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PRATHYUSHA NAGARI Phone: +91-988*******

Test Analyst at Infosys Limited adjo31@r.postjobfree.com OBJECTIVE:

Working as a Test Analyst with proficiency in CI/CD pipelines and associated tools and experience with issue tracking tools such as Jira, ALM. Having ample knowledge of testing tools in tracking software defects and inconsistencies. Having an objective of becoming a competent Software Test Engineer to build up a promising career in a challenging position which has innovation, creativity and enables me to learn continuously new things in a challenging environment EXPERIENCE SUMMARY:

Currently working as Test Analyst at Infosys Limited for a leading banking account in the US

Extensive work experience in the Agile and lean development methodologies. Also worked in Waterfall methodology.

Involved in Project activities like preparation of Test plan, requirement traceability matrix, Script reviews, test data preparation, defect logging and tracking through ALM and JIRA, giving demos to client and giving Knowledge transfer sessions.

Involved in Ad-hoc Testing, System testing, Integration Testing, User Acceptance Testing, Regression Testing, Smoke Testing, Data Base Testing and Sanity Testing.

Worked across Banking, Insurance and Network domains and involved in testing many products as part of Firmware Testing for leading printers in the market.

Involved in sending Daily Status Reports/Weekly Status/Release Test Summary reports as per customer requirements and maintaining issue tracker.

Involved in Scenario walk through, Grooming, Sprint Planning, Daily stand up, Clarification, Retrospective and Support Meetings with Customers to discuss the Project status.

Experienced in organizing and maintaining the QA documents during every release.

Possess good communication & interpersonal skills, positive attitude and perseverance to undertake challenging jobs.

Exemplary skills in working successfully in a multi-stakeholder environment focusing on higher team productivity.

A quick learner with a quest for learning and a high level of commitment.

Worked on application and environment upgrades on server and application levels

Basic knowledge on service now tool, which includes generating reports, dashboard creation and ticket management workflow in service now tool

Knowledge on other tools like wire shark, fiddler and administrative knowledge on windows, SharePoint 2013, HP ALM, JIRA

SUMMARY OF SKILLS AND TOOLS EXPERTISE:

Domains: Banking, Insurance and Network

Test Management Tools: HP ALM, JIRA, Zephyr, Azure Devops

Automation Tools: HP Quick Test Professional (UFT), Selenium

Testing: Functional Testing, Network Testing, Cloud Testing, Automation Testing using Selenium/Python, API Testing

Testing Types: System Integration Testing, Regression Testing, User Acceptance Testing, Sanity Testing and Smoke Testing.

Testing Methodologies: Agile, Kanban, Lean, Waterfall Model

Test Deliverables: Test Plan, Test Strategy, Test Estimation, Test Data, Test Case Documents, Test Summary, Requirement Traceability Matrix, Defect reports

Operating Systems: Windows, Linux

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Databases: Oracle Sql

Other tools: Fiddler, Share point, Service Now, HP ALM Synchronizer, HP PC ALM, wire shark, Jenkins, Bamboo, GIT, Perfecto

TOTAL WORK EXPERIENCE:

Project#3

Company: Infosys Limited Duration: November 2017 to till date Project Title: The Northern Trust (NT)- Software Quality Management(SQM)- Shared services Client: One of the leading providers of Financial and Banking services in the US Designation: Tools Administrator and Specialist

Description: The Northern Trust Company which provides banking and financial services internationally. Products include savings and money market accounts, real estate and personal loans, and lease financing. It also offers financial services including asset management to clients including corporate and public entity retirement funds, foundation and endowment clients, and government funds. The Northern Trust Corporation has three main business areas: Asset servicing, Asset management, Wealth management

Role and Responsibilities:

Analyze and build the test environment by analyzing the business requirements at the bank

Examine, monitor the issues detected by the applications while testing and maintaining events are occurring to confirm there are no interruption for process

Developing the test plan, test strategy and test case for the new requirements for the application

Monitoring the incident logged by the users and resolving the issues in the stipulated timelines to ensure minimal outage for testing activities

Analyzing data for identifying application issues and providing a long tenure resolution for the issue

Manage and Monitor incidents and services request in the specified SLA’s by the organization

Working on fixing the incidents and services request raised by bank consumers to meet the KPI’s

Evaluate and monitor the test servers from vulnerable risk software and applying the fixes if required to confirm no occurrence of security breach

Coordinate and scheduling the meetings with testing stakeholders for outages, access management, patch maintenance to ensure improved quality of critical systems.

