

Front Desk Assistant

5617 industrial dr. suite D

Springfield VA,

Office phone: 571-***-****

Greeting visitors, and handling inquiries from the public

Filing, scanning, faxing, as well as typing specific documentation

Responsible for coordinating incoming and outgoing mail

Preparing general correspondences letters, monthly reports, inventory list, sales,

Handled multi-faceted responsibilities encompassing customer service, sales, cashiering, inventory control, purchasing, re-stocking items

Maintaining calendars as scheduling meetings, appointments and organizing records and files,

Supervising project and guiding research for purchase material

Quoting for contractors and following-up for payments invoice

AR accounts projecting for payments

Received Delivery and track delivery’s quantities

Us Tax llc

4900 Leesburg pike

Alexandria VA,

Phone: 571-***-****

Independent, detail-oriented bookkeeper,

Generated monthly credit card statements,

Recorded and prepared all cash receipts, checks for bank deposits, as well as reconciled records of bank transactions.

Prepared all administrative correspondence.

Responsible for accounts payable and accounts receivable; coding, data entry, generating checks, and customer/supplier communication.

Processed bi-weekly & weekly payroll, electronic deposit, and employee pay adjustments.

Maintained, filed records, control timecards, generated excel summary spreadsheet and entering data into ADP.

Utilized manual and automated systems to monitor office supply and equipment expenses.

Interviewed, hired and trained new employee

Generated and distributed daily reports and work orders/service tickets to appropriate personnel.

Boston park apartments complex

351 N Glebe Rd Arlington Virginia 22203

Office number: 703-***-****

Assistant front desk

Greeted clients, visitors, and guests in courteous manner upon arrival notifying manager as needed

Answered telephone calls and provided information asked for and direct them to the right department

Distributed incoming mail and manage outgoing correspondence

Maintained manager calendars, schedules meetings, conferences, appointments and cancelations.

Hand out customers’ application, memos and notice

Filed, scanned, copied, faxed documents, send emails and respond

Operated computers programmed with software to record and analyze information.

Understand the apartment association lease and contracted credit report application

Accepted rental payments and post rents to the system.

Records money collected, and prepared bank deposit slips on-going basis

Communicate with property managers regarding accuracy of invoices received that purchase orders are attached, and invoices are coded correctly according to company procedures.

Ensure that all the invoices received from the properties are approved, entered and paid within a timely manner

Marketing experience (flyers, mailers & brochures etc.) Social-media knowledge

Pacific Insurance

Office Assistant

5827 Columbia pike #101

Falls church VA 22041

Office phone: 703-***-****

Answer telephone, ascertained nature of call and direct caller to appropriate staff takes a massage or personally provide group insurance program.

Greeted customers and provided general information

Provided excellent customer service (resolve customers complaints)

Calculated premium amounts and set payment methods and options

Scanned, photocopied, shredded and faxed information and document as needed or request

Maintained records, filed, customized insurances policies to meet individual needs

Contacted underwriter and submit forms to obtain coverage

Produced and distributed correspondence memos, letters, flyers, etc.

Contact this candidate