Ayat Agamy

Phone: 012********

E-mail: adjo3y@r.postjobfree.com

OBJECTIVE

Experienced professional with strong organizational skills and ability to coordinate multiple tasks, desires the position of Personal/Executive Assistant to the top management, bringing 16+years of experience, concise and clear writing skills, filing, keyboarding skills, and excellent administrative skills bringing a positive contribution to the organization, as well as acquiring good experience that will help through any obtained position. SUMMARY OF QUALIFICATIONS

January 2017 till Present Aman Trading & Engineering CEO- Transportation division Office Manager

September 2013 till December 2016 Teaching

Private English Teacher

July 2011 till August 2013 Vodafone International Services UK Account Advisor (Technical Team)

Determine requirements by working with customers.

Answer inquiries by clarifying desired information; researching, locating, and providing information.

Resolve problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.

Fulfill requests by clarifying desired information; completing transactions; forwarding requests.

Sell additional services by recognizing opportunities to up-sell accounts; explaining new features.

Maintain call center database by entering information.

Keep equipment operational by following established procedures; reporting malfunctions.

Update job knowledge by participating in educational opportunities.

Enhance organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Acts as the Team Manger delegate.

September 2009 till December 2010 Teaching

Private English Teacher

February 2009 till June 2009 Amlak Finance & Real Estate Investment CEO Executive Assistant

Complete a broad variety of administrative tasks for the President& CEO including: managing an extremely active calendar of appointments; completing expense reports; composing and preparing correspondence that is sometimes confidential; arranging complex and detailed travel plans, itineraries, and agendas; and compiling documents for travel- related meetings.

Plan, coordinate and ensure the CEO's schedule is followed and respected. Provide "gatekeeper" and "gateway" role, creating win-win situations for direct access to the CEO's time and office.

Communicate directly, and on behalf of the President and CEO, with Board members, donors, Foundation staff, and others, on matters related to CEO's programmatic initiatives.

Research, prioritize, and follows up on incoming issues and concerns addressed to the President, including those of a sensitive or confidential nature. Determine appropriate course of action, referral, or response.

Provide a bridge for smooth communication between the President's office and internal departments; demonstrating leadership to maintain credibility, trust and support with senior management staff.

Work closely and effectively with the CEO to keep him well informed of upcoming commitments and responsibilities, following up appropriately. Act as a "barometer," having a sense for the issues taking place in the environment and keeping the President updated.

Provide leadership to build relationships crucial to the success of the organization, and manage a variety of special projects for the President, some of which may have organizational impact.

Successfully complete critical aspects of deliverables with a hands-on approach, including drafting acknowledgement letters, personal correspondence, and other tasks that facilitate the CEO's ability to effectively lead the company.

Prioritize conflicting needs; handles matters expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures.

December 2006 till Dec 2008 Nissan Motors Egypt

Sales Senior Associate After-Sales Parts Division

Handle all parts sales invoicing process.

Update all parts stock (Adding, omitting….etc.)

Do the monthly sales analysis.

Handle all parts department reports (Collecting data, revising, submitting...etc).

Act as the department secretary for both the Parts Manager and after sales GM in all what is related to the parts division.

February 2006 till October 2006 Admire Advertising Chairman Executive Assistant

Provide administrative support.

Maintain calendars; schedules and coordinate appointments.

Write or draft correspondence, reports, documents and/or other written materials.

Review incoming correspondence; initiate replies as appropriate; route matters requiring action by staff or other organizations and follow up to ensure actions are completed.

Review outgoing correspondence, edit for procedural and grammatical accuracy, conformance to general policy and factual correctness; advise writer of problems needing attention.

Edit written material for accuracy, format, and arrangement of material.

Record and/or transcribe minutes of meetings, hearings, dictation, and dialogue, etc., and produces document in draft or final format.

Prepare and/or process documents; review for accuracy and completeness; update information and/or evaluate against policy; compare elements for consistency or logical relationships, etc.

Receive calls and/or greet visitors, take and relay messages, respond to requests for information; provide information or direct caller/visitor to appropriate individual.

Provide assistance and/or on-the-job training.

Maintain and/or create files or record keeping systems, sort, labels, files and retrieve documents, or other materials. May 2005 till January 2006 Conference Organizing Bearue Executive Coordinator

Prepare the incoming conference.

Responsibility for the mailing process and documentations.

Communicate with the internal and external involved parties. (Medical Societies and sponsors… etc).

Act as a usual secretary in all her duties.

Act as an usher in all the organized conferences. February 2002 till April 2005 FRIDAL Co

Maintenance & Development Administration & Packing Unit Executive Secretary

Execute all the maintenances processes in both production lines as well as the whole facility.

Carry out all Executive Secretarial works (sending faxes, making appointments, receiving phone calls, following –up requests, making travel arrangements, carry out meeting arrangements, maintain boss's calendar making administrational reports, etc.

Apply the company documentation system.

Arrange and executes the external maintenance contracts.

Maintain spare parts stock.

Apply the company ISO system.

Follow – up closely on execution decisions taken by management and report on status.

Prepare the packing labels for the exported shipments.

Prepare products’ sterilization plan.

Execute products’ packing & sterilization plan.

FUNCTIONAL SUMMARY

Time management

Professional in Microsoft Office.

Expert English and Arabic keyboard skills.

Professional secretarial skills & office management.

Event & Meeting planning & executing supervision.

Filling System & office coordination.

Expert communication in business

LANGUAGES

Arabic: Mother Tongue.

English: Fluent spoken and written.

Italian: Fair

EDUCATION & TRAINING

1997 till 2001 Cairo University

B.A of Arts, English Department

Major: English Literature & Translation.

April 2007 Nissan Training Center

Car Parts Course

April 2013 Vodafone International Training Center

Emotional Intelligence

REFERENCES

Will be furnished upon request.

Contact this candidate