Marte N. Lapasaran

Blk. * Lot *, Juana *C, Juana Complex Subdivision, Binan City 4024, Laguna, Philippines Mobile Philippines SMS only: +63-949******* Mobile Saudi Arabia: +966-********* Email: adjo5r@r.postjobfree.com

Career summary:

Over 21 years of extensive experience in the automotive & transportation industry specializing in Vehicle Fleet Maintenance Management, Technical Services (After-sales Service Support) and Workshop (Garage) Management. 10 years of extensive experience in procurement and materials management. 8 years extensive experience in Operations Management roles in organizations, running company-wide operational functions, contributing to a firm’s growth by executing business using strong problem solving & decision-making abilities. Areas of impact:

Vehicle Fleet Maintenance Management Workshop (Garage) Management Automotive Technical Services (After-sales Service Support) Procurement & Materials Management Operations Management Problem Solving & Decision Making (PSDM) Project Management Business Development Budget preparation & Management Product Development Mentoring Managing Employees

Skills:

• Vehicle Fleet Maintenance Management

• Workshop (Garage) Management

• Problem-solving & Decision-making

• Technical Analysis and Reporting

• Project Management

• Productivity Improvement

• Supervision and Mentoring of Employees

• Procurement

• Materials management

• Budget Preparation & Management

• Communication

• Conflict Resolution

• Adaptability

• Leadership

• Negotiation

• Critical thinking

• Planning & organizing

• Data processing

Professional History:

November 14, 2018 - Present

Company: Averda Saudi International Ltd.

Jeddah, Kingdom of Saudi Arabia

Position held: Workshop Controller

Industry: Waste management

Averda is an international waste management company that provide technical waste management solution to industrial and manufacturing facilities, residential areas, commercial establishment, local government units, schools, research facilities and other institutions. Working with a team of 8 technicians (mechanics and electrician), my main responsibilities as Workshop Controller is as follows:

• Supervised and coordinated the activities related to fleet maintenance, inspect vehicles/heavy equipment to assess maintenance needs and assign tasks to the team accordingly.

• Monitors the activities at the workshop, assigns work duties to subordinates and follows up on its completion as per the set guidelines and deadlines.

• Working together with technicians to inspects vehicles/heavy equipments to locate defects and proposes solutions for repetitive breakdowns.

• Schedules repairs and preventive maintenance of vehicles/heavy equipments, and coordinates with the Client

(Operations Department) to plan the pre-scheduled repairs and keeps them informed on the repair progress.

• Follows up on the Work Orders, and distributes assignments to subordinates as per operational priorities. Ensures that they are properly filled by his subordinates.

• Explains and demonstrates work tasks to new staff, explains to them the department policies and procedures, and safety and health regulations. Suggests trainings and development tools, as per need and position level.

• Prepares inventories of needed parts & spare parts orders for vehicles/heavy equipments under repair and as a forecast for planned preventive maintenance.

• Estimates needs in material and tools, avoiding any shortages, and gathers lists of needed material from his team for requisition issuance.

• Prepare, compiles, and submits reports on work activities, operations and work related accidents.

• Ensures that Technicians are properly handling all tools, equipments and resources given to them. And monitors the special tools available on premises, those for specific and delicate repairs.

• Contacts machine shops and service providers, in order to conduct various services in the least amount of time with the best possible quality.

• Ensures the team's abidance by the safety and health instructions, making sure that all are wearing the required PPE. Informs Superior about possibility of accident or danger, updates subordinates on new safety instructions.

• Enhances customer satisfaction, through implementing quality standards, follows up on customers’ requests and complaints.

• Implements department policies and procedures.

• Performs other duties as requested.

November 2015 – October 2018

Company: Saudi Technology & Security Comprehensive Control Co. Ltd. (TAHAKOM) Jeddah, Kingdom of Saudi Arabia

Position held: Vehicle Maintenance Supervisor

Industry: Traffic Management / Transport/fleet maintenance Saudi Technology & Security Comprehensive Control Co. Ltd. (TAHAKOM) took over the management of the ATMS

(Advanced Traffic Monitoring System) Project previously called ATVAM project, starting November 1, 2015, from Dallah Trans Arabia, absorbing all employees without making any changes on the organizational structure as well as duties and responsibilities of all employees from Senior Supervisor down to Assistant Technicians. The ATMS is a traffic management system which allows the Kingdom of Saudi Arabia to monitor and penalize traffic violators using advanced traffic monitoring equipment (both fixed and mobile equipment) to improve road safety. Working with 50++ vehicle maintenance personnel (4 groups, 3 shift), my main responsibilities as Vehicle Maintenance Supervisor is as follows:

• Developed, executed and monitored preventive & corrective maintenance program for project/company vehicle fleet.