Scheduling and planning the Disaster recovery events and moratorium for the test servers used by applications at organization

Develop and strategize the RAID records before the testing activities start and ensure minimal risk witnessed

Working on customization of templates, generating reports by running queries on management tools for the demanded projects by program teams

License server configuration, monitoring and managing the licenses used by the test team for the developing the test scripts for applications accessible

Set best practices and process in place for software quality management(SQM) tool support- shared services program

Optimize the SQM Asset Management process for the Automation production verification team to support them through running and verifying their test scripts

Developing the script definitions to guarantee two-way communication between Application tools and integration tools from both organization and third party client for test management activities

Performing System integration testing, functional testing and regression testing for the application after the end-to-end deployment is successful Page 3 of 4

Analyze the test tools and developing a harmonization process for the application at the phase of upgrading or migrating the tools to later version

Working on automating the process for the frequent occurrence activities as part of optimizing the test process

Debugging the issues detected by the running the test scripts on Automated production stability application and working on resolving the issues with negligible outage

Strategize and plan Tool Support, Usage, stakeholder management and suggest process harmonization and improvement

Resolving the windows related issues and Applications related issues on automated production Stability(APV) applications and ensure a smooth run of test scripts as per the application SLA’s

Analyze, plan and maintain the Test environment at the bank

Upbringing the new environments requested by testing teams to install the applications and ensure that the environments are ready to test and working as expected

Monitor and manage the service level agreement related to environments available for testing Project#2

Company: Infosys Limited Duration: January 2017 to October 2017 Project Title: Data Centre Migration- Allianz

Client: One of the leading insurance service providers in Germany. Designation: Test Co-ordinator

Description: The Data Centre migration is mainly about testing the AS-IS architecture of the applications after the migration of servers are completed. The migration techniques for data servers are WLM and reinstall. After the servers are configured at the new location, and all the firewall and DNS configured test the migrated application and their features to ensure the applications are live and working as is like before

Role and Responsibilities:

Preparing the test plan, test cases related to migration for DEV, SIT and PROD environments

Prepared the RAID log and ensure that there are no test gaps before and after migration

Performing the smoke and sanity test after the migration is completed to ensure the application is up and running

Managing and coordinating the schedule for of migration and testing actives with respective teams

Gathering the server, firewall and DNS details after the migration is completed and sharing them with Test teams for the testing

As part of test preparation for test environments, designed the test cases for baseline testing, smoke and sanity testing based on application interfaces.

Performed the review meetings with application, development and test teams and generated the status reports to announce the Go-Live status of the application in new location Project# 1

Company: Wipro Limited Duration: October 2012 to December 2016 Project Title: HP-BPD-Firmware Testing

Client: Products related to printers MFP’s and SFP’s firmware testing for HP Singapore Designation: Test Engineer

Description: The HP BPD_FW testing is about testing the HP’s MFP and SFP’s on different components like SNMP, PDL, OXPd, JAMC and LDAP, also few enterprise features like Color Access Control (CAC), Native Authentication Agent (NAA), and Job Storage. This project is mainly based on the Firmware (FW) Testing, which is released weekly or monthly with the new features present or integrated into the printer. We perform the sanity testing after the FW is available on all the components. Page 4 of 4

Smoke and Bat testing is also done when the FW is available with the MFP’s and SFP’s available. We perform an integration testing with the HP solutions and the FW and Printer data available. Responsibilities

Complete Ownership of SNMP, CAC, OXPd and PDL test execution modules

Participating in test plan review meetings

My responsibility includes debugging the script related issues and testing the activities on the modules

Developing the test plan for the SNMP, CAC and PDL modules based on the customer requirement and change in the requirements per the request.

Creating Scope mapping document of current cycle execution in order to monitor the test execution phase.

Designing the effective Test Cases for new requirement in SNMP and CAC module.

Executing the test cases and reporting the bugs in ALM.

Collecting the dashboards for the test results in HP ALM and sharing it with team

Working on HP 3rd party solutions like Jet Advice, FMAUDIT, HP JAMC

Doing exploratory testing in the initial phase of the test cycle and log the CR’s for the same in HP ALM

Designed automation script for CPE activities on Selenium

Worked on Optimization of Test suits using Orthogonal Array tool (Strom Tool)

Developed the Test strategy for the upcoming test activities and plan the activities accordingly ACHIEVEMENT AND AWARDS:

Received “Insta Award” in Infosys handling critical project deliverables and on completing successful transition of work from client

Awarded “Incredible of the Month” twice in Wipro for the best performance done in completing and understanding the activities in short time

Received “Shining Star of the Month” a BU level award in Wipro for giving the deliverables on timeline

Awarded “Feather in My Cap” award from the manager for the best performance in test execution

EDUCATION:

Bachelor of Technology (2008-2012) in the stream of Information Technology from Jawaharlal Nehru Technological University with an aggregate of 66%.

Intermediate (2006-2008) in M.P.C from Board of Intermediate Education with an aggregate of 89% distinction.

PERSONAL DETAILS:

Name : Prathyusha Nagari

Nationality : INDIAN

Languages Known : Telugu, English, and Hindi

DECLARATION

I hereby declare that the details furnished above are true to the best of my knowledge and belief.

(Prathyusha)

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