• Supervision of subordinates – organized and supervised vehicle fleet maintenance activities to ensure all works are carried in an efficient manner and consistent with operating procedures and policy.

• Materials management – analyzed spare parts and materials requirements and build inventory program.

• Ensured timely request of all spare parts and materials to maintain operational integrity of vehicle fleet.

• Determined most effective balance of internal versus outsourced fleet maintenance capabilities.

• Managed vendor relationship to ensure timely response and a high level of service balanced with overall cost.

• Monitored, tracked and planned maintenance costs and helped in the overall company equipment strategy.

• Maximized utilization of available warranty coverage for the recovery of expenses.

• Assisted in the development and implementation of standard operating procedures for vehicle maintenance using known best practices.

• Assisted in the development and leadership of short-and-long range-planning activities covering all aspect of maintenance operations.

• Enforced safe and efficient operations of the company vehicle maintenance workshop, and ensured adherence to all standard maintenance shop safety precautions at all times.

• Acted as an integral member of the vehicle maintenance department management team, and participate in planning and oversight activities on a daily basis. September 2014 – October 2015

Company: Dallah Trans Arabia (Dallah Albaraka Group) Saher ATVAM Project

Jeddah, Kingdom of Saudi Arabia

Position held: Vehicle Maintenance Supervisor

Industry: Traffic management / Transportation/fleet maintenance TAHAKOM assumed the operation/management of ATMS Project from Dallah Trans Arabia starting November 1, 2015. Thus, my DUTIES AND RESPONSIBILITIES, all personnel and resources being managed, including all major business partners that TAHAKOM is working with remained the same. April 2012 – January 2014

Company: Clean Engines Philippines Inc.

Position held: Director of Operations

Industry: Automotive/transport

Clean Engines Philippines is a wholly owned subsidiary of U.S. based technology company that design, manufacture, sell and install LPG conversion kits to 2-stroke tricycle taxi (Tuk-tuk). Reporting to the company COO (based in the US) and President (based in the Philippines), I manage a team of 20++ personnel. Main responsibilities & achievements:

• Product development – planned and executed field testing in Metro Manila as part of Research and Development activity (on-road testing) to improve product stability prior to approval of the final design for commercialization.

• Set-up/established Philippine subsidiary office, workshop and kitting/production facility.

• Hired key personnel (HR Manager, Sales/Marketing Manager, Supply Chain Supervisor, Production Supervisor, and Workshop Manager).

• Managed and improved the effectiveness of departmental operations by establishing key business process.

• Established a Quality Management System (QMS) to improve overall efficiency in the workplace.

• Established operations in 3 strategic business locations – Mandaluyong City, Pasig City and Balanga City to meet sales target.

• Developed and foster relationship with major partners (Financing institutions, Tricycle transport sub-sector, local government units, NGO/advocacy groups) to promote the product and achieve sales objective.

• Worked with Service Team in the set-up and continuous improvement of workshop/installation centers to support sales.

• Worked with vendors and in-house technical team to ensure materials and parts conform to specification and quality.

• Assisted the Sales/Marketing team in the development and implementations of marketing and sales plan.

• Assisted in the development & implementation of Material Requirement Plan (MRP) as the main tool in material procurement and inventory management.

• Acted as point of contact for all major suppliers.

• Led negotiations with key vendors for key materials and services.

• Continually identified and implemented short and long-term procurement strategies to reduce cost and improve quality of service.

• Prepared for and manage risk in the supply chain that could potentially affect company operation.

• Developed and fostered the strategic partnership with key suppliers.

• Prepared and managed monthly budget.

• Organized, managed and monitored daily operational activities to ensure that daily/weekly/monthly targets are achieved.

February 2006 – March 2012

Company: Envirofit Philippines

Position held: Director of Operations

Industry: Automotive/transport

Envirofit Philippines is a US-based social enterprise that design, manufacture, sell, install and maintain gasoline Direct Injection kit for 3-wheeler Tricycle Taxi (Tuk-tuk). Reporting to the company co-founder and Vice President of Operations, I manage a team of 10 staff in 3 project sites in the Philippines. Main responsibilities & achievements:

PRODUCT DEVELOPMENT STAGE (6 months period)

• Identified partners in 3 different sites and conducted testing of pre-commercial beta kits.

• Collected and compiled technical data (fuel consumption, oil consumption and emissions).

• Maintained test units to maximize vehicle uptime.

• Performed failure analysis and prepare technical report/s.

• Managed a group of technical specialist (1 engineer, 3 trained technicians) to support product development activities.

• Identified suppliers and manufacturing facilities during the prototyping phase of the project to support product development.

• Identified & secured materials and spare parts for prototyping (product development) activities.

• Established Bill of Material (BOM) and Material Requirement Plan (MRP) prior to product launch/commercialization.

• Identified vendors to meet the materials/parts/supplies requirement with reference to BOM and MRP. PRODUCT LAUNCH AND COMMERCIAL OPERATION

• Contributed in the set-up of Philippine subsidiary office and workshop/warehousing and kit assembly facility.

• Prepared and managed the monthly operating budget.

• Hired key personnel.

• Assisted in the development of marketing and sales plan.

• Build, managed and maintained the relationship with various partners (local government units, vendors, Tricycle taxi (Tuk-tuk) organization, media and other stakeholders).

• Prepared weekly/monthly purchase plan (as per MRP).

• Reviewed critical parts availability (longer lead time, high-cost parts, and parts with a change in design) and make the adjustment on purchase plan.

• Spearheaded the evaluation of new parts/materials or spare parts with changes in design prior to incorporating to production.

• Material management – directed purchase of materials, spare parts and supplies to support production and market requirement; coordinated with Philippine customs and 3rd party logistics for the release and delivery of materials to designated warehouse.

• Anticipated and managed risk in the supply chain that could potentially affect the company’s operation.

• Managed and maintained the relationship with supplier and service providers.

• Managed technical data collection thru technical reporting and provide valuable feedback to the design department (in U.S.A.) to address technical issues and improve product stability.

• Organized, managed and monitored daily operational activities to ensure that daily/weekly/monthly targets are achieved.

March 2005 – December 2005

Company: Foundation for a Sustainable Society Inc. (FSSI) Position held: Lead technical consultant

Industry: Financial institution

(Project to develop a Direct Injection fuel system for Philippine 2-stroke tricycle market) The Foundation for a Sustainable Society (FSSI) is a social investment organization committed to supporting the development of sustainable communities through social entrepreneurship. Since 1995, FSSI have developed social enterprises with triple bottom lines in marginalized communities that are owned, managed and operated by the poor, economically sound and environmentally friendly. Reporting to the Executive Director, I managed a team of four (4) technical specialist (1 engineer, 3 technicians) to conduct field validation/test on a Colorado State University designed retrofit Direct Injection fuel system for 2-stroke tricycle taxi (Tuk-tuk). Main responsibilities and achievements:

• Budget management – prepared and managed the monthly budget.

• Hired key project personnel.

• Developed, implemented and managed the test plan.

• Collected and compiled technical data (fuel and oil consumption) as part of the Research and Development protocol.

• Conducted laboratory testing (chassis dynamometer).

• Performed failure analysis and prepared technical report.

• Build and manage the relationship with major project partners (Tricycle taxi organization, local government units, academe and other stakeholders).

• Identified and acquired materials and spare parts to support product development. February 2003 – March 2005

Organization: Swisscontact Philippines

Position held: Technical advisor

Industry: Technical project for Automotive/Transport sector

(Pilot project on Bus/Trucks Preventive Maintenance) Swisscontact – Swiss Foundation for Technical Cooperation is a Swiss non-profit-organization, which carries out projects aiming at reducing poverty in developing and transition countries. It has been founded in 1959 as a politically and denominationally neutral organization and has 25 employees in Switzerland and approximately 400 staff abroad. The main fields of activity are fostering vocational education, small and medium enterprises, microfinance and environmental protection.

Main responsibilities and achievements:

• Developed customized training modules, manuals and reference materials for various transport sub-sector.

• Planned, organized and facilitated vehicle maintenance training of the jeepney and truck sub-sectors, other transport groups and MMDA Anti-smoke-belching task force as maybe deemed necessary.

• Ensured the completion of requirements by the training participants.

• Evaluated the performance of training participants, especially after the training.

• Evaluated participating transportation company’s (on Swisscontact Inspection and Maintenance Program) maintenance processes and give advice on issues noted related to Vehicle Fleet Maintenance Management to improve vehicle up-time and reduce overall maintenance cost.

• Conduct regular workshop (garage) visit to confirm that all technical recommendation related to vehicle maintenance and vehicle maintenance workshop (garage) improvement provided to participating transportation companies were being followed and fully implemented.

• Conducted researches and updated technical information related to vehicle inspection and maintenance and emission reduction methods and technology.

• Provided relevant information and materials for Swisscontact Philippines public campaign, policy dialogue, and networking.

• Contributed to the development, formulation, and review of policies, programs, and projects of CAM and ReCAP-Asia on vehicle inspection and maintenance.

• Assisted in preparing of CAM plan, reports and other related documents. April 1993 to February 2002

Company: Columbian Motors Corporation (Nissan Diesel UD Trucks and Bus Division) Position held: Technical Service Engineer

Industry: Automotive / Transport / Commercial vehicle Columbian Motors Corporation (CMC) is the Philippines exclusive distributor of Nissan Diesel UD trucks and buses. Reporting to the Division Executive Vice President, I managed 20++ Nissan Diesel certified/trained mechanics. Main responsibilities and achievements:

• Spearheaded after-sales service support to address customers and fleet users technical issues with the purpose of maximizing customer satisfaction and achieving and/or surpassing sales target.

• Conducted field service visits to fleet users (Bus and truck fleet operators) and provide technical advice on proper vehicle maintenance and workshop (garage) productivity improvement.

• Acted as coordinator between Nissan Diesel Japan Service Department and the Philippine authorized distributor in implementing service campaigns and other service activities and special projects that addresses technical issues and help improve product stability.

• Worked closely with Nissan Diesel Japanese technical representative (assigned in the Philippines) to address technical issues in the Philippine market to improve product stability.

• Managed vehicle repair workshop (garage) and supervise service technicians.

• Performed overhauling of engines, power train and other vehicle system and sub-system.

• Assisted technicians in diagnosis and troubleshooting/repair of vehicles with technical problems ranging from minor to major difficulty.

• Supervised workshop personnel to ensure that jobs are carried out and completed within allotted time.

• Provided practical assistance and technical advice to technicians, if needed.

• Performed failure analysis and prepare the technical report.

• Coordinated service campaign requested by Nissan Diesel Japan.

• Warranty administration – processed warranty claim, analyzed technical data, reconciled warranty related payment from manufacturer, managed technical information and analyzed technical reports to improve product stability.

• Training management – developed training materials and implement training plan (technical training) to customers’ maintenance staff and bus/truck drivers, based on Nissan Diesel training guidelines.

• Participated in special projects i.e. evaluation of lubricants (engine oil) to determine lubrication performance and its effect on Nissan Diesel engines.

• Performed special and related task as directed by Service Manager and other senior department and division heads.

Education and Training:

Bachelor of Science in Mechanical Engineering, 1992 University of San Agustin, Iloilo City, Philippines Technical Training & seminar (Automotive related)

Course Conducted by Venue Date

Engine Assembly Training

Course

Nissan Diesel Motor Co.,

Ltd.

Nissan Diesel Plant

Ageo City, Japan

June 7 – December 6, 1994

Intermediate Service

Mechanic Course

Nissan Diesel Training

Center

Tokyo, Japan September 15 – October 8,

1997

Power Train Course Nissan Diesel Training

Center

CMC Training Center,

Pasay City

June 10 – 14, 1996

Jetronics Training Robert Bosch Inc. Makati City June 16 – 20, 2003 N844 engine overhaul and

repair course

Denso Corporation CMC Training Center,

Pasay City

June 26 – 27, 2001

Allison World Transmission Gen Diesel Philippines Gen Diesel Training February 1, 8 & 15, 2001 Service Training Center, Makati City

Lubrication Seminar Idemitsu Philippines CMC-ND, Makati City March 11, 1995 Management related tools and seminar

Course Conducted by Venue Date

Managing Supplier

Performance

Next Level Purchasing

Association

On-line training course

www.NextLevelPurchasing.c

om

February 22, 2014

Problem Solving and

Decision-Making (PSDM)

Kepner-Tregoe Makati City April 2 – 4, 2003

Project management

course

Kepner-Tregoe Makati City September 24 – 26, 2003

Six Sigma Quality Kaizen Management

System

City of Manila November 5 – 6, 2004

Trainer’s Training

Methodology Course

(TESDA P6 competency,

VTP-II)

NorthStar Management &

Automotive Industry

Board of the Philippines

Antipolo City December 11 – 12, 1998

Internal Quality Audit Department of Trade and

Industry

Pasay City August 22 – 23, 2012

Proactive Sales and

Marketing

BusinessMaker Academy Makati City August 24, 2011

Certification:

Career Service Professional Eligible (13040026)

Civil Service Commission

Date issued: August 31, 1999

Vehicle Emissions Control Technician

Technical Education and Skills Development Authority (TESDA) Issued March 19, 2003

Personal information:

Male, 5’ 7” tall and weighs 185 lbs.

Born June 10, 1970, at Iloilo City, Philippines.

Married with 2 kids.

